{ "schema": "kairos-vpn-reviews-v4", "generated": "2026-09-10T19:56:54Z", "scope": "Mysterium VPN customer reviews", "coverage": { "status": "LIMITED", "note": "We checked every Apple regional store and every public Apple review page available. Google Play and Trustpilot do not expose complete public history, so those sets remain incomplete without owner exports or API access. Ratings without written comments cannot appear in the review explorer.", "apple_feed_sweep": { "id": "review-coverage:apple:2026-09-10:d6fb03a852e021de", "channel": "review-coverage", "source": "app-store:apple", "ts": "2026-09-10T04:16:03Z", "title": "Apple App Store public written-review sweep", "url": "https://www.apple.com/ios/feature-availability/", "body": "Public customer-review feeds swept across every listed App Store country/region; Apple caps each storefront feed at 10 pages.", "attempted_storefronts": 174, "successful_storefronts": 174, "storefronts_with_reviews": 34, "pages_fetched": 175, "pages_failed": 0, "raw_reviews": 230, "unique_reviews": 230, "feed_page_ceiling": 10, "country_source": "https://www.apple.com/ios/feature-availability/", "captured_at": "2026-09-10T04:16:03Z", "ts_known": true, "author": "", "archive_unique": 231 }, "trustpilot_sweep": { "id": "review-coverage:trustpilot:2026-09-10:6e925cd72b6ea219", "channel": "review-coverage", "source": "trustpilot:all", "ts": "2026-09-10T19:56:54Z", "title": "Trustpilot public written-review sweep", "url": "https://www.trustpilot.com/", "body": "All advertised public pages requested for both Mysterium profiles.", "profiles_attempted": 2, "profiles_complete": 0, "pages_fetched": 9, "pages_failed": 1, "expected_reviews": 187, "unique_reviews": 165, "profiles": [ { "source": "trustpilot:mysteriumvpn", "expected": 151, "captured": 136, "pages_expected": 8, "pages_failed": 1, "complete_public_pages": false }, { "source": "trustpilot:mysterium-network", "expected": 36, "captured": 29, "pages_expected": 2, "pages_failed": 0, "complete_public_pages": false } ], "page_ceiling": 10, "reviewer_profiles_captured": 165, "reviewer_profiles_remaining": 0, "captured_at": "2026-09-10T19:56:54Z", "ts_known": true, "author": "", "archive_unique": 181, "archive_gap": 6 }, "source_snapshot": [ { "source": "app-store:apple", "as_of": "2026-08-20", "platform_total": "5,064 ratings", "platform_average": "4.7 / 5", "exact_total": true, "note": "US rating total; written reviews are swept separately across public storefront feeds.", "url": "https://apps.apple.com/us/app/mysterium-vpn-fast-secure/id6446624307?see-all=reviews", "label": "Apple App Store", "captured": 231 }, { "source": "app-store:google-play-us", "as_of": "2026-08-20", "platform_total": "9.12K reviews", "platform_average": "4.2 / 5", "exact_total": false, "note": "Google abbreviates this public total; exact history needs Play Console reports.", "url": "https://play.google.com/store/apps/details?id=com.mysteriumvpn.android&hl=en-US&showAllReviews=true", "label": "Google Play", "captured": 6 }, { "source": "trustpilot:mysteriumvpn", "as_of": "2026-08-20", "platform_total": "151 reviews", "platform_average": "3.0 / 5", "exact_total": true, "note": "Public Trustpilot profile total.", "url": "https://www.trustpilot.com/review/www.mysteriumvpn.com", "label": "Trustpilot · MysteriumVPN", "captured": 150 }, { "source": "trustpilot:mysterium-network", "as_of": "2026-08-20", "platform_total": "36 reviews", "platform_average": "1.6 / 5", "exact_total": true, "note": "Public Trustpilot profile total.", "url": "https://www.trustpilot.com/review/mysterium.network", "label": "Trustpilot · Mysterium Network", "captured": 31 } ] }, "metrics": { "captured": 418, "rated": 412, "unrated": 6, "average": 2.75, "distribution": { "1": 199, "2": 20, "3": 23, "4": 24, "5": 146 }, "negative": 219, "neutral": 23, "positive": 170, "negative_rate": 53.2, "neutral_rate": 5.6, "positive_rate": 41.3, "source_breakdown": [ { "source": "app-store:apple", "label": "Apple App Store", "count": 231 }, { "source": "app-store:google-play-us", "label": "Google Play", "count": 6 }, { "source": "trustpilot:mysteriumvpn", "label": "Trustpilot · MysteriumVPN", "count": 150 }, { "source": "trustpilot:mysterium-network", "label": "Trustpilot · Mysterium Network", "count": 31 } ] }, "reviewer_evidence": { "aliases_visible": 417, "profiles_visible": 411, "thin_public_histories": 96, "manual_check": 4, "metadata_not_exposed": 1, "interpretation": "No reviewer can be identified as a bot or competitor from public metadata alone. Signals mark records for human checking; they are not fraud verdicts." }, "themes": { "negative": [ { "slug": "billing", "label": "Cancellation & billing", "count": 86 }, { "slug": "connection", "label": "Connection reliability", "count": 92 }, { "slug": "performance", "label": "Speed & performance", "count": 25 }, { "slug": "support", "label": "Customer support", "count": 73 }, { "slug": "ip-quality", "label": "IP quality & availability", "count": 31 }, { "slug": "account", "label": "Account restrictions", "count": 39 } ], "positive": [ { "slug": "performance", "label": "Reliability & performance", "count": 45 }, { "slug": "locations", "label": "Locations & residential IPs", "count": 49 }, { "slug": "value", "label": "Value for money", "count": 20 }, { "slug": "ease-of-use", "label": "Ease of use", "count": 16 }, { "slug": "support", "label": "Customer support", "count": 26 }, { "slug": "privacy", "label": "Privacy & security", "count": 13 } ] }, "trend": { "status": "ready", "method": "quarterly-source-centred", "minimum_reviews_per_quarter": 5, "verdict_threshold_stars": 0.2, "overall_average": 2.7524, "source_averages": { "app-store:apple": 2.632, "trustpilot:mysteriumvpn": 3.0133, "trustpilot:mysterium-network": 2.3871 }, "history_start": "2021-05-13", "history_end": "2026-09-07", "dated_reviews": 418, "dated_ratings": 412, "points": [ { "key": "2021-Q2", "label": "2021 Q2", "count": 1, "review_count": 1, "partial": false, "sparse": true, "raw_average": 2.0, "adjusted_average": 2.37, "negative_rate": 100.0 }, { "key": "2021-Q3", "label": "2021 Q3", "count": 0, "review_count": 0, "partial": false, "sparse": false, "raw_average": null, "adjusted_average": null, "negative_rate": null }, { "key": "2021-Q4", "label": "2021 Q4", "count": 0, "review_count": 0, "partial": false, "sparse": false, "raw_average": null, "adjusted_average": null, "negative_rate": null }, { "key": "2022-Q1", "label": "2022 Q1", "count": 2, "review_count": 2, "partial": false, "sparse": true, "raw_average": 5.0, "adjusted_average": 5, "negative_rate": 0.0 }, { "key": "2022-Q2", "label": "2022 Q2", "count": 0, "review_count": 0, "partial": false, "sparse": false, "raw_average": null, "adjusted_average": null, "negative_rate": null }, { "key": "2022-Q3", "label": "2022 Q3", "count": 0, "review_count": 0, "partial": false, "sparse": false, "raw_average": null, "adjusted_average": null, "negative_rate": null }, { "key": "2022-Q4", "label": "2022 Q4", "count": 0, "review_count": 0, "partial": false, "sparse": false, "raw_average": null, "adjusted_average": null, "negative_rate": null }, { "key": "2023-Q1", "label": "2023 Q1", "count": 2, "review_count": 2, "partial": false, "sparse": true, "raw_average": 3.0, "adjusted_average": 3.37, "negative_rate": 50.0 }, { "key": "2023-Q2", "label": "2023 Q2", "count": 10, "review_count": 10, "partial": false, "sparse": false, "raw_average": 4.2, "adjusted_average": 4.34, "negative_rate": 20.0 }, { "key": "2023-Q3", "label": "2023 Q3", "count": 26, "review_count": 26, "partial": false, "sparse": false, "raw_average": 3.77, "adjusted_average": 3.85, "negative_rate": 30.8 }, { "key": "2023-Q4", "label": "2023 Q4", "count": 23, "review_count": 23, "partial": false, "sparse": false, "raw_average": 3.57, "adjusted_average": 3.61, "negative_rate": 34.8 }, { "key": "2024-Q1", "label": "2024 Q1", "count": 22, "review_count": 22, "partial": false, "sparse": false, "raw_average": 3.09, "adjusted_average": 3.14, "negative_rate": 45.5 }, { "key": "2024-Q2", "label": "2024 Q2", "count": 25, "review_count": 25, "partial": false, "sparse": false, "raw_average": 2.36, "adjusted_average": 2.36, "negative_rate": 64.0 }, { "key": "2024-Q3", "label": "2024 Q3", "count": 41, "review_count": 41, "partial": false, "sparse": false, "raw_average": 3.29, "adjusted_average": 3.21, "negative_rate": 36.6 }, { "key": "2024-Q4", "label": "2024 Q4", "count": 30, "review_count": 30, "partial": false, "sparse": false, "raw_average": 2.93, "adjusted_average": 2.89, "negative_rate": 50.0 }, { "key": "2025-Q1", "label": "2025 Q1", "count": 51, "review_count": 51, "partial": false, "sparse": false, "raw_average": 2.69, "adjusted_average": 2.63, "negative_rate": 51.0 }, { "key": "2025-Q2", "label": "2025 Q2", "count": 27, "review_count": 27, "partial": false, "sparse": false, "raw_average": 1.96, "adjusted_average": 2.01, "negative_rate": 77.8 }, { "key": "2025-Q3", "label": "2025 Q3", "count": 34, "review_count": 34, "partial": false, "sparse": false, "raw_average": 1.91, "adjusted_average": 1.97, "negative_rate": 76.5 }, { "key": "2025-Q4", "label": "2025 Q4", "count": 43, "review_count": 43, "partial": false, "sparse": false, "raw_average": 2.0, "adjusted_average": 2.04, "negative_rate": 72.1 }, { "key": "2026-Q1", "label": "2026 Q1", "count": 27, "review_count": 27, "partial": false, "sparse": false, "raw_average": 2.3, "adjusted_average": 2.3, "negative_rate": 66.7 }, { "key": "2026-Q2", "label": "2026 Q2", "count": 25, "review_count": 25, "partial": false, "sparse": false, "raw_average": 2.48, "adjusted_average": 2.4, "negative_rate": 56.0 }, { "key": "2026-Q3", "label": "2026 Q3", "count": 23, "review_count": 29, "partial": true, "sparse": false, "raw_average": 3.43, "adjusted_average": 3.32, "negative_rate": 30.4 } ], "comparison": { "verdict": "improving", "latest_key": "2026-Q3", "previous_key": "2026-Q2", "latest_partial": true, "latest_count": 23, "previous_count": 25, "adjusted_delta": 0.92, "raw_delta": 0.95, "negative_rate_delta": -25.6 }, "volume_summary": { "peak_key": "2025-Q1", "peak_count": 51, "quietest_key": "2021-Q2", "quietest_count": 1, "zero_quarters": [ "2021-Q3", "2021-Q4", "2022-Q2", "2022-Q3", "2022-Q4" ], "zero_quarter_count": 5, "latest_key": "2026-Q3", "latest_count": 29, "latest_partial": true, "previous_key": "2026-Q2", "previous_count": 25, "latest_delta": 4 }, "source_comparisons": [ { "source": "app-store:apple", "label": "Apple App Store", "status": "directional", "previous_count": 10, "latest_count": 7, "previous_average": 2.2, "latest_average": 2.71, "delta": 0.51 }, { "source": "trustpilot:mysteriumvpn", "label": "Trustpilot · MysteriumVPN", "status": "directional", "previous_count": 14, "latest_count": 15, "previous_average": 2.79, "latest_average": 3.93, "delta": 1.15 }, { "source": "trustpilot:mysterium-network", "label": "Trustpilot · Mysterium Network", "status": "too-sparse", "previous_count": 1, "latest_count": 1, "previous_average": 1.0, "latest_average": 1.0, "delta": null } ], "caveats": [ "The current quarter is partial until the quarter ends.", "Every dated quarter is shown; dotted points have fewer than five reviews and blank stretches have no captured dated ratings.", "Google Play is excluded because captured public records do not expose star ratings.", "This measures the captured written-review sample, not every rating shown by each platform." ] }, "reviews": [ { "id": "review:google-play:7eb3ef8b62ade846", "channel": "reviews", "source": "app-store:google-play-us", "ts": "2026-07-14T00:00:00Z", "title": "Google Play · review by Stone Kefi", "url": "https://play.google.com/store/apps/details?id=com.mysteriumvpn.android&hl=en-US&showAllReviews=true", "author": "Stone Kefi", "body": "mysterium has really been frustrating for a week now, I don't know what the issue is, it keeps hanging and stops for over 30 minutes before coming back. it says \"error from server\" complained to the customer service, they sent a new link for a new download which was done but it got worse. Note: it is affecting all the users on the subscription.", "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "rating": null, "source_label": "Google Play", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "alias-only" }, { "id": "review:google-play:aa4f347242d3e874", "channel": "reviews", "source": "app-store:google-play-us", "ts": "2026-07-12T00:00:00Z", "title": "Google Play · review by Gabriel Van Duren", "url": "https://play.google.com/store/apps/details?id=com.mysteriumvpn.android&hl=en-US&showAllReviews=true", "author": "Gabriel Van Duren", "body": "This has come a long way. Resubscribed. Seeing improvement in my flow right away. I downloaded it on Android, PC, and iPhone, and am surprised at the difference from 2 years ago. It is completely usable now, with great features. Subscription, login, connection all flow smoothly. Set up easily on all three devices. Everything just works. Apple homekit is allowing me to see my cameras while on VPN for the first time when I'm using the residential IPs. And skipping all the 'are you human' checks.", "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "rating": null, "source_label": "Google Play", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "alias-only" }, { "id": "review:google-play:0a7cbebc59e62e25", "channel": "reviews", "source": "app-store:google-play-us", "ts": "2026-08-08T00:00:00Z", "title": "Google Play · review by Lawna", "url": "https://play.google.com/store/apps/details?id=com.mysteriumvpn.android&hl=en-US&showAllReviews=true", "author": "Lawna", "body": "I think the best and what you have to improve on is listing of IP that are available under each state instead of refreshing am tired of refreshing and not 5 to 6 IP keeps showing up when in the refresh pool 42 ips are available", "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "rating": null, "source_label": "Google Play", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "alias-only" }, { "id": "review:google-play:e5d87525aca86512", "channel": "reviews", "source": "app-store:google-play-us", "ts": "2026-08-08T00:00:00Z", "title": "Google Play · review by Lawna", "url": "https://play.google.com/store/apps/details?id=com.mysteriumvpn.android&hl=en-US&showAllReviews=true", "author": "Lawna", "body": "I think the best and what you have to improve on is listing of IP that are available under each state instead of refreshing am tired of refreshing and not 5 to 6 IP keeps showing up when in the refresh pool 42 ips are available 1 person found this review helpful", "captured_at": "2026-08-25T09:58:29Z", "ts_known": true, "rating": null, "source_label": "Google Play", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "alias-only" }, { "id": "review:google-play:6026d46e8584c0c4", "channel": "reviews", "source": "app-store:google-play-us", "ts": "2026-09-03T00:00:00Z", "title": "Google Play · review by SEO MT", "url": "https://play.google.com/store/apps/details?id=com.mysteriumvpn.android&hl=en-US&showAllReviews=true", "author": "SEO MT", "body": "scam, already paid for long commitment. One side cancelled subscription without refund! One of some featured give us up to 10 devices connect at a time but banned my account for this reason.", "captured_at": "2026-09-07T04:15:59Z", "ts_known": true, "rating": null, "source_label": "Google Play", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "alias-only" }, { "id": "review:google-play:e47c286627d3f8de", "channel": "reviews", "source": "app-store:google-play-us", "ts": "2026-09-02T00:00:00Z", "title": "Google Play · review by Ellen Smith", "url": "https://play.google.com/store/apps/details?id=com.mysteriumvpn.android&hl=en-US&showAllReviews=true", "author": "Ellen Smith", "body": "Anytime you updated your app, it's always come with different frustrations for users, since this your last updated, I haven't enjoyed the app, anytime I see the ip I like to use after several refresh and later find one, I will off the refresh button but after some minutes of using that IP it will refresh itself, and I won't find that same IP again, this is unfair and very very frustrating. I'm so pissed as I'm typing this review.", "captured_at": "2026-09-09T04:16:05Z", "ts_known": true, "rating": null, "source_label": "Google Play", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "alias-only" }, { "id": "review:app-store:apple:14240629250", "platform_review_id": "14240629250", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-06-29T12:09:52Z", "title": "Apple App Store · Would not buy", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "EAWMD", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id30373728", "body": "I would not use them. I signed up for a subscription while in Europe in January 2026 and requested to cancel in February. I was still getting charged as of June and had to get my credit card company to reject the charge. Even after emailing them multiple times I still receive bills as of late June, which they claimed I never told them why I wanted to cancel when I requested the cancellation multiple times. Can’t trust them. It will cost you more time with your credit card company and new cards than they are worth", "rating": 1, "app_version": "2.4.6", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13522311309", "platform_review_id": "13522311309", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-12-17T01:52:22Z", "title": "Apple App Store · Straight up scam", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "light_medic", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id33933462", "body": "This service is built around a very mediocre VPN. That isn’t the core issue I have. My real problem is the billing. Do NOT purchase this or you will be paying well beyond what you planned to. The only way to suspend a plan is to engage their customer service directly which I did. Then I still received a bill for services I’d already paid for and of course they had my card information on file because they don’t tell you what they have on file nor can you delete anything yourself. So here I sit, billed for a service I did everything I could to cancel and now I’ll have to report this as a fraudulent charge to my bank. Stick to Nord or X-VPN because this isn’t the one for you.", "rating": 1, "app_version": "2.3.7", "helpful_votes": 3, "helpful_vote_count": 3, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13334965063", "platform_review_id": "13334965063", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-10-30T19:38:41Z", "title": "Apple App Store · Big thiefs❌❌❌", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Willie735", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1792010570", "body": "I subscribe the app just a week ago and use it for a few days now the app it not connecting at all for 2 weeks now that 2 to 3 weeks out of my subscription plan this is a big disappointment and a fraud activity", "rating": 5, "app_version": "2.2.3+1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "rating-text-conflict", "level": "manual", "label": "Rating/text conflict", "explanation": "The star score and strongly worded text point in opposite directions; check the original." } ], "integrity_status": "manual-check", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13108094765", "platform_review_id": "13108094765", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-09-07T03:30:30Z", "title": "Apple App Store · I am highly disappointed", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "King.j477", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1500919451", "body": "Your service didn’t meet my expectations and yet still you decided not to refund me, this is the second time I am purchasing from you and it didn’t work how I wanted. I requested refund but yet still nothing.", "rating": 5, "app_version": "2.1.6", "helpful_votes": 1, "helpful_vote_count": 2, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "rating-text-conflict", "level": "manual", "label": "Rating/text conflict", "explanation": "The star score and strongly worded text point in opposite directions; check the original." } ], "integrity_status": "manual-check", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12598778443", "platform_review_id": "12598778443", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-04-29T10:31:00Z", "title": "Apple App Store · Excellent but room for improvement", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "M. Maiden", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1781545611", "body": "Your service is great only that you need include specific city locations for United States like Dallas, Los Angeles, Atlanta, etc so that customers can easily connect to the specific city they desire. I hope you work on that and include those changes in your next update. Thanks.", "rating": 5, "app_version": "2.0.2", "helpful_votes": 1, "helpful_vote_count": 2, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12559108761", "platform_review_id": "12559108761", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-04-18T20:25:52Z", "title": "Apple App Store · Awful", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "AnaMariaBier", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id101822651", "body": "They will terminate your service without providing a reason. You just get an error. Then they ask you what you were using the service for. Surely they can see it and you can explain you did nothing wrong or illegal with the service and they still keep you blocked from using it. Customer support doesn't speak english properly or are told to keep asking you the same question over and over again, you're incapable of having a conversation because they either don't understand or act like they don't. I requested a refund and my bank granted it, this is a sketchy business with horrible reviews online so the fact they have good ones here tells me the people on trustpilot were right and they're getting fake reviews. Their reputation is horrible, so this has to be fake", "rating": 1, "app_version": "2.0.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12529965345", "platform_review_id": "12529965345", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-04-11T12:19:18Z", "title": "Apple App Store · Refund issues", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Didi@75", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1459408130", "body": "I couldn’t access the vpn throughout last month due to error reached out to your customer care.. you said the account has been temporarily suspended but you still took payment for renewal. I requested a refund as I don’t want to continue using the vpn, you asked me to reach out to google support, they said you’re liable for the refund, I have my receipt to enable refund your customer care isn’t accepting it.. help me out please.. just process my refund, I’m tired I’m not using again please", "rating": 1, "app_version": "1.9.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12279502998", "platform_review_id": "12279502998", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-02-06T21:48:36Z", "title": "Apple App Store · Sketchy, but works.", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "He11oWrld", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id244297045", "body": "I don’t recommend using this without HTTPS-only mode on any browsing. There are Ukrainian datacenters posing as American residential IPs. Always check ipdata or similar service to determine the safety of an IP. I would not suggest prolonged use. There is significant man-in-the-middle vulnerability if not used with caution. Last I checked, there was not any effective killswitch, meaning if you disconnect briefly or switch servers, your IP is exposed and your network connections will go through to your ISP.", "rating": 3, "app_version": "1.9.6", "helpful_votes": 7, "helpful_vote_count": 7, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12047829483", "platform_review_id": "12047829483", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-12-10T15:33:55Z", "title": "Apple App Store · Connecting ISSUED", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "YusaHasan", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1502880052", "body": "Only one country is opening again and again. Please fix it quickly. I'm not giving any rating, I'll give a rating after I fix it. Fix your VPN, it's not connecting in any country. If I can't work by buying a VPN with money, then what should I do after buying a VPN? Please fix it quickly by tonight.", "rating": 5, "app_version": "1.7.8", "helpful_votes": 1, "helpful_vote_count": 2, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10050430331", "platform_review_id": "10050430331", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2023-06-19T15:30:11Z", "title": "Apple App Store · Great Addition to the iPhone", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "ExploreGalore", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id478441795", "body": "Excited to see the Mysterium VPN finally come to iOS. Their VPN UI is phenomenal, and they have already rolled out 2.0 among a few other updates from community feedback! Looking forward to the ability to by type of connection and region, upon connecting.", "rating": 5, "app_version": "1.1", "helpful_votes": 2, "helpful_vote_count": 7, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations", "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14434309971", "platform_review_id": "14434309971", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2026-08-16T10:50:38Z", "title": "Apple App Store · Top VPN for streaming", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Peterk45", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1942846579", "body": "It’s like what VPN streaming is supposed to be. Everything works and is fast with a local IP. Make sure to get a plan with residential ip support. Only thing missing is an Apple TV app", "rating": 5, "app_version": "2.4.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14401547768", "platform_review_id": "14401547768", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-08-08T04:56:11Z", "title": "Apple App Store · Great idea, piss poor execution. May be a government honeypot", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Switch to graphene OS", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1948185739", "body": "Do you want a VPN that logs you out every time the app updates? HOLD MY BEER. How about one that has service wide outrages that prevent anyone from using the service? THIS FOR YOU. How about getting downgraded into the lowest tier with restrictions tier after having been and earlier adopter and paying in advance for 2 years of the service before they even had tiers? THEY GOT YOUR REWARD RIGHT HERE.", "rating": 1, "app_version": "2.4.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14334124260", "platform_review_id": "14334124260", "channel": "reviews", "source": "app-store:apple", "storefront": "FI", "ts": "2026-07-22T12:12:14Z", "title": "Apple App Store · Connection issues", "url": "https://apps.apple.com/fi/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fi/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Sevilla_69", "reviewer_profile_url": "https://itunes.apple.com/fi/reviews/id1891599642", "body": "Doesn’t autoconnect on android or osx. FIX IT", "rating": 3, "app_version": "2.4.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FI" ], "provenance_urls": [ "https://itunes.apple.com/fi/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14273820681", "platform_review_id": "14273820681", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-07-07T12:29:54Z", "title": "Apple App Store · VPN", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Sandy121as", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1696308378", "body": "It’s a good VPN but the app is not doing justice.", "rating": 3, "app_version": "2.4.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14169283068", "platform_review_id": "14169283068", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2026-06-11T09:50:59Z", "title": "Apple App Store · Propre propre", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "LeBosSLutchE", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1899043221", "body": "Propre", "rating": 3, "app_version": "2.4.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14156135879", "platform_review_id": "14156135879", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-06-07T21:54:20Z", "title": "Apple App Store · ‏ألو", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "norallah abdalkhani", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id421528684", "body": "ألو", "rating": 5, "app_version": "2.4.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14152369145", "platform_review_id": "14152369145", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2026-06-06T22:41:36Z", "title": "Apple App Store · experience", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "yesildagbaki", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id470268723", "body": "It's an absolute fiasco, awful.", "rating": 1, "app_version": "2.4.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14143432370", "platform_review_id": "14143432370", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-06-04T15:55:01Z", "title": "Apple App Store · 100% Secure", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "YRN-Clev", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1838911566", "body": "It’s very fast and strong when using it to change your IP or creating accounts using the Mysterium VPN", "rating": 5, "app_version": "2.4.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14133310275", "platform_review_id": "14133310275", "channel": "reviews", "source": "app-store:apple", "storefront": "CA", "ts": "2026-06-02T00:44:25Z", "title": "Apple App Store · I can’t connect to my vpn", "url": "https://apps.apple.com/ca/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Christstool", "reviewer_profile_url": "https://itunes.apple.com/ca/reviews/id1729980068", "body": "What’s going on with your app, it keeps showing “pls try again again..Error 7042”", "rating": 1, "app_version": "2.4.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CA" ], "provenance_urls": [ "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13998153049", "platform_review_id": "13998153049", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2026-04-26T07:49:03Z", "title": "Apple App Store · Mise à jour", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Louise836", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1825684520", "body": "Mise à jour Naze, difficile de trouver les villages En plus d’avoir augmenté les tarifs le vpn n’est plus performant, ça sort à dire à vrai dire vérifier stp", "rating": 1, "app_version": "2.4.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13988908345", "platform_review_id": "13988908345", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-04-23T15:27:01Z", "title": "Apple App Store · Raloboss", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Raloboss", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1771307315", "body": "Raloboss", "rating": 1, "app_version": "2.4.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13933133847", "platform_review_id": "13933133847", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2026-04-07T18:44:18Z", "title": "Apple App Store · Un service qui ne tient pas ses promesses.", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Kink0o", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id129813989", "body": "Un VPN payant à fuir. Le service client ne réponds pas les week-ends et vous font comprendre qu ils ne vous proposeront aucune solution. Leur système informatique bloque votre accès quand vous utilisez le VPN comme doit l’être utilisé et votre accès est bloqué pour 30 jours ! Une vraie déception si j’avais su je serais resté chez CyberGhost qui sont bien meilleurs !", "rating": 1, "app_version": "2.4.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13918151091", "platform_review_id": "13918151091", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2026-04-03T14:55:29Z", "title": "Apple App Store · Can’t log on and can’t connect even though my subscription is active", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Steggons", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id807054951", "body": "I’ve cancelled my subscription but it’s still active till the end. Yet they won’t allow me to connect and now not even log on. Can’t even connect to a chat", "rating": 3, "app_version": "2.4.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13806486725", "platform_review_id": "13806486725", "channel": "reviews", "source": "app-store:apple", "storefront": "PT", "ts": "2026-03-02T15:55:44Z", "title": "Apple App Store · Doesn’t work", "url": "https://apps.apple.com/pt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/pt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Grami at AppStore", "reviewer_profile_url": "https://itunes.apple.com/pt/reviews/id102710054", "body": "That’s it, simply not working, tried several locations", "rating": 1, "app_version": "2.4.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PT" ], "provenance_urls": [ "https://itunes.apple.com/pt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13738090997", "platform_review_id": "13738090997", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2026-02-11T15:13:34Z", "title": "Apple App Store · Best Vpn App", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "CTL789CTL234", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id599815950", "body": "Is the best one!", "rating": 5, "app_version": "2.3.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13735233700", "platform_review_id": "13735233700", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-02-10T19:26:47Z", "title": "Apple App Store · Subscription", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "OG SZN", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1164776328", "body": "Too expensive", "rating": 1, "app_version": "2.3.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13716047082", "platform_review_id": "13716047082", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-02-05T14:47:10Z", "title": "Apple App Store · Scam be aware once you subscribe you will never get cancelled", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Worest platform ever", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1110459667", "body": "Scam be aware once you subscribe you will never get cancelled", "rating": 1, "app_version": "2.3.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13708500909", "platform_review_id": "13708500909", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-02-03T13:42:54Z", "title": "Apple App Store · my review", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "bobburtso", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1343067457", "body": "it was good but when i changed my vpn like 5 times to get good ping they just banned me and i lost half of my days i emailed and everything they said they couldnt do nun about it its not worth it", "rating": 1, "app_version": "2.3.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13706025231", "platform_review_id": "13706025231", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2026-02-02T20:17:51Z", "title": "Apple App Store · Finnaly good RESI IP", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jim Lahey69", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id897979272", "body": "recomeneded!!!", "rating": 5, "app_version": "2.3.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13699899996", "platform_review_id": "13699899996", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2026-02-01T06:41:33Z", "title": "Apple App Store · Terrible VPN!", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ola’otan", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1885927990", "body": "Worst VPN ever - charged me but service wasn’t activated I’m unable to get a refund as rude CS said there’s no way he could help with that🤦🏼‍♂️", "rating": 1, "app_version": "2.3.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13680887516", "platform_review_id": "13680887516", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2026-01-27T08:56:44Z", "title": "Apple App Store · User", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "vpn heavy user", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id1595646138", "body": "Most reliable and convenient vpn I have ever used (and had many of them)", "rating": 5, "app_version": "2.3.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13665523546", "platform_review_id": "13665523546", "channel": "reviews", "source": "app-store:apple", "storefront": "ES", "ts": "2026-01-23T07:04:06Z", "title": "Apple App Store · Difficult to cancel", "url": "https://apps.apple.com/es/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Xenu88", "reviewer_profile_url": "https://itunes.apple.com/es/reviews/id1526229287", "body": "I signed up for a paid plan and they make it really difficult to cancel. They charged me even after I followed the cancel steps and I had to dispute it with my bank. Update: Their reply to my review said I paid through Apple but it was with a credit card in their billing system.", "rating": 1, "app_version": "2.3.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ES" ], "provenance_urls": [ "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13659912745", "platform_review_id": "13659912745", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2026-01-21T17:18:59Z", "title": "Apple App Store · Works as intended", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Choppy72", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id33019242", "body": "Would love Apple TV support !", "rating": 5, "app_version": "2.3.8", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13653480764", "platform_review_id": "13653480764", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2026-01-19T23:12:46Z", "title": "Apple App Store · works great", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "kkazuhaa", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id379665706", "body": "i use mysterium as a consumer and have a node myself, i’ve encountered no issues to my knowledge, it is a smaller VPN compared to huge data centres but the number of high speed residential VPNs are incredible- it’s a network that genuinely makes me feel safer on the internet.", "rating": 5, "app_version": "2.3.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13648593520", "platform_review_id": "13648593520", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2026-01-18T16:49:37Z", "title": "Apple App Store · Error [7042]", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Yenllllsii_[aazi]", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1880853176", "body": "Jetait content au début VPN marche nickel etc… Du jour au lendemain le VPN m’annonce une erreur [7042] j’ai essayé tout les manières pour résoudre ce problème impossible j’ai essayé de contacter le service client , impossible aucune réponse de leur part, je vous le conseille pas autant mettre un peut plus pour un autre que de se faire scam au bout de 1 semaine d’utilisation", "rating": 2, "app_version": "2.3.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13643021930", "platform_review_id": "13643021930", "channel": "reviews", "source": "app-store:apple", "storefront": "PH", "ts": "2026-01-17T08:09:11Z", "title": "Apple App Store · .", "url": "https://apps.apple.com/ph/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ph/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Wenkhyze", "reviewer_profile_url": "https://itunes.apple.com/ph/reviews/id1880291452", "body": "Full of bugs", "rating": 1, "app_version": "2.3.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PH" ], "provenance_urls": [ "https://itunes.apple.com/ph/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13604838902", "platform_review_id": "13604838902", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2026-01-07T09:43:57Z", "title": "Apple App Store · Very bad why can’t I get a plan", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "chase38455", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1601416731", "body": "It so bad for days now I haven’t been able to access any plan it keep saying product not available at the moment ,that I should try again this my 3 day still trying so bad please fix your bugs", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13594091208", "platform_review_id": "13594091208", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2026-01-04T14:55:27Z", "title": "Apple App Store · Doesn’t work", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Dec47406", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id412000826", "body": "Purchased 12 month plan and stopped working after a few weeks. Also needs router wifi to work not on 5G", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13583625403", "platform_review_id": "13583625403", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2026-01-02T02:55:01Z", "title": "Apple App Store · Not working on ios anymore", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "jck032", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id301690373", "body": "I have been using it for a while and for the last 3 months i cant get it to work keep giving me 9999 error tried everything", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13576710391", "platform_review_id": "13576710391", "channel": "reviews", "source": "app-store:apple", "storefront": "BR", "ts": "2025-12-31T11:37:35Z", "title": "Apple App Store · Não baixem", "url": "https://apps.apple.com/br/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "playchateado81", "reviewer_profile_url": "https://itunes.apple.com/br/reviews/id1463715333", "body": "Pessimo!!! Praticamente todo dia cai ou tem manutenção e temos que pagar um absurdo pra usar esse aplicativo", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "BR" ], "provenance_urls": [ "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13569623292", "platform_review_id": "13569623292", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-12-29T16:18:58Z", "title": "Apple App Store · NOT support routers !", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "MartinVPNfun", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1773830132", "body": "Without support for routers NO Value ! This is Not a full useful vpn. Get to work and do it ! To be competitive…", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13525189289", "platform_review_id": "13525189289", "channel": "reviews", "source": "app-store:apple", "storefront": "FI", "ts": "2025-12-17T20:34:45Z", "title": "Apple App Store · STAY AWAY", "url": "https://apps.apple.com/fi/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fi/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jonne.....", "reviewer_profile_url": "https://itunes.apple.com/fi/reviews/id225997808", "body": "Do not use this. Mysterium is known to have weak security and your accounts can get hacked. Happened to my TikTok account. Just google ”reddit mysterium hacked” and see for yourself", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FI" ], "provenance_urls": [ "https://itunes.apple.com/fi/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13512407815", "platform_review_id": "13512407815", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-12-14T11:09:28Z", "title": "Apple App Store · Connection Failure for three days now", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jopogyyy", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1530209278", "body": "I cannot connect to the vpn for three days now. Keeps saying failed to connect. Please what’s the issue ??", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13509761167", "platform_review_id": "13509761167", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-12-13T17:52:32Z", "title": "Apple App Store · Dos not work all the time", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "jrgarcia6", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id289089321", "body": "I connect to the server and then not able to navigate the web", "rating": 2, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13498984503", "platform_review_id": "13498984503", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-12-10T21:32:10Z", "title": "Apple App Store · Unable to log in", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Adire miracle", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1865714572", "body": "Hello team Mysterium while using the app it logged me out and when I tried logging in it keeps saying unauthorized please do something about it, I just renewed my subscription", "rating": 2, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13498911523", "platform_review_id": "13498911523", "channel": "reviews", "source": "app-store:apple", "storefront": "IL", "ts": "2025-12-10T21:03:31Z", "title": "Apple App Store · They scammed me locked me out after payment", "url": "https://apps.apple.com/il/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/il/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Sherl13", "reviewer_profile_url": "https://itunes.apple.com/il/reviews/id1460562649", "body": "They scammed me locked me out of my account after payment", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "IL" ], "provenance_urls": [ "https://itunes.apple.com/il/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13498839294", "platform_review_id": "13498839294", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-12-10T20:35:11Z", "title": "Apple App Store · Rubbish app", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ryder8890", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1858712454", "body": "This app has made me lost a huge amount of money because it logged me out and refused to login for no reason, I regret subscribing.", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13498774243", "platform_review_id": "13498774243", "channel": "reviews", "source": "app-store:apple", "storefront": "DE", "ts": "2025-12-10T20:10:20Z", "title": "Apple App Store · Finally fixed the VPN Connections", "url": "https://apps.apple.com/de/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/de/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "umme3", "reviewer_profile_url": "https://itunes.apple.com/de/reviews/id105790739", "body": "Since a few days the location revealing connection interrupts seem to have been fixed. Thank God. Last 4 months were such a pain with workarounds. So far on iPhone 12 the connection is stable. I will test others an also macOS soon, if the connection is reliable again. Update 10/12: Now unable to login on any device.Unauthorized! Lately just Unreliable 🤷🏼‍♂️", "rating": 5, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "DE" ], "provenance_urls": [ "https://itunes.apple.com/de/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations" ], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13493839613", "platform_review_id": "13493839613", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-12-09T13:44:15Z", "title": "Apple App Store · Need info", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Juliandalicing", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1403208158", "body": "Can mysterium work on iPhone?", "rating": 3, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13493461286", "platform_review_id": "13493461286", "channel": "reviews", "source": "app-store:apple", "storefront": "JP", "ts": "2025-12-09T11:47:00Z", "title": "Apple App Store · Works but company is sketchy", "url": "https://apps.apple.com/jp/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/jp/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Sman2600", "reviewer_profile_url": "https://itunes.apple.com/jp/reviews/id1616508815", "body": "Pros: Works as a real, non-blacklisted residential IP Speeds are decent Cheap Cons: If you become a host someone might use it for CP They dumbed down the geographic selection feature so you randomly get assigned an IP within the selected state/region now, making it more difficult to use as a static residential IP.", "rating": 3, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "JP" ], "provenance_urls": [ "https://itunes.apple.com/jp/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13474779808", "platform_review_id": "13474779808", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-12-04T16:34:42Z", "title": "Apple App Store · Refresh", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "tiinymartins22", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1362219046", "body": "Always having issues when I click the refresh button, keep giving me the same ip that I don’t want everytime and it’s really annoying", "rating": 4, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13471142358", "platform_review_id": "13471142358", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-12-03T17:15:26Z", "title": "Apple App Store · For what this VPN", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Cjq_25", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id146615715", "body": "I bought the 2-year plan and got blocked because of “Restricted Conduct.” I checked the restricted list and it says I’m not allowed to upload, download, stream, share, browse, or distribute content such as movies, music, books, etc. So why would I even need this VPN if I can’t use it for basic internet activities?", "rating": 1, "app_version": "2.3.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13454058102", "platform_review_id": "13454058102", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-11-29T08:58:10Z", "title": "Apple App Store · Nice vpn", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Christyluv30", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1861412079", "body": "Nice vpn but they should Add more countries and county to there package. But the vpn is strong. It’s better than a lot of vpn here.", "rating": 5, "app_version": "2.3.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13450430488", "platform_review_id": "13450430488", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-11-28T11:38:24Z", "title": "Apple App Store · Don’t trust", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Sammy6187", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1372768250", "body": "You say must sign up to use but after signing up you don’t offer a free trial!!", "rating": 1, "app_version": "2.3.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13434115439", "platform_review_id": "13434115439", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-11-24T02:51:12Z", "title": "Apple App Store · This app is the worst", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "James6954", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1859530630", "body": "This app is the worst when it come to subscriptions I already have a subscription with them but I was debited for another subscription I think you guys and google should stop this auto subscribe of any service I think you guys should wait for users to enable automatic renewal not doing it immediately I subscribe for something my advice is not to use this VPN", "rating": 1, "app_version": "2.3.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13416955894", "platform_review_id": "13416955894", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-11-19T14:47:06Z", "title": "Apple App Store · Poor maintenance", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Lil Chadex", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1857917993", "body": "Your app has been messing up seriously, displaying no subscription found and even your customer support isn’t responding to emails and messages", "rating": 2, "app_version": "2.3.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13383959852", "platform_review_id": "13383959852", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-11-11T08:43:12Z", "title": "Apple App Store · Bad renewer", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Lancelot du lace", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1854828527", "body": "The app isn’t what it seems to be. At first subscription, it all seems good but on a second subscription, they will charge you yet the app, would ask you to pay again. Even after showing that the subscription was successful.", "rating": 1, "app_version": "2.2.3+1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13354497236", "platform_review_id": "13354497236", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-11-04T07:38:56Z", "title": "Apple App Store · You guys managed to add my ip and did nice update but technology is improving", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Stephenxspencer", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1761711787", "body": "You guys need to give us access to be able to log out other device I don’t know who have access to my account I can’t log them out I tried and tired none was log out your disconnect all devices is not working", "rating": 3, "app_version": "2.2.3+1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13316287127", "platform_review_id": "13316287127", "channel": "reviews", "source": "app-store:apple", "storefront": "IN", "ts": "2025-10-26T11:55:52Z", "title": "Apple App Store · The Residential IPs Doesn’t Work", "url": "https://apps.apple.com/in/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Armankhan9419", "reviewer_profile_url": "https://itunes.apple.com/in/reviews/id1848575911", "body": "Bought the 6 Month plan for using the Residential ips. But they only change the Ipv4 and don’t change or hide the original ipv6. This literally exposes our real ip and location then whats’s the point of having a VPN? Utterly Disappointed.", "rating": 1, "app_version": "2.2.3+1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "IN" ], "provenance_urls": [ "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13301463885", "platform_review_id": "13301463885", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2025-10-22T23:34:06Z", "title": "Apple App Store · Le meilleur tout simplement mais……", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Helskyz", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1204246018", "body": "Le meilleur des vpn car on utilise des IP’s résidentielles, pour bien faire fonctionner Mysterium VPN sur Mac OS il faut soit désactiver ou activer (Limiter le suivi de l’adresse ip) dans les options reseau, ( soit wifi ou ethernet) tout depends de l’ip utiliser, certaines ip’s demande d’activer ou de désactiver (Limiter le suivi de l’adresse ip) je suis sur Mac OS Tahoe donc peut être que sur Sequoia et ou Sonoma pas besoin de jongler avec cette option de limitation de l’adresse ip.", "rating": 5, "app_version": "2.2.2", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13299826557", "platform_review_id": "13299826557", "channel": "reviews", "source": "app-store:apple", "storefront": "IN", "ts": "2025-10-22T14:51:56Z", "title": "Apple App Store · Suspicious practices", "url": "https://apps.apple.com/in/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "VinceChangM", "reviewer_profile_url": "https://itunes.apple.com/in/reviews/id1798722331", "body": "Mysterium VPN has alot of grey areas when it comes to their consumers and my personal experience with them had been sore to say the least. I would recommend ExpressVPN over this if quality matters to you", "rating": 1, "app_version": "2.2.3+1", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "IN" ], "provenance_urls": [ "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13283408241", "platform_review_id": "13283408241", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-10-18T17:54:21Z", "title": "Apple App Store · Don’t pay for this", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Daniel Chuks44", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1665153092", "body": "This is a less strander VPN it always keep disconnecting and when you don’t want to use it anymore their will still debit you and you won’t get your refund The app deserve less than 1 rating", "rating": 1, "app_version": "2.2.3+1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13275258690", "platform_review_id": "13275258690", "channel": "reviews", "source": "app-store:apple", "storefront": "BE", "ts": "2025-10-16T20:14:28Z", "title": "Apple App Store · FRAUDE NIET INTRAPPEN", "url": "https://apps.apple.com/be/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/be/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "YelleMen", "reviewer_profile_url": "https://itunes.apple.com/be/reviews/id513568564", "body": "ZE BLOKKEREN UW VERBINDING OMDAT JE ZOGEZEGT EEN VAN HUN FAIR USE HEBT OVERTREDEN TOT VOLGENDE BETAAL CIRKEL ALS JE TEVEEL STREAMT DUS IS NIET ONBEPERKT VERBRUIK MOGELIJK", "rating": 1, "app_version": "2.2.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "BE" ], "provenance_urls": [ "https://itunes.apple.com/be/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13262795312", "platform_review_id": "13262795312", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-10-13T20:59:07Z", "title": "Apple App Store · they are the best", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "surdtorp", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id843699076", "body": "nice deal", "rating": 5, "app_version": "2.2.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13261790066", "platform_review_id": "13261790066", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-10-13T16:00:09Z", "title": "Apple App Store · Error 7040", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Doyen099", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1658690229", "body": "The app keeps showing up error 7040 for the past 2 weeks with no way to rectify this ! Please get something done about this bug!", "rating": 1, "app_version": "2.2.3+1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13236698242", "platform_review_id": "13236698242", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2025-10-07T18:07:21Z", "title": "Apple App Store · Best vpn", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "RyanAbella", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id651042873", "body": "Amazing vpn! No other vpn has so many servers.", "rating": 5, "app_version": "2.2.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13232492793", "platform_review_id": "13232492793", "channel": "reviews", "source": "app-store:apple", "storefront": "CA", "ts": "2025-10-06T18:26:24Z", "title": "Apple App Store · Best", "url": "https://apps.apple.com/ca/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ginkor2", "reviewer_profile_url": "https://itunes.apple.com/ca/reviews/id1646218265", "body": "Best vpn on market now bruh!!", "rating": 4, "app_version": "2.2.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CA" ], "provenance_urls": [ "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13224296573", "platform_review_id": "13224296573", "channel": "reviews", "source": "app-store:apple", "storefront": "ZA", "ts": "2025-10-04T21:44:52Z", "title": "Apple App Store · Very slow download of the app", "url": "https://apps.apple.com/za/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/za/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Meezy's", "reviewer_profile_url": "https://itunes.apple.com/za/reviews/id609701978", "body": "This app takes forever to download", "rating": 1, "app_version": "2.2.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ZA" ], "provenance_urls": [ "https://itunes.apple.com/za/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13182503060", "platform_review_id": "13182503060", "channel": "reviews", "source": "app-store:apple", "storefront": "IN", "ts": "2025-09-25T11:19:37Z", "title": "Apple App Store · Impossible to cancel - don’t Trust the “7-Day Money-Back Guarantee”", "url": "https://apps.apple.com/in/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Fengdi721", "reviewer_profile_url": "https://itunes.apple.com/in/reviews/id1836095608", "body": "This service is not reliable and feels like an escroquerie. They advertise a “7-day money-back guarantee,” but when you ask for a refund they never respect it. Instead, support keeps sending meaningless questions and avoids replying directly to your request. Customer care is basically non-existent. Be careful before subscribing — they do not honor their own commitments.", "rating": 1, "app_version": "2.2.0", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "IN" ], "provenance_urls": [ "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13177681457", "platform_review_id": "13177681457", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-09-24T08:34:38Z", "title": "Apple App Store · useless service", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "DGTTNET", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id394959405", "body": "There are many issues with their app, but the most important thing is that their service has limited traffic. it is not an unlimited bandwidth service. After using a small amount of traffic, they will restrict or ban your account. dont buy any subscription if you want to watch stream services using it.", "rating": 1, "app_version": "2.2.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13157764467", "platform_review_id": "13157764467", "channel": "reviews", "source": "app-store:apple", "storefront": "JP", "ts": "2025-09-19T17:03:37Z", "title": "Apple App Store · IPv6アドレスが…", "url": "https://apps.apple.com/jp/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/jp/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "RouteRouter", "reviewer_profile_url": "https://itunes.apple.com/jp/reviews/id109781067", "body": "ipleak.netで調べるとIPv6アドレスがダダ漏れでした。これでは使い物にならない。", "rating": 1, "app_version": "2.1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "JP" ], "provenance_urls": [ "https://itunes.apple.com/jp/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13149012259", "platform_review_id": "13149012259", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-09-17T15:34:44Z", "title": "Apple App Store · Very good VPN app", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "ZaynReview", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1513632584", "body": "Small and new vpn company but they are doing well and the vpn is fast and good", "rating": 5, "app_version": "2.1.8", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13130978037", "platform_review_id": "13130978037", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-09-13T04:19:35Z", "title": "Apple App Store · country", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "mevcom", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1084816761", "body": "the country i piceked is not what was showing if i should pick united kingdom it would show another country", "rating": 3, "app_version": "2.1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13128064117", "platform_review_id": "13128064117", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-09-12T11:26:02Z", "title": "Apple App Store · IT SWITCHES LOCATION ON ITS OWN", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Kweenparagon", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1537111884", "body": "This app is beginning to be sickening! It switched my location from uk to Australia and cost me a lot while working", "rating": 1, "app_version": "2.1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13120127119", "platform_review_id": "13120127119", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-09-10T08:29:30Z", "title": "Apple App Store · Worst connection servers", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Temmiedahotspice", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1556818361", "body": "I opened my Mysterium VPN this morning, only for me to see that they have removed UK and France, Whats going on ? After paying for a whole monthly subscription, this is pure wickedness Mysterium VPN please do the needful to avoid loosing your clients!", "rating": 1, "app_version": "2.1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13120025696", "platform_review_id": "13120025696", "channel": "reviews", "source": "app-store:apple", "storefront": "DE", "ts": "2025-09-10T07:42:53Z", "title": "Apple App Store · Servers are removed without warning", "url": "https://apps.apple.com/de/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/de/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ce2134", "reviewer_profile_url": "https://itunes.apple.com/de/reviews/id1245262399", "body": "First of all I was really satisfied with this VPN. But 2 weeks ago it started to not work properly on my iPhone and today I realised, that most server locations were deleted. No servers in Turkey and Georgia anymore. That’s why I can only give one star", "rating": 1, "app_version": "2.1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "DE" ], "provenance_urls": [ "https://itunes.apple.com/de/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13120014951", "platform_review_id": "13120014951", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-09-10T07:37:53Z", "title": "Apple App Store · United Kingdom Residential IP not found or available", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Only Globaby", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1780694648", "body": "This is so annoying.. I have been using this for a while now not until last night and this morning I can’t connect to the vpn .. later on the country residential ip that I use is no more to be found .. please fix this issue .. it’s urgent", "rating": 1, "app_version": "2.1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "ip-quality" ], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13087778240", "platform_review_id": "13087778240", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-09-01T21:23:46Z", "title": "Apple App Store · Error", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Her lord", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1827394026", "body": "Work on your app, I can’t even connect to any location. It always show some 7040 error for days now", "rating": 1, "app_version": "2.1.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13079637401", "platform_review_id": "13079637401", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-08-30T19:28:35Z", "title": "Apple App Store · Great Update, But New Bug Needs Fixing", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Web3Artist", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1816873559", "body": "Well done on adding the city selection feature, I was really excited about this update. However, the new version introduced a bug. When I leave the app for a while and come back, my connected location shows as Estonia, even though the IP address is the same one I originally connected to. This is confusing and sometimes forces me to use external services like whatismyipaddress.com to double-check. Please fix this issue, and I’ll be glad to update my rating to five stars. Thanks!", "rating": 2, "app_version": "2.1.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13040294511", "platform_review_id": "13040294511", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-08-20T18:18:52Z", "title": "Apple App Store · Vpn wont connect to the internet", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Yeezahh", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1309133033", "body": "When I put on my vpn my interest won't work tried reaching out to them no response", "rating": 1, "app_version": "2.1.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13037692377", "platform_review_id": "13037692377", "channel": "reviews", "source": "app-store:apple", "storefront": "AU", "ts": "2025-08-20T03:01:18Z", "title": "Apple App Store · Scammy service.", "url": "https://apps.apple.com/au/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/au/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "So.kainaa", "reviewer_profile_url": "https://itunes.apple.com/au/reviews/id1427673810", "body": "They’ve been charging me TWICE every month on different bank cards since November. Support is useless instead of fixing the double charges, they told me “Why you didn’t contact us sooner” and refused to refund me for this UNAUTHORISED duplicate billing. Zero accountability, zero help. I’ll be reporting to the App Store.", "rating": 1, "app_version": "2.1.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "AU" ], "provenance_urls": [ "https://itunes.apple.com/au/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13024038767", "platform_review_id": "13024038767", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2025-08-16T17:08:51Z", "title": "Apple App Store · Works great. Nice, intuitive design", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Neomango88", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id384022675", "body": "Works as expected, never had any troubles with it. Very intuitive and nice design.", "rating": 5, "app_version": "2.1.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12981894051", "platform_review_id": "12981894051", "channel": "reviews", "source": "app-store:apple", "storefront": "PH", "ts": "2025-08-06T06:54:56Z", "title": "Apple App Store · waste of money", "url": "https://apps.apple.com/ph/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ph/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jo__05", "reviewer_profile_url": "https://itunes.apple.com/ph/reviews/id1817593979", "body": "waste of money. ips are not working", "rating": 2, "app_version": "2.1.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PH" ], "provenance_urls": [ "https://itunes.apple.com/ph/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12947947648", "platform_review_id": "12947947648", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-07-28T20:38:35Z", "title": "Apple App Store · Valid Review- Don’t buy", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Fancypantsprisca", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1398452172", "body": "It’s the worse app I ever purchased for more than $60 in 2025", "rating": 1, "app_version": "2.1.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12947443819", "platform_review_id": "12947443819", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-07-28T17:48:28Z", "title": "Apple App Store · Useless app", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Viv soso", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1779211067", "body": "A very bad app,from one issue to another and it seems they don’t care to resolve the issue", "rating": 1, "app_version": "2.1.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12926241373", "platform_review_id": "12926241373", "channel": "reviews", "source": "app-store:apple", "storefront": "PH", "ts": "2025-07-23T11:14:23Z", "title": "Apple App Store · Lol", "url": "https://apps.apple.com/ph/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ph/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "bsonyd", "reviewer_profile_url": "https://itunes.apple.com/ph/reviews/id1812372934", "body": "DON'T BUY/SUBCRIBE TO THIS APP, IT SO VERY USELESS TO USE YOU PAY FOR NOTHING USELESS SERVICE", "rating": 1, "app_version": "2.1.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PH" ], "provenance_urls": [ "https://itunes.apple.com/ph/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12923032406", "platform_review_id": "12923032406", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-07-22T15:33:00Z", "title": "Apple App Store · Good, Room for improvement", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Koll💪", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1812073458", "body": "Good residential vpn but work on specific locations like specific states in particular countries Because in my content I preach this app but users complain about this. Also, IPs provided are poor according to Scamalytics IP credibility checker. This can cause blocking and banning of accounts on some websites", "rating": 4, "app_version": "2.1.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "rating-text-conflict", "level": "manual", "label": "Rating/text conflict", "explanation": "The star score and strongly worded text point in opposite directions; check the original." } ], "integrity_status": "manual-check", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12920346180", "platform_review_id": "12920346180", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2025-07-21T23:29:07Z", "title": "Apple App Store · VPN qui en vaut le coup", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Helskyz", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1204246018", "body": "Super VPN sur macOS et iPhone, pas de soucis mais, sur l’autre plate-forme, j’ai dû désinstaller mon logiciel antivirus car le pare-feu foutait la crotte avec Mysterium VPN. Je suis passé de l’instabilité à la stabilité et sur macOS tout est opérationnel stable que ce soit les IP résidentiels ou dédié. Je recommence le VPN. Une chose à redire, il manque le Split Tunneling et le choix des protocoles dans Mysterium VPN.", "rating": 5, "app_version": "2.1.3", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12893044303", "platform_review_id": "12893044303", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-07-15T03:47:49Z", "title": "Apple App Store · Frequent Disconnections and unstable network Ruined My Experience*", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Dunmininu123456789", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1705001067", "body": "I'm extremely disappointed with this vpn. Despite paying for a subscription, I experienced frequent disconnections, which made it impossible to stream or browse securely. The constant interruptions were frustrating, and I had to restart the VPN multiple times. The lack of reliability and stability is unacceptable. Unless they address these issues, I'd advise others to look elsewhere for their VPN needs. It is always one problem after another now it is unstable network now it was frequent disconnecting last week please work on this problem that is always happening every week.", "rating": 1, "app_version": "2.1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12872251393", "platform_review_id": "12872251393", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-07-09T18:35:29Z", "title": "Apple App Store · AVOID THIS VPN - Terrible App, Worse customer service", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Decky89", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id266323631", "body": "Avoid this App at all costs, it is not fit for purposes. It doesn’t work as a solid VPN, is easily identified by popular apps such as YouTube etc when activated and is not fit for purpose. I cancelled after 24 hours, and despite their supposed 7 day money back guarantee, they refused to issue a refund and then refused to co-operate when I proceeded with a chargeback through my credit card company. The customer service and support is horrendous and their apparent guarantees mean nothing as they are not honoured. Don’t be fooled into thinking you’re getting a good deal, use other providers such as Surfshark or ExpressVPN who have vastly greater VPNs for a fraction of the price. DO NOT PURCHASE OR DOWNLOAD **following the developer response, I had not asked them for a refund, simply to confirm the eligibility criteria to use as evidence in a chargeback case against apple. The developer refused to provide this and simply quoted their own terms rather than providing a line of explanation which I had requested for evidence purposes, I wasn’t seeking a refund directly from them as I knew Apple were responsible, but they were less than helpful, stubborn, ignored correspondence and simply repeated themselves with every response. Their customer service is dire, anything beyond basic English appears to be a struggle for them and I believe emailing a brick wall would bring better results.**", "rating": 1, "app_version": "2.1.1", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12863338074", "platform_review_id": "12863338074", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-07-07T14:07:14Z", "title": "Apple App Store · No internet connection", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "T4R1L4", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1641737334", "body": "For the past week I haven’t been able to use the app. It totally blocks the internet connection and so I haven’t been able to work.", "rating": 2, "app_version": "2.1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12850787265", "platform_review_id": "12850787265", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-07-04T09:33:08Z", "title": "Apple App Store · ISP issues", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ghdrgfty", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1440910525", "body": "I have issues with the isp if I select USA location then it will show Portugal that’s bad fix it now… also cities and states were supposed to be selected, also the ip changes by itself it doesn’t suppose to be like that when I choose a state for particular reason and it changes I always get blocked that’s not good", "rating": 1, "app_version": "2.1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "ip-quality", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12843368554", "platform_review_id": "12843368554", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-07-02T13:21:32Z", "title": "Apple App Store · App hooking", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "cbbdgv", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1519158344", "body": "Why is your application malfunctioning all the connections are bad throughout the day", "rating": 3, "app_version": "2.1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12838193158", "platform_review_id": "12838193158", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-07-01T07:10:24Z", "title": "Apple App Store · Frequent Disruptions", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "gloryricch", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1410995181", "body": "This is a trash vpn, my connections keeps getting disconnected every minutes. Fix your servers", "rating": 1, "app_version": "2.1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12812150433", "platform_review_id": "12812150433", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-06-24T15:56:49Z", "title": "Apple App Store · Horrible connection", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Honey Dewww", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1255485325", "body": "Used to be Okay but now this vpn is just terrible.", "rating": 1, "app_version": "2.1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12771109161", "platform_review_id": "12771109161", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-06-13T22:31:04Z", "title": "Apple App Store · BEST VPN", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "wadkahax", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1758949662", "body": "This is one of the best VPN’s out there; affordable, has a lot of countries and is reliable for whatever your need is.", "rating": 5, "app_version": "2.1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "value" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12763074981", "platform_review_id": "12763074981", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-06-11T19:22:28Z", "title": "Apple App Store · Why isn't my Mysterium connecting again", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "JohnsonJunr", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1385243100", "body": "It's a cool VPN but for three days now each time I click on connect it shows failed to connect please try again [error 7040]. It didn't show error when I subscribed to the Vpn and after paying you guys want to use connection problems and ruin my business. I use this VPN for my business, what is wrong..why is this error still persisting for over three days?? Please help rectify this issue...I'll only give one star cuz I'm upset about this current situation.", "rating": 1, "app_version": "2.1.0", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12759127932", "platform_review_id": "12759127932", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-06-10T18:36:44Z", "title": "Apple App Store · Vpn issues", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "rocKf95", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1465573751", "body": "All this everyday updates but still the app still doesn’t function well the last update for review in app isn’t even working and there’s a new update Pls fix the problems of frequent disconnect and also I still can’t bypass most blocked site", "rating": 1, "app_version": "2.1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12755611984", "platform_review_id": "12755611984", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-06-09T20:54:03Z", "title": "Apple App Store · Fail connection", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Honty001", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1796013276", "body": "I have been having issues connecting to a server ..it keep saying failed to connect for about 24hrs till now ,still telling me same things ..please solve this quick", "rating": 1, "app_version": "2.0.8", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12752632188", "platform_review_id": "12752632188", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-06-09T02:33:56Z", "title": "Apple App Store · False flags, error 7040", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "MrRustyDuck", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id679134063", "body": "I’ve seen this has been an issue for many people of a cycle of getting their service disabled and being left with error 7040. It’s been the second time I’ve been left with error 7040 and the help center isn’t responding.", "rating": 1, "app_version": "2.0.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12739793267", "platform_review_id": "12739793267", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-06-05T18:37:25Z", "title": "Apple App Store · New version", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Maza muzwa gbadoh", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1794534397", "body": "This latest version is so bad it disconnects all the time o can’t even use it because any site I enter keeps dictating I’m using a proxy", "rating": 1, "app_version": "2.0.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12723412257", "platform_review_id": "12723412257", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-06-01T13:19:33Z", "title": "Apple App Store · Slow", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "ceej4¥", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1598841523", "body": "Slows down you’re internet", "rating": 1, "app_version": "2.0.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12717598496", "platform_review_id": "12717598496", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-05-31T01:31:18Z", "title": "Apple App Store · You’ve found it here.", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "tf9623", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id289625623", "body": "There is reason this is rated at 4.7 at the time of writing: it works. It works very well. It works in iOS, Android, Windows, and MacOS Out of the box. Choose the location and connect. Boom No change this or that. I have personally installed and tested on Windows, MacOS, Android, and iOS and all functionality and user interface is consistent. If you need what this offers stop- you found it. Wishlist: choose state and/or major metro area. Not needed but a nice-to-have. I don’t write reviews often but this earned five stars.", "rating": 5, "app_version": "2.0.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12706826260", "platform_review_id": "12706826260", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-05-28T07:20:55Z", "title": "Apple App Store · HODL", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "OneFlyingMonkey", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1705404894", "body": "Awesome app! Been hodling since a very long time. Hoping it gets to the top VPNs", "rating": 5, "app_version": "2.0.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12690008746", "platform_review_id": "12690008746", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-05-23T21:13:40Z", "title": "Apple App Store · Failed to contact", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Zaza 645", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1509156791", "body": "I tried logging it’s showing failed to connect please try again", "rating": 1, "app_version": "2.0.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12673854695", "platform_review_id": "12673854695", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-05-19T14:54:57Z", "title": "Apple App Store · Best for Netflix", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Maria1324tt", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1788452440", "body": "Very good speed", "rating": 5, "app_version": "2.0.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12667361533", "platform_review_id": "12667361533", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-05-17T19:42:56Z", "title": "Apple App Store · Compromised IP adresses", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "M-clip", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1596609283", "body": "Your proxies lately are having high fraud scores. Most apps are saying i should disable vpn. I’ve lost my privacy. Do something about this.", "rating": 2, "app_version": "2.0.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12593952093", "platform_review_id": "12593952093", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-04-28T00:44:04Z", "title": "Apple App Store · Network", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jayglint", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1234053815", "body": "Not connecting always showing error 6900", "rating": 2, "app_version": "2.0.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12579223995", "platform_review_id": "12579223995", "channel": "reviews", "source": "app-store:apple", "storefront": "GR", "ts": "2025-04-24T04:42:21Z", "title": "Apple App Store · My Honest review", "url": "https://apps.apple.com/gr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "FXRyan", "reviewer_profile_url": "https://itunes.apple.com/gr/reviews/id1766683145", "body": "I Love IT as no one knows I use it", "rating": 5, "app_version": "2.0.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GR" ], "provenance_urls": [ "https://itunes.apple.com/gr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12577681366", "platform_review_id": "12577681366", "channel": "reviews", "source": "app-store:apple", "storefront": "PT", "ts": "2025-04-23T18:13:11Z", "title": "Apple App Store · VPN stops working", "url": "https://apps.apple.com/pt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/pt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "tomasleitecastro8", "reviewer_profile_url": "https://itunes.apple.com/pt/reviews/id380941157", "body": "This VPN has an incredibly low amount of traffic included in the package. NOWHERE they tell you about this, and they don't list how many GBs you are allowed to use. Support is not very helpful, and I haven't been able to claim a refund.", "rating": 1, "app_version": "2.0.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PT" ], "provenance_urls": [ "https://itunes.apple.com/pt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12555137760", "platform_review_id": "12555137760", "channel": "reviews", "source": "app-store:apple", "storefront": "CI", "ts": "2025-04-17T20:18:23Z", "title": "Apple App Store · Nouvelle mis a jour", "url": "https://apps.apple.com/ci/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ci/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Yob990", "reviewer_profile_url": "https://itunes.apple.com/ci/reviews/id1461201475", "body": "Tout à changé ça ne fonctionne plus correctement c’est devenu très nul suis déçu", "rating": 1, "app_version": "2.0.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CI" ], "provenance_urls": [ "https://itunes.apple.com/ci/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12511920895", "platform_review_id": "12511920895", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-04-06T18:52:25Z", "title": "Apple App Store · Connectivity Issues, unreliable", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "DemitriousRoy", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id227284882", "body": "I wanted to invest in the Mysterium network by using there services but the app itself and I have been getting “Error 7040” and not being able to use the VPN after subscribing for a year. Hope this problem resolves and does not happen again in the future.", "rating": 1, "app_version": "1.9.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12510167292", "platform_review_id": "12510167292", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-04-06T09:59:40Z", "title": "Apple App Store · Nonsense vpn", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Josephineb45", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1702369025", "body": "This is the worst VPN in the world, avoid it like a plaque. When connecting it would show error and it could go on for days . Bad customer service, bad ip address, bad Vpn, bad app!", "rating": 1, "app_version": "1.9.7", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "support", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12428161314", "platform_review_id": "12428161314", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2025-03-16T16:57:08Z", "title": "Apple App Store · No Apple TV Version", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Lapapauo", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id1719245090", "body": "No Apple TV version", "rating": 1, "app_version": "1.9.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12405579949", "platform_review_id": "12405579949", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-03-10T20:15:41Z", "title": "Apple App Store · The worst among all the vpn", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "dealermo", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1144830436", "body": "It has been displaying errors for weeks now. I paid for a year subscription in less than a month and realised I had wasted my money. If you consider buying this, you will regret it. Don't buy", "rating": 1, "app_version": "1.9.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12381579669", "platform_review_id": "12381579669", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-03-04T15:52:22Z", "title": "Apple App Store · Dioexception", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "not so glowing review", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id411384759", "body": "Useless ,does not work 99.99% of the time .Poor excuse for a VPN . I wanted it to work and it did for a short time ,now it does not connect .", "rating": 1, "app_version": "1.9.7", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12378378842", "platform_review_id": "12378378842", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-03-03T19:01:14Z", "title": "Apple App Store · Unnecessary update", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "lucky0@1", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1569906763", "body": "The update is a big time rubbish. Check it out", "rating": 1, "app_version": "1.9.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12306751156", "platform_review_id": "12306751156", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2025-02-13T16:39:45Z", "title": "Apple App Store · Issue", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Iceeeeee1", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1562383876", "body": "For over 3hours now. VPN has been blocking all network connection on my phone.", "rating": 1, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12302349562", "platform_review_id": "12302349562", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2025-02-12T13:46:52Z", "title": "Apple App Store · Failed purchase", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Uremma", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1754880539", "body": "I tried paying for a subscription, it said 'error retrieving information from server' but I was debited and the subscription has not reflected. The customer support team is slow and don't respond to issues and queries.", "rating": 1, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection", "performance", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12301077074", "platform_review_id": "12301077074", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-02-12T06:05:37Z", "title": "Apple App Store · THE BEST", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Here’sJeree", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1654703774", "body": "This is the best so far that I’ve experienced with VPNs personally. You too reading this review need to download it and see for yourself", "rating": 5, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12268212786", "platform_review_id": "12268212786", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-02-04T02:43:49Z", "title": "Apple App Store · Hi", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Beeblossom00", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1701483177", "body": "I believe you guys are fraud stars now because I paid for 1 month subscription and it’s not even up to a month it’s barely even 2 weeks yet and it’s asking for another subscription again who does that you guys are just thieves", "rating": 1, "app_version": "1.9.4", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12251513634", "platform_review_id": "12251513634", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2025-01-31T04:03:08Z", "title": "Apple App Store · Bugg", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Juxxt8", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1750189396", "body": "Assez de bug ces derniers temps.", "rating": 3, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12246602675", "platform_review_id": "12246602675", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2025-01-29T21:39:11Z", "title": "Apple App Store · SCAMMERS", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Savangee", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id426414176", "body": "THEY ARE SCAMMERS THEY DONT REFUND YOUR MONEY WHEN YOU ARE NOT HAPPY WITH THEIR GARBAGE SERVİCE. APPLE NEED TO BAN AND DİSCARD FROM APPSTORE THİS SCAM.", "rating": 1, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12245551888", "platform_review_id": "12245551888", "channel": "reviews", "source": "app-store:apple", "storefront": "BE", "ts": "2025-01-29T15:42:51Z", "title": "Apple App Store · Worst vpn physiology ever", "url": "https://apps.apple.com/be/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/be/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "vigilian", "reviewer_profile_url": "https://itunes.apple.com/be/reviews/id34694807", "body": "They still did not understand that they need to let other vpn live on iOS devices and not cut all vpn connection as soon as you launch the app EDIT: Finally they listened after 2 years of complaining, the only thing who made things moving apparently it is this post. You have finally understood that you needed to change your coding. Way to go. So congrats to have changed the state of your VPN from « disconnect every single other vpn connection when launching your app » to « stop the vpn connections of other apps when only requesting to connect to one of your servers ». Now we are waiting for multi-hop and capabilities to use external dns through dot like with NextDNS.", "rating": 3, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "BE" ], "provenance_urls": [ "https://itunes.apple.com/be/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12234544522", "platform_review_id": "12234544522", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2025-01-26T19:55:16Z", "title": "Apple App Store · Çok iyi", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "kendalamca", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id338324179", "body": "Konum değiştirince farklı ülkelerin içerikleri anında gözüküyor", "rating": 5, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12216472968", "platform_review_id": "12216472968", "channel": "reviews", "source": "app-store:apple", "storefront": "IE", "ts": "2025-01-22T13:16:36Z", "title": "Apple App Store · Awful customer service", "url": "https://apps.apple.com/ie/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ie/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jason Thomas989", "reviewer_profile_url": "https://itunes.apple.com/ie/reviews/id1446325669", "body": "The VPN stopped working so I tried reinstalling the app etc until I decided to cancel my subscription and start a new one. The problem persisted and their live support said I would have to wait till the next billing cycle to use the service again, rather than allowing me to use what I was paying for twice. Shocking customer service in every way", "rating": 1, "app_version": "1.9.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "IE" ], "provenance_urls": [ "https://itunes.apple.com/ie/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12175612108", "platform_review_id": "12175612108", "channel": "reviews", "source": "app-store:apple", "storefront": "PK", "ts": "2025-01-12T13:39:42Z", "title": "Apple App Store · Issues", "url": "https://apps.apple.com/pk/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/pk/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Haider iqbal", "reviewer_profile_url": "https://itunes.apple.com/pk/reviews/id207195811", "body": "First of all there is an issues with connection got it for Pakistan but just a headsup it not working there. So stay away from them. Not worth the amount.", "rating": 1, "app_version": "1.8.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PK" ], "provenance_urls": [ "https://itunes.apple.com/pk/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12175281748", "platform_review_id": "12175281748", "channel": "reviews", "source": "app-store:apple", "storefront": "CA", "ts": "2025-01-12T12:01:31Z", "title": "Apple App Store · sent to a random email address", "url": "https://apps.apple.com/ca/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "AnonymousUser9000", "reviewer_profile_url": "https://itunes.apple.com/ca/reviews/id1113413623", "body": "i typed the example email in to see what happens and it sent to a random email address ummm", "rating": 3, "app_version": "1.8.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CA" ], "provenance_urls": [ "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12155243146", "platform_review_id": "12155243146", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2025-01-07T10:12:20Z", "title": "Apple App Store · Excellent travail petite remarque", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "ks.services089", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1419514426", "body": "Merci pour votre profesionalisme , essayer s'il vous plaît d'augmenter le nombre d'ip de chaque pays et de renforcer la performance des IP , merci à l'equipe mystérium", "rating": 4, "app_version": "1.8.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12147401613", "platform_review_id": "12147401613", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-01-05T09:51:50Z", "title": "Apple App Store · Poor service", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ibrah090", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1550347478", "body": "I wanted to give it a 5 start, but for the past weeks I’ve been experiencing a big mess with your app. It doesn’t connect me and says connection failed whenever I tried connecting to any country, secondly I tried talking to your customer service and none seem to be bothered, furthermore I emailed and none seem to talk any sense to me which is very bad. Something I paid for a year and having this issue is so disappointing 💔", "rating": 1, "app_version": "1.8.2", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "support", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12141495582", "platform_review_id": "12141495582", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2025-01-03T21:49:35Z", "title": "Apple App Store · 7040 error", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "b0bboy", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1320879821", "body": "I’ve gone the whole new year without a VPN over an error and then the chat that’s built into the VPN. They do not talk.", "rating": 1, "app_version": "1.8.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12109815070", "platform_review_id": "12109815070", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2024-12-27T00:12:05Z", "title": "Apple App Store · Top Tier VPN 🌐", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Faisal 💎", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id979316183", "body": "offers genuine residential IPs, fast speeds and top-tier security at affordable prices. It’s a no brainer 👌", "rating": 5, "app_version": "1.8.2", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "value", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12075755940", "platform_review_id": "12075755940", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2024-12-18T00:44:14Z", "title": "Apple App Store · APP crashes but it good. Customer service shocking", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Non millenial", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id689209810", "body": "I paid for 12 months and now I can’t even log in, I’ve got 8 months left. Apple say I need to contact their customer support but Mysterium have just said “Not our problem, talk to Apple” and I have to pay again, quadruple the price when I bought originally. I’ll be getting a full refund from Apple after this. Shockingly bad customer service with barely readable English.", "rating": 1, "app_version": "1.8.1", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12075220168", "platform_review_id": "12075220168", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-12-17T21:00:27Z", "title": "Apple App Store · The ips are not good to use", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Mubim95", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1710957786", "body": "The last update was not good", "rating": 1, "app_version": "1.8.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:12044292838", "platform_review_id": "12044292838", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2024-12-09T16:19:38Z", "title": "Apple App Store · Très bon", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "jeanassas", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id613257659", "body": "Juste qu’il faut augment encore le niveau de protection", "rating": 5, "app_version": "1.7.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11985605203", "platform_review_id": "11985605203", "channel": "reviews", "source": "app-store:apple", "storefront": "CA", "ts": "2024-11-24T06:49:34Z", "title": "Apple App Store · Kill switch", "url": "https://apps.apple.com/ca/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "b6_teejo", "reviewer_profile_url": "https://itunes.apple.com/ca/reviews/id1418252238", "body": "As much as i like this app, inhate the fact that it does not have a kill switch. Please and please bring a kill switch to your vpn i beg u. But overall the app experience was very great", "rating": 3, "app_version": "1.7.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CA" ], "provenance_urls": [ "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11974103623", "platform_review_id": "11974103623", "channel": "reviews", "source": "app-store:apple", "storefront": "CA", "ts": "2024-11-21T07:09:49Z", "title": "Apple App Store · Best", "url": "https://apps.apple.com/ca/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Obi nheexx", "reviewer_profile_url": "https://itunes.apple.com/ca/reviews/id1680376809", "body": "Best", "rating": 5, "app_version": "1.7.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CA" ], "provenance_urls": [ "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11965732353", "platform_review_id": "11965732353", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-11-18T22:35:54Z", "title": "Apple App Store · Complete waste of time", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Dr.Grimy", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id537346469", "body": "It doesn’t work. You have to pay up first without even a small chance to run a trial version to see what you’re going to pay for", "rating": 1, "app_version": "1.7.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11951713132", "platform_review_id": "11951713132", "channel": "reviews", "source": "app-store:apple", "storefront": "ES", "ts": "2024-11-15T06:45:29Z", "title": "Apple App Store · Room to improve", "url": "https://apps.apple.com/es/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Prome76", "reviewer_profile_url": "https://itunes.apple.com/es/reviews/id158291515", "body": "The app needs to let us chose the IP type (datacenter/residential) and also the city. Full of detectable datacenter IPs from proxy providers Mysterium has partnered with. It used to be a good app, now is ruined.", "rating": 1, "app_version": "1.7.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ES" ], "provenance_urls": [ "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11942405488", "platform_review_id": "11942405488", "channel": "reviews", "source": "app-store:apple", "storefront": "ID", "ts": "2024-11-12T16:50:56Z", "title": "Apple App Store · Best Dedicated IP ADDRESS", "url": "https://apps.apple.com/id/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/id/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "gulamula", "reviewer_profile_url": "https://itunes.apple.com/id/reviews/id1203740922", "body": "Best", "rating": 5, "app_version": "1.7.5", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ID" ], "provenance_urls": [ "https://itunes.apple.com/id/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11895470893", "platform_review_id": "11895470893", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-10-31T11:44:19Z", "title": "Apple App Store · Awesome", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "ViRaven", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id682370574", "body": "Just love it.", "rating": 5, "app_version": "1.7.5", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11824195083", "platform_review_id": "11824195083", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-10-12T05:12:16Z", "title": "Apple App Store · Issues", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jeffbale", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1478335129", "body": "Is a nice vpn but I have been having issues in logging since yesterday “ failed to send email; internal error “ that’s what is has been saying ..", "rating": 4, "app_version": "1.7.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11814891454", "platform_review_id": "11814891454", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-10-09T14:50:08Z", "title": "Apple App Store · BEST VPN!", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "UserofMysterium", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1563849369", "body": "Exacly what I was looing for. Fast connection and large selection of countries to connect to!", "rating": 5, "app_version": "1.9.3", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations" ], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11814043855", "platform_review_id": "11814043855", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-10-09T09:59:35Z", "title": "Apple App Store · Scammers", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Iamfriben", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1709106679", "body": "I wished I could I give a review less than 1 star... You have very bad and blacklisted ip. I requested for a refund on the 6th day of subscription because it was unbearable but till now, I'm yet to get my refund.. Its been 2 weeks now", "rating": 1, "app_version": "1.7.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "ip-quality" ], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11813825630", "platform_review_id": "11813825630", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2024-10-09T08:15:52Z", "title": "Apple App Store · Great For access", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Rawvis", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id981101923", "body": "Mysterium has pretty much all countries covered, much more than others and it seems 95% is based on residential IP's - comes very handy from time to time... Happy", "rating": 5, "app_version": "1.9.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11805602380", "platform_review_id": "11805602380", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-10-06T23:30:17Z", "title": "Apple App Store · Keeps disconnecting me when I’m in the middle of business", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Kunol k", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1378531142", "body": "Aside that the connection is solid", "rating": 2, "app_version": "1.7.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11784541791", "platform_review_id": "11784541791", "channel": "reviews", "source": "app-store:apple", "storefront": "UA", "ts": "2024-10-01T09:40:56Z", "title": "Apple App Store · Great app!", "url": "https://apps.apple.com/ua/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Евгения Шмелькова", "reviewer_profile_url": "https://itunes.apple.com/ua/reviews/id1208560955", "body": "I really like th app! Everythings works properly, nice and easy to use interface.", "rating": 5, "app_version": "1.9.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "UA" ], "provenance_urls": [ "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11766998023", "platform_review_id": "11766998023", "channel": "reviews", "source": "app-store:apple", "storefront": "CH", "ts": "2024-09-26T15:18:04Z", "title": "Apple App Store · Never got my refund.", "url": "https://apps.apple.com/ch/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ch/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "2342344324", "reviewer_profile_url": "https://itunes.apple.com/ch/reviews/id1484014202", "body": "Never got my refund. Internet for me too slow.", "rating": 1, "app_version": "1.9.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CH" ], "provenance_urls": [ "https://itunes.apple.com/ch/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11766352043", "platform_review_id": "11766352043", "channel": "reviews", "source": "app-store:apple", "storefront": "KZ", "ts": "2024-09-26T12:02:16Z", "title": "Apple App Store · 💜", "url": "https://apps.apple.com/kz/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/kz/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Internet User 001", "reviewer_profile_url": "https://itunes.apple.com/kz/reviews/id468689789", "body": "Great application! Very stable Thank you!", "rating": 5, "app_version": "2.3.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "KZ" ], "provenance_urls": [ "https://itunes.apple.com/kz/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11758154342", "platform_review_id": "11758154342", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-09-24T05:06:22Z", "title": "Apple App Store · Bima", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Brain Design", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1439138343", "body": "Super good and interesting", "rating": 5, "app_version": "2.3.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11661289369", "platform_review_id": "11661289369", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2024-08-28T06:55:49Z", "title": "Apple App Store · Mysterıum vpn", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Mkgrbz", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id1643355891", "body": "Gayet başarılı 1 yıldır kullanıyorum hiç bir şikayetim olmadı", "rating": 5, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11661158597", "platform_review_id": "11661158597", "channel": "reviews", "source": "app-store:apple", "storefront": "CH", "ts": "2024-08-28T05:54:35Z", "title": "Apple App Store · never got refund , too slow for me", "url": "https://apps.apple.com/ch/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ch/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "2342344324", "reviewer_profile_url": "https://itunes.apple.com/ch/reviews/id1484014202", "body": "i never got my money back. i asked many times also was in refund time. internet too slow for me also.", "rating": 1, "app_version": "2.3.2", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "CH" ], "provenance_urls": [ "https://itunes.apple.com/ch/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11653744783", "platform_review_id": "11653744783", "channel": "reviews", "source": "app-store:apple", "storefront": "PK", "ts": "2024-08-26T06:12:16Z", "title": "Apple App Store · Half star", "url": "https://apps.apple.com/pk/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/pk/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Fazijanjua", "reviewer_profile_url": "https://itunes.apple.com/pk/reviews/id1628093541", "body": "Connect problem every day", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PK" ], "provenance_urls": [ "https://itunes.apple.com/pk/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11641588779", "platform_review_id": "11641588779", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-08-23T00:20:15Z", "title": "Apple App Store · most stupid VPN provider ever", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Christain34", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1569544475", "body": "wish there’s 0 zero rating, you guys don’t deserve to be rated, you are the most useless and most stupid VPN provider ever", "rating": 5, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11600538312", "platform_review_id": "11600538312", "channel": "reviews", "source": "app-store:apple", "storefront": "VN", "ts": "2024-08-12T09:22:40Z", "title": "Apple App Store · good vpn", "url": "https://apps.apple.com/vn/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/vn/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Davide323", "reviewer_profile_url": "https://itunes.apple.com/vn/reviews/id1622919827", "body": "good vpn", "rating": 5, "app_version": "1.9.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "VN" ], "provenance_urls": [ "https://itunes.apple.com/vn/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11548713488", "platform_review_id": "11548713488", "channel": "reviews", "source": "app-store:apple", "storefront": "PT", "ts": "2024-07-29T16:03:45Z", "title": "Apple App Store · Prices issue", "url": "https://apps.apple.com/pt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/pt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "u_r_a", "reviewer_profile_url": "https://itunes.apple.com/pt/reviews/id244449909", "body": "Monthly plan prices differents btw app and web site", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PT" ], "provenance_urls": [ "https://itunes.apple.com/pt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11502716679", "platform_review_id": "11502716679", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-07-17T09:16:07Z", "title": "Apple App Store · Frustrated", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Tosman30", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1621919925", "body": "This is absolutely bad! Why will you increase the price of subscription to that extent without even considering your users? And it’s not as if we’re really enjoying the VPN, the VPN as always be frustrating. Please you guys should do something on that, the amount is too high, it’s not everybody that can afford, pls try and be considerate. Thanks in anticipation.", "rating": 1, "app_version": "2.3.2", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11475624908", "platform_review_id": "11475624908", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-07-10T05:45:22Z", "title": "Apple App Store · Mysterium vpn is very bad for the past 2 weeks", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Onenawaz", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1609428423", "body": "What is happening to USA IPs? For the past two weeks, Mysterium’s performance has gone from best to worst, and nothing is working. Please look into this because people’s subscription is being wasted day in and day out.", "rating": 1, "app_version": "2.3.2", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11463707003", "platform_review_id": "11463707003", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-07-06T20:10:45Z", "title": "Apple App Store · The purple app", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Josan’", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1580336535", "body": "I like this app it gives you piece of mind from internet cruelty. And fixing the problems of two much storage.", "rating": 5, "app_version": "2.3.2", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11458267532", "platform_review_id": "11458267532", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-07-05T09:05:57Z", "title": "Apple App Store · SLOW INTERNET CONNECTION WHEN THE VPN IS ON", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Shantelfav", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1509587512", "body": "I’ve been having this issue for a while now. In a week, Mysterium VPN must frustrate me at least three times and it doesn’t make sense. You people even increased your rate to almost double of the previous price yet the services are WACK! Please fix this", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11456626342", "platform_review_id": "11456626342", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-07-04T20:10:12Z", "title": "Apple App Store · Can’t request login link", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "ictguy_", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1477870670", "body": "Nice VPN, but I was logged out and tried requesting login link, it’s not working!!!", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11456578241", "platform_review_id": "11456578241", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-07-04T19:50:24Z", "title": "Apple App Store · It use log me out most time and it hold my network", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Azmanqwe", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1458928846", "body": "I don’t know why the it hold my network and log me out most time", "rating": 5, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11454911869", "platform_review_id": "11454911869", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-07-04T09:59:21Z", "title": "Apple App Store · Good for Nothing VPN", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Vick is", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1674322621", "body": "Most useless and most expensive VPN. You guys serve is so bad and your increase your service fee of N3,000 to N16,500 in just 2 weeks. You don’t offer value for money. Very useless VPN", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11447947796", "platform_review_id": "11447947796", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-07-02T11:52:18Z", "title": "Apple App Store · 5Star", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "LeBron Olua", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id990131578", "body": "Good in the market so far", "rating": 5, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11441824148", "platform_review_id": "11441824148", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-06-30T20:32:37Z", "title": "Apple App Store · Slow and disconnect", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "leoemihfkdfhj", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1664652360", "body": "Please improve on it", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11429625144", "platform_review_id": "11429625144", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-06-27T16:00:16Z", "title": "Apple App Store · No Connect on Demand", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Captainfwesh", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1151387165", "body": "It’s a nice app, love it, but doesn’t have connect on demand. Which is a good tool to protect anonymity. And I have a subscription with you guys, whereas some free VPNs have that. Fix that and you get a 5 star.", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [ { "slug": "rating-text-conflict", "level": "manual", "label": "Rating/text conflict", "explanation": "The star score and strongly worded text point in opposite directions; check the original." } ], "integrity_status": "manual-check", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11383549169", "platform_review_id": "11383549169", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-06-15T10:14:03Z", "title": "Apple App Store · Very promising project", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Andrew 344", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1667556530", "body": "Establishing connection got faster recently, and the IPs still seem residential. This VPN opens much more websites, even those specifically blocking VPNs in addition to being georestricted, due to “domestic” IP addresses as opposed to usual “commercial network” IP addresses. Allowed me to open unreasonably restricted websites from my home country, and to subscribe to Youtube through a cheaper country.", "rating": 5, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "value" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11377706574", "platform_review_id": "11377706574", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-06-13T19:38:21Z", "title": "Apple App Store · Keeps logging me out.", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Xo_capri", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1558832956", "body": "Also, I had no idea I wouldn’t be able to choose my city.", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11376144690", "platform_review_id": "11376144690", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2024-06-13T11:16:24Z", "title": "Apple App Store · Ignore the Rest This is the Best", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "CraftyJon", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1666870621", "body": "Forget all the old-fashioned VPN services that use easily-identified data center IP ranges. Mysterium uses residential IP addresses that will evade IP bans that plague the regular vpn services.", "rating": 5, "app_version": "1.9.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11339248305", "platform_review_id": "11339248305", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2024-06-03T16:13:44Z", "title": "Apple App Store · Arnaquer", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "latifabord", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1325970572", "body": "Pourquoi le vpn c’et déconnecter de mon téléphone alors que mon abonnement est toujours valable", "rating": 1, "app_version": "2.3.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11288916308", "platform_review_id": "11288916308", "channel": "reviews", "source": "app-store:apple", "storefront": "CA", "ts": "2024-05-20T22:09:56Z", "title": "Apple App Store · Incroyablement cool", "url": "https://apps.apple.com/ca/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Dima_maghreb_999", "reviewer_profile_url": "https://itunes.apple.com/ca/reviews/id1284225836", "body": "Il y a tellement de pays à disposition . Je n’ai attraper aucun virus depuis que je l’ai mais, c'est un peut chère comparés au autres", "rating": 4, "app_version": "2.3.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CA" ], "provenance_urls": [ "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11217628317", "platform_review_id": "11217628317", "channel": "reviews", "source": "app-store:apple", "storefront": "CA", "ts": "2024-04-30T18:51:42Z", "title": "Apple App Store · Works only in the West", "url": "https://apps.apple.com/ca/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Little-pharaoh", "reviewer_profile_url": "https://itunes.apple.com/ca/reviews/id1611312414", "body": "As soon as you go to a country in the Middle East or Asia, its useless", "rating": 2, "app_version": "2.3.1", "helpful_votes": 1, "helpful_vote_count": 2, "storefronts": [ "CA" ], "provenance_urls": [ "https://itunes.apple.com/ca/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11195970887", "platform_review_id": "11195970887", "channel": "reviews", "source": "app-store:apple", "storefront": "NL", "ts": "2024-04-24T16:15:57Z", "title": "Apple App Store · Geweldige en zeer snelle vpn.", "url": "https://apps.apple.com/nl/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/nl/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Rens de panda", "reviewer_profile_url": "https://itunes.apple.com/nl/reviews/id1358891766", "body": "Mooie prijzen ook!", "rating": 5, "app_version": "2.2.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NL" ], "provenance_urls": [ "https://itunes.apple.com/nl/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11157183095", "platform_review_id": "11157183095", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2024-04-14T11:31:39Z", "title": "Apple App Store · so bad app", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "fuzzylota", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id1517170740", "body": "so bad", "rating": 1, "app_version": "2.2.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11148243597", "platform_review_id": "11148243597", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-04-12T03:53:08Z", "title": "Apple App Store · Worse every day", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Hostbender", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1428145193", "body": "Long time ago it was great, when I decided to pay for a year I cannot connect me any node. Every update is worse.", "rating": 1, "app_version": "2.2.7", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11145687203", "platform_review_id": "11145687203", "channel": "reviews", "source": "app-store:apple", "storefront": "CZ", "ts": "2024-04-11T11:42:35Z", "title": "Apple App Store · Servers", "url": "https://apps.apple.com/cz/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/cz/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "nijomijoa", "reviewer_profile_url": "https://itunes.apple.com/cz/reviews/id1388926650", "body": "Servers are mostly deleting, scam", "rating": 1, "app_version": "2.2.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "CZ" ], "provenance_urls": [ "https://itunes.apple.com/cz/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11105141398", "platform_review_id": "11105141398", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-03-31T07:43:30Z", "title": "Apple App Store · Do better", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Monarchb2b2", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1368495814", "body": "Why the unnecessary need to sign in always?", "rating": 5, "app_version": "2.2.7", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11092306630", "platform_review_id": "11092306630", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-03-27T19:54:57Z", "title": "Apple App Store · Unable to function", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Doowueseter", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1322391473", "body": "I don’t even know if bad is a good enough word to describe this app, because this is pure trash👏🏿 I shouldn’t have renewed my subscription. Because how tf does my location keep changing on it own? And how is it that literally anyone can find my IP address and all my information ?", "rating": 1, "app_version": "2.2.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11088918769", "platform_review_id": "11088918769", "channel": "reviews", "source": "app-store:apple", "storefront": "ES", "ts": "2024-03-26T21:31:38Z", "title": "Apple App Store · Good residential nodes", "url": "https://apps.apple.com/es/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "reviewer_6385", "reviewer_profile_url": "https://itunes.apple.com/es/reviews/id1500926510", "body": "Good residential nodes for bypassing geoblocked content. Unfortunately the kill switch does not work at the time of writing this review. It shows as on but does nothing so I’m giving only 3 stars.", "rating": 3, "app_version": "2.2.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ES" ], "provenance_urls": [ "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11086392218", "platform_review_id": "11086392218", "channel": "reviews", "source": "app-store:apple", "storefront": "ES", "ts": "2024-03-26T05:02:05Z", "title": "Apple App Store · Descontento", "url": "https://apps.apple.com/es/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "domofra", "reviewer_profile_url": "https://itunes.apple.com/es/reviews/id469901258", "body": "Al intentar conectarme a una ubicación, se tira unos 5 minutos “comprobando mi suscripción”. Está muy muy verde la aplicación.", "rating": 2, "app_version": "2.2.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ES" ], "provenance_urls": [ "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:11034171731", "platform_review_id": "11034171731", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2024-03-11T21:03:07Z", "title": "Apple App Store · remerciement", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "BILY LE GORILLE", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1481398339", "body": "Ne changer pas la puissance de ce VPN il est super efficace je suis l un de vos Fan", "rating": 5, "app_version": "1.8.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10995300557", "platform_review_id": "10995300557", "channel": "reviews", "source": "app-store:apple", "storefront": "UA", "ts": "2024-03-01T08:28:19Z", "title": "Apple App Store · Great idea if only the app could work properly", "url": "https://apps.apple.com/ua/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "akakoychenko", "reviewer_profile_url": "https://itunes.apple.com/ua/reviews/id1080502262", "body": "It has really great coverage and provides good speed when it works properly. But the app is too buggy for now. The first time I tried it one month ago it just didn't work at all (it was impossible to establish any server connection). I asked support, they advised me to try one more time, I tried next day and it started to work. Now I am trying to to upgrade the billing plan to 2-year from the monthly plan, but the app just doesn't provide such opportunity. I contacted the support and we are talking for 3 days, but it just doesn't work. The support guys advice to press buttons that don't exist and can't do anything. Nevertheless, I appreciate that support exists at all (even when it useless)", "rating": 2, "app_version": "2.2.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "UA" ], "provenance_urls": [ "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection", "performance", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10962326692", "platform_review_id": "10962326692", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-02-21T04:43:23Z", "title": "Apple App Store · Super secure and easy to use", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Max1313131313", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id608526144", "body": "I was testing a lot of different VPN and this one I find the best This VPN built on block chain and nobody will ever send to any government where have you’ve been and what did you do Highly recommend", "rating": 5, "app_version": "2.2", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "ease-of-use", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10957658458", "platform_review_id": "10957658458", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2024-02-19T20:31:46Z", "title": "Apple App Store · Very annoying vpn", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ariolahh", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1557669171", "body": "It just goes off whenever it likes. Especially when I'm using it to work. Why would a vpn do that?.", "rating": 1, "app_version": "2.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10909393208", "platform_review_id": "10909393208", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-02-06T17:32:13Z", "title": "Apple App Store · Complement", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Likpata", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1621957811", "body": "This is very good app especially for iPhone users, it’s great and it doesn’t slow down network", "rating": 5, "app_version": "1.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10908819406", "platform_review_id": "10908819406", "channel": "reviews", "source": "app-store:apple", "storefront": "BR", "ts": "2024-02-06T14:25:19Z", "title": "Apple App Store · Já foi mais ou menos", "url": "https://apps.apple.com/br/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ítalo MT", "reviewer_profile_url": "https://itunes.apple.com/br/reviews/id373300198", "body": "Agora está péssimo! Cobra mensalmente, o que obviamente te rastreia.", "rating": 1, "app_version": "1.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "BR" ], "provenance_urls": [ "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10888431215", "platform_review_id": "10888431215", "channel": "reviews", "source": "app-store:apple", "storefront": "TR", "ts": "2024-02-01T11:02:25Z", "title": "Apple App Store · Great App", "url": "https://apps.apple.com/tr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Furkanicus", "reviewer_profile_url": "https://itunes.apple.com/tr/reviews/id249258841", "body": "It’s fantastic to connect to residential IP addresses", "rating": 5, "app_version": "1.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "TR" ], "provenance_urls": [ "https://itunes.apple.com/tr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10888226150", "platform_review_id": "10888226150", "channel": "reviews", "source": "app-store:apple", "storefront": "AU", "ts": "2024-02-01T09:55:20Z", "title": "Apple App Store · Great VPN app", "url": "https://apps.apple.com/au/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/au/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "BeeCee4V", "reviewer_profile_url": "https://itunes.apple.com/au/reviews/id112024055", "body": "Such a good project. Decentralised VPN connections. Connect from anywhere. Get onboard peeps.", "rating": 5, "app_version": "1.9", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "AU" ], "provenance_urls": [ "https://itunes.apple.com/au/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10884094836", "platform_review_id": "10884094836", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-01-31T08:43:00Z", "title": "Apple App Store · Worse every day", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "secD3v", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1619661325", "body": "It was good until they flooded the IP pool with known residential proxies and datacenter IPs. I don’t know what they did, but major IP databases (IP2location) identify almost all IPs as proxies, not as residential IPs.", "rating": 1, "app_version": "1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10876770660", "platform_review_id": "10876770660", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2024-01-29T08:35:27Z", "title": "Apple App Store · Great vpn", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Guodoodle", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id420533111", "body": "Works as promissed, pretty fast and more natural connection", "rating": 5, "app_version": "1.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10851541265", "platform_review_id": "10851541265", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2024-01-22T14:33:07Z", "title": "Apple App Store · So cool", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Wf Hoti Hoti", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1616494493", "body": "So cool", "rating": 5, "app_version": "1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10833851178", "platform_review_id": "10833851178", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2024-01-17T23:06:46Z", "title": "Apple App Store · Bon vpn mais qui se déconnecte sur iPhone", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "banbinoz", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id1402759985", "body": "Très bon vpn mais ça se déconnecte automatiquement sur iPhone est ce normal ?", "rating": 3, "app_version": "1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10752103482", "platform_review_id": "10752103482", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2023-12-27T19:25:59Z", "title": "Apple App Store · Terrible experience", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "docster619", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id1415001246", "body": "This was really good in the early days now it has died a death. Even the node runners are screwed with the latest update.", "rating": 1, "app_version": "1.8", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10751541761", "platform_review_id": "10751541761", "channel": "reviews", "source": "app-store:apple", "storefront": "IN", "ts": "2023-12-27T16:18:41Z", "title": "Apple App Store · Best Decentralised VPN", "url": "https://apps.apple.com/in/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "IDK What Nickname Should I use", "reviewer_profile_url": "https://itunes.apple.com/in/reviews/id1192562197", "body": "So many Options", "rating": 5, "app_version": "1.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "IN" ], "provenance_urls": [ "https://itunes.apple.com/in/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10670518846", "platform_review_id": "10670518846", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2023-12-08T13:36:15Z", "title": "Apple App Store · Broken", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "FUOBL3ZE", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1116277955", "body": "App only works 40% of the time and logs me out randomly. Also currently signs me out when I go into the app claiming I don’t have a subscription when I still have it til January 24th! Outrageous. Also when asking for a refund when I accidentally purchased it rather than the pc version they wouldn’t budge.", "rating": 1, "app_version": "1.7", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10565920853", "platform_review_id": "10565920853", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2023-11-09T06:37:39Z", "title": "Apple App Store · Very bad", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Ndanusa", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1289468423", "body": "I was enjoying the free trial then decided to go for premium, now after making payment, i cannot connect again, it keeps telling me unable to retrieve connect configuration, waste of Money", "rating": 1, "app_version": "1.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10545858671", "platform_review_id": "10545858671", "channel": "reviews", "source": "app-store:apple", "storefront": "BE", "ts": "2023-11-03T15:20:20Z", "title": "Apple App Store · Email to login?", "url": "https://apps.apple.com/be/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/be/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Belgianfr", "reviewer_profile_url": "https://itunes.apple.com/be/reviews/id43465645", "body": "Application deleted", "rating": 1, "app_version": "1.6", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "BE" ], "provenance_urls": [ "https://itunes.apple.com/be/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10456825644", "platform_review_id": "10456825644", "channel": "reviews", "source": "app-store:apple", "storefront": "UA", "ts": "2023-10-09T19:48:38Z", "title": "Apple App Store · Love it", "url": "https://apps.apple.com/ua/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Andrey Mazuryan", "reviewer_profile_url": "https://itunes.apple.com/ua/reviews/id494589768", "body": "Using it every day. Nice app", "rating": 5, "app_version": "1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "UA" ], "provenance_urls": [ "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10429890898", "platform_review_id": "10429890898", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2023-10-02T09:10:03Z", "title": "Apple App Store · No unsubscribe option", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Polarowl1980", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1479263566", "body": "I have a very frustrating experience with this app. It charges 12 Eur per month and I cannot find an “unsubscribe” button. It is not shown in my IPhone and there is no such option on their website", "rating": 1, "app_version": "1.5", "helpful_votes": 2, "helpful_vote_count": 2, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10403425266", "platform_review_id": "10403425266", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2023-09-24T19:55:54Z", "title": "Apple App Store · Not ready for market", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Doodoodo", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id166258958", "body": "While this VPN has potential, there are too many nuances right now for me to recommend it. It’s definitely not ready to compete with the “big guys” in its current state: A few major issues: No kill switch No ability to select connection type US Servers - slow, sporadically disconnects Does not block ads Disconnects on its own if you close the app", "rating": 2, "app_version": "1.5", "helpful_votes": 1, "helpful_vote_count": 1, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10387678973", "platform_review_id": "10387678973", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2023-09-20T11:17:38Z", "title": "Apple App Store · Nice job!", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "LoveTVSeries", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id397857828", "body": "Simple and not overloaded. And most importantly does it's job - successfully using it with my streaming accounts: Netflix, BBC and Amazon Prime.", "rating": 5, "app_version": "1.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10366555604", "platform_review_id": "10366555604", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2023-09-14T08:01:42Z", "title": "Apple App Store · Not reliable", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Iruhaku", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id279654326", "body": "In its current form it is not worth the £10 they charge. Hit or a miss whether it even connects and “please try again later” it also randomly drops the VPN connection and you have to manually go back in and restart it. Very rarely get a good connection and when I do sometimes it just randomly drops, I understand these are residential so may go “offline” but it reconnects me to the same provider so why was it dropped in the first place? I wouldn’t waste my money at this point in time.", "rating": 1, "app_version": "1.4", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10364995951", "platform_review_id": "10364995951", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2023-09-13T19:11:57Z", "title": "Apple App Store · Simply works", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "User15263", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id362750970", "body": "Easy to use app without any unnecessary things", "rating": 5, "app_version": "1.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10363476934", "platform_review_id": "10363476934", "channel": "reviews", "source": "app-store:apple", "storefront": "ES", "ts": "2023-09-13T09:56:19Z", "title": "Apple App Store · Choose IP", "url": "https://apps.apple.com/es/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Prome76", "reviewer_profile_url": "https://itunes.apple.com/es/reviews/id158291515", "body": "The app needs to let us chose the IP type (datacenter/residential) and also the city", "rating": 3, "app_version": "1.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ES" ], "provenance_urls": [ "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10360976079", "platform_review_id": "10360976079", "channel": "reviews", "source": "app-store:apple", "storefront": "ES", "ts": "2023-09-12T14:39:59Z", "title": "Apple App Store · Great experience", "url": "https://apps.apple.com/es/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "AitorD_", "reviewer_profile_url": "https://itunes.apple.com/es/reviews/id1244549275", "body": "I installed this app recently. It's intuitive and easy to use. Good job!", "rating": 5, "app_version": "1.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ES" ], "provenance_urls": [ "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10325691085", "platform_review_id": "10325691085", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2023-09-02T09:42:22Z", "title": "Apple App Store · Best VPN Platform", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Louis Parr", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id776045137", "body": "I have used this for a while and it is definitely the best! There is a wonderful 7 day free trial and every single connection is to a residential ip address. The price after such is also fairly competitive. Support is fast and reliable. Would recommend to anyone looking for a VPN!", "rating": 5, "app_version": "1.4", "helpful_votes": 1, "helpful_vote_count": 2, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations", "value", "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10287552240", "platform_review_id": "10287552240", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2023-08-22T16:30:36Z", "title": "Apple App Store · Best VPN", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "RyanAbella", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id651042873", "body": "One of the best VPNs out there. What's good that it's decentralized", "rating": 5, "app_version": "1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10273858452", "platform_review_id": "10273858452", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2023-08-18T22:30:21Z", "title": "Apple App Store · update the app", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "Nick Holms", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1464213474", "body": "allow me to click a country, and display all IP address'es with signal strength so i can select the best like the myst dark app lets you do. i will edit this comment when the app gets done. i dont like that it auto selects ip for me, i would like to pick, or even pick from favorites, what happen to favorites? where i had my favorites IP saved. allow me to create custom names/tags/labels for my favorites.", "rating": 1, "app_version": "1.1", "helpful_votes": 2, "helpful_vote_count": 2, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10264129934", "platform_review_id": "10264129934", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2023-08-16T10:27:30Z", "title": "Apple App Store · Not possible to use MYST", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "x_Frost", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id140199862", "body": "I’m providing nodes to this network and I can’t even use my MYST credits to connect with them. What’s the actual purpose of building a decentralized network if you guys only make money about it and leave behind people who literally support it. Anyways this app has no tower purpose than increasing the company income ad the token is failing.", "rating": 1, "app_version": "1.3", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10214457404", "platform_review_id": "10214457404", "channel": "reviews", "source": "app-store:apple", "storefront": "ES", "ts": "2023-08-03T10:04:06Z", "title": "Apple App Store · Best residential VPN", "url": "https://apps.apple.com/es/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "bunetz", "reviewer_profile_url": "https://itunes.apple.com/es/reviews/id108812241", "body": "high quality residential VPN and its really simple to use. Nice!", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "ES" ], "provenance_urls": [ "https://itunes.apple.com/es/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10207751712", "platform_review_id": "10207751712", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2023-08-01T15:02:44Z", "title": "Apple App Store · Free app without free functionality", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Nik_mvp", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id672063923", "body": "Hi guys. Its forbidden by AppStore rules to block ALL functionality with Paywall. Please make smth about it or youll be kicked out of AppStore", "rating": 1, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10206640846", "platform_review_id": "10206640846", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2023-08-01T09:05:18Z", "title": "Apple App Store · Works like a charm", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Tadas Krivickas", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id416279793", "body": "Simple and it works. Select country, click connect, done.", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10190963919", "platform_review_id": "10190963919", "channel": "reviews", "source": "app-store:apple", "storefront": "GR", "ts": "2023-07-28T09:43:56Z", "title": "Apple App Store · Awesome update", "url": "https://apps.apple.com/gr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Kmantasa", "reviewer_profile_url": "https://itunes.apple.com/gr/reviews/id638313247", "body": "This new update is really cool. Monthly subscriptions is a nice feature.", "rating": 5, "app_version": "1.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GR" ], "provenance_urls": [ "https://itunes.apple.com/gr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10166099074", "platform_review_id": "10166099074", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2023-07-21T17:25:24Z", "title": "Apple App Store · Mysterium VPN on IOS lives up to expectations !", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Obsidian shard", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id691604398", "body": "An efficient version of the app with its clear and easy-to-use ergonomics, which is essential in order to be accessible to the greatest number of users, as well as a visual appearance with pleasant surroundings. The app reminds and reassures about data security, confidentiality, we really feel the reliability... Each of the users can position themselves according to their point of view and need to choose from the different subscriptions offered, flexibility is important An app where Mystérium keeps its promises in every way...", "rating": 5, "app_version": "1.2", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "ease-of-use", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10160252967", "platform_review_id": "10160252967", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2023-07-20T05:30:12Z", "title": "Apple App Store · Seriously the best VPN", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json", "author": "ftctrcdgtv", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1550798731", "body": "I’m waiting impatiently for the desktop version of 2.0 to come out, this already works flawlessly on iOS :)", "rating": 5, "app_version": "1.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=2/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10153072556", "platform_review_id": "10153072556", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2023-07-18T07:22:45Z", "title": "Apple App Store · Great", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Tadas Krivickas", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id416279793", "body": "Finally, an easy to use VPN app that works well with changing Netflix regions", "rating": 5, "app_version": "1.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10153071680", "platform_review_id": "10153071680", "channel": "reviews", "source": "app-store:apple", "storefront": "UA", "ts": "2023-07-18T07:22:21Z", "title": "Apple App Store · Great app!", "url": "https://apps.apple.com/ua/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Евгения Шмелькова", "reviewer_profile_url": "https://itunes.apple.com/ua/reviews/id1208560955", "body": "I love this VPN - very simple and intuitive. I’m using it every day!", "rating": 5, "app_version": "1.2", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "UA" ], "provenance_urls": [ "https://itunes.apple.com/ua/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10113828363", "platform_review_id": "10113828363", "channel": "reviews", "source": "app-store:apple", "storefront": "DE", "ts": "2023-07-07T14:05:44Z", "title": "Apple App Store · Misleading advertisement", "url": "https://apps.apple.com/de/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/de/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "_e_k_", "reviewer_profile_url": "https://itunes.apple.com/de/reviews/id168245412", "body": "Simply - there are not 135 countries available. It’s up to 80 countries and the one I need is not available ( on Mac, thus a different version, it’s available ). To get the list of available countries one must go through the setup assistant and make a subscription. Anyway, you can easily cancel the subscription within the Apple iCloud settings.", "rating": 2, "app_version": "1.2", "helpful_votes": 0, "helpful_vote_count": 1, "storefronts": [ "DE" ], "provenance_urls": [ "https://itunes.apple.com/de/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10051805303", "platform_review_id": "10051805303", "channel": "reviews", "source": "app-store:apple", "storefront": "GH", "ts": "2023-06-20T00:53:16Z", "title": "Apple App Store · Unable to Import my old wallet", "url": "https://apps.apple.com/gh/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gh/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "T0PD0N", "reviewer_profile_url": "https://itunes.apple.com/gh/reviews/id1485720469", "body": "Why can’t I import my old wallet onto the app Why do I have to sign up again whilst I already have a wallet", "rating": 1, "app_version": "1.1", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GH" ], "provenance_urls": [ "https://itunes.apple.com/gh/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10047902754", "platform_review_id": "10047902754", "channel": "reviews", "source": "app-store:apple", "storefront": "BR", "ts": "2023-06-18T20:39:07Z", "title": "Apple App Store · Good VPN", "url": "https://apps.apple.com/br/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Enzolog21", "reviewer_profile_url": "https://itunes.apple.com/br/reviews/id1396400458", "body": "Wonderfull app", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "BR" ], "provenance_urls": [ "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10044236653", "platform_review_id": "10044236653", "channel": "reviews", "source": "app-store:apple", "storefront": "GB", "ts": "2023-06-17T19:23:11Z", "title": "Apple App Store · best VPN for iOS and macOS", "url": "https://apps.apple.com/gb/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "MichaelBringloe", "reviewer_profile_url": "https://itunes.apple.com/gb/reviews/id264970328", "body": "super easy to use and gives the best protection and anonymity. dVPNs are a game changer and should replace all regular VPNs to make the internet a true anonymous experience.", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "GB" ], "provenance_urls": [ "https://itunes.apple.com/gb/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10040853858", "platform_review_id": "10040853858", "channel": "reviews", "source": "app-store:apple", "storefront": "FR", "ts": "2023-06-16T20:04:05Z", "title": "Apple App Store · Fantastic VPN Experience!", "url": "https://apps.apple.com/fr/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Tessa230710", "reviewer_profile_url": "https://itunes.apple.com/fr/reviews/id405083247", "body": "Mysterium VPN 2.0 on my iPhone has been absolutely amazing! It's secure, user-friendly, and performs flawlessly. With top-notch encryption and a sleek interface, my online activities are safe and private. The speed and reliability are exceptional, and customer support is top-notch. Highly recommend Mysterium VPN 2.0 for a fantastic VPN experience!", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "FR" ], "provenance_urls": [ "https://itunes.apple.com/fr/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "ease-of-use", "support", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10028343608", "platform_review_id": "10028343608", "channel": "reviews", "source": "app-store:apple", "storefront": "KG", "ts": "2023-06-13T05:52:46Z", "title": "Apple App Store · My favorite VPN", "url": "https://apps.apple.com/kg/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/kg/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "dshihovtsev", "reviewer_profile_url": "https://itunes.apple.com/kg/reviews/id536135909", "body": "It’s finally in AppStore. Good job team!", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "KG" ], "provenance_urls": [ "https://itunes.apple.com/kg/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10026881650", "platform_review_id": "10026881650", "channel": "reviews", "source": "app-store:apple", "storefront": "PL", "ts": "2023-06-12T18:35:04Z", "title": "Apple App Store · dVPN > VPN", "url": "https://apps.apple.com/pl/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/pl/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Mihciu", "reviewer_profile_url": "https://itunes.apple.com/pl/reviews/id114843136", "body": "This decentralized VPN works and allows me to change my IP. Reliable", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "PL" ], "provenance_urls": [ "https://itunes.apple.com/pl/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance", "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10019635037", "platform_review_id": "10019635037", "channel": "reviews", "source": "app-store:apple", "storefront": "BR", "ts": "2023-06-10T16:23:55Z", "title": "Apple App Store · Not from MysteriumVPN", "url": "https://apps.apple.com/br/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "jondebrito", "reviewer_profile_url": "https://itunes.apple.com/br/reviews/id1142355863", "body": "I think they are cloning the mysteriumvpn because in their website they don’t have the link to this app. Be careful", "rating": 1, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "BR" ], "provenance_urls": [ "https://itunes.apple.com/br/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:9990188976", "platform_review_id": "9990188976", "channel": "reviews", "source": "app-store:apple", "storefront": "LT", "ts": "2023-06-02T06:13:18Z", "title": "Apple App Store · ❤️", "url": "https://apps.apple.com/lt/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Guodoodle", "reviewer_profile_url": "https://itunes.apple.com/lt/reviews/id420533111", "body": "Love the design of app, VPN works smoothly and has good speed", "rating": 5, "app_version": "1.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "LT" ], "provenance_urls": [ "https://itunes.apple.com/lt/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:18:16Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:13795920977", "platform_review_id": "13795920977", "channel": "reviews", "source": "app-store:apple", "storefront": "RO", "ts": "2026-02-27T18:36:16Z", "title": "Apple App Store · Good vpn", "url": "https://apps.apple.com/ro/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ro/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Dominicanu", "reviewer_profile_url": "https://itunes.apple.com/ro/reviews/id1399764356", "body": "The vpn is good however the app is the issue, every time I try to open it it gets stuck on the loading screen", "rating": 3, "app_version": "2.4.0", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "RO" ], "provenance_urls": [ "https://itunes.apple.com/ro/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:10354480159", "platform_review_id": "10354480159", "channel": "reviews", "source": "app-store:apple", "storefront": "RO", "ts": "2023-09-10T15:46:15Z", "title": "Apple App Store · na", "url": "https://apps.apple.com/ro/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ro/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Razvan aka Nasu", "reviewer_profile_url": "https://itunes.apple.com/ro/reviews/id1439006275", "body": "great aplication", "rating": 5, "app_version": "1.4", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "RO" ], "provenance_urls": [ "https://itunes.apple.com/ro/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14450935091", "platform_review_id": "14450935091", "channel": "reviews", "source": "app-store:apple", "storefront": "US", "ts": "2026-08-20T13:55:20Z", "title": "Apple App Store · Good", "url": "https://apps.apple.com/us/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Jt257", "reviewer_profile_url": "https://itunes.apple.com/us/reviews/id1817131290", "body": "Very good vpn", "rating": 3, "app_version": "2.4.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "US" ], "provenance_urls": [ "https://itunes.apple.com/us/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-08-22T12:08:31Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14497320654", "platform_review_id": "14497320654", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2026-09-01T10:43:35Z", "title": "Apple App Store · Scam me", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Momentthrumojs", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1963744664", "body": "I cancel my subscription for about 3 months ago but the keep on deducting my money from my bank account. I chart there customer care and google to stop deducting my money but the still did same to me this month the are scammers and thief’s", "rating": 1, "app_version": "2.4.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-09-03T20:19:28Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [ "billing", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:app-store:apple:14521048331", "platform_review_id": "14521048331", "channel": "reviews", "source": "app-store:apple", "storefront": "NG", "ts": "2026-09-07T11:38:30Z", "title": "Apple App Store · IP address issues", "url": "https://apps.apple.com/ng/app/id6446624307?see-all=reviews", "provenance_url": "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json", "author": "Willow jaxy", "reviewer_profile_url": "https://itunes.apple.com/ng/reviews/id1440757888", "body": "I have been have problem with refreshing IP addresses especially for London, no matter how much I tried to get London it doesnt work . Instead it will change to Ukraine . Do something about this.", "rating": 3, "app_version": "2.4.8", "helpful_votes": 0, "helpful_vote_count": 0, "storefronts": [ "NG" ], "provenance_urls": [ "https://itunes.apple.com/ng/rss/customerreviews/page=1/id=6446624307/sortby=mostrecent/json" ], "captured_at": "2026-09-09T04:25:55Z", "ts_known": true, "source_label": "Apple App Store", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a82e2e11a8ab12ec81c04b4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-08-17T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Very bad support account got hacked and…", "url": "https://www.trustpilot.com/reviews/6a82e2e11a8ab12ec81c04b4", "author": "stephen surtees", "body": "Very bad support account got hacked and they said suspended for life", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 11, "reviewer_id": "5a60c6690000ff000b02b599", "reviewer_profile_url": "https://www.trustpilot.com/users/5a60c6690000ff000b02b599", "review_published_at": "2026-08-17T00:00:00Z", "reviewer_country": "GB", "platform_review_id": "6a82e2e11a8ab12ec81c04b4", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a81bf1a5348edc73f897546", "platform_review_id": "6a81bf1a5348edc73f897546", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-08-16T00:00:00Z", "experience_date": "2026-08-16T00:00:00Z", "title": "Trustpilot · MysteriumVPN · They won't let you cancel the subscription. Be warned.", "url": "https://www.trustpilot.com/reviews/6a81bf1a5348edc73f897546", "author": "Matt F", "body": "I signed up for a two year subscription, and most of the IPs are unusable. Either blocked for being VPN endpoints, or unbearably slow. There is no checking on the users they allow to offer their connection to the service on. I'm sick of getting 1 megabit. So I tell them I want to cancel and don't renew it. They send back a huge reply asking to detail why, what went wrong, what I liked and didn't like, why i want to cancel, what problems I had. I tell them im not going to answer all that just cancel it. They don't. I tell them again, in writing, do NOT auto-renew the service ... again, a list of 20 question they want answering before they'll cancel it. I again say im not jumping through all these hoops, they can't continue to charge me and auto-renew when i've told them twice in writing that I want to cancel ...... they've not stopped the auto-renewal. I've now reported them to my local business standards group, and the US better business group. DO NOT DEAL WITH THEM, THEY WONT LET YOU CANCEL.", "rating": 1, "reviewer_country": "GB", "reviewer_public_review_count": 57, "reviewer_profile_url": "https://www.trustpilot.com/users/62e19d15064a370012492a4c", "reviewer_id": "62e19d15064a370012492a4c", "review_published_at": "2026-08-16T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "performance", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a7f21d9e3fd9fc64b7160a5", "platform_review_id": "6a7f21d9e3fd9fc64b7160a5", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-08-14T00:00:00Z", "experience_date": "2026-08-14T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Terrible Support, Now I’m Worried About Getting My Refund", "url": "https://www.trustpilot.com/reviews/6a7f21d9e3fd9fc64b7160a5", "author": "Essa Mamdani", "body": "Very disappointing experience with MysteriumVPN. I contacted their live chat support and have been waiting for more than 12 hours. My message appears to have been seen, but I still haven't received a response. I also contacted their support by email regarding the same issue, and more than 12 hours later, there is still no reply there either. At this point, I want to cancel the service and get a refund. The most frustrating part is: if support doesn't even respond, how is a customer supposed to request or receive a refund? I shouldn't have to chase a company across multiple support channels just to get a basic response, especially when money and a refund are involved. I have now formally requested my refund and I'm documenting the date and time of my request. I will update this review if MysteriumVPN responds and resolves the issue. For now, based on my experience, 1 star for extremely poor customer support.", "rating": 1, "reviewer_country": "PK", "reviewer_public_review_count": 4, "reviewer_profile_url": "https://www.trustpilot.com/users/642bcb244afec200129d510a", "reviewer_id": "642bcb244afec200129d510a", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a7b7407cef92c5a1ffa9fda", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-07-10T00:00:00Z", "title": "Trustpilot · MysteriumVPN · very good vpn", "url": "https://www.trustpilot.com/reviews/6a7b7407cef92c5a1ffa9fda", "author": "Ahmed", "body": "very good vpn app and the most of he good of this vpn is resdintal ips and have toom any ips pool and good reputation ip", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a7b73ca191026f25836eab5", "reviewer_profile_url": "https://www.trustpilot.com/users/6a7b73ca191026f25836eab5", "review_published_at": "2026-08-11T00:00:00Z", "reviewer_country": "EG", "platform_review_id": "6a7b7407cef92c5a1ffa9fda", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a743405abb275324bb8defd", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-08-06T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Best and cheapest pay to go VPN I've…", "url": "https://www.trustpilot.com/reviews/6a743405abb275324bb8defd", "author": "Regie Lumanglas", "body": "Best and cheapest pay to go VPN I've ever used so far. Great Job.", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a7433f87b0502945bca90fa", "reviewer_profile_url": "https://www.trustpilot.com/users/6a7433f87b0502945bca90fa", "review_published_at": "2026-08-06T00:00:00Z", "reviewer_country": "AE", "platform_review_id": "6a743405abb275324bb8defd", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a7352e151db09504288a8aa", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-08-05T00:00:00Z", "title": "Trustpilot · MysteriumVPN · One of the best out there", "url": "https://www.trustpilot.com/reviews/6a7352e151db09504288a8aa", "author": "Bee", "body": "One of the best out there! I have tested many; this does the job well. Seems like it's made by good people with the right intentions.", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a73526305649839b4604e32", "reviewer_profile_url": "https://www.trustpilot.com/users/6a73526305649839b4604e32", "review_published_at": "2026-08-05T00:00:00Z", "reviewer_country": "US", "platform_review_id": "6a7352e151db09504288a8aa", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a72f97e1cd5f0dca20ba081", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-08-05T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I recommend this VPN", "url": "https://www.trustpilot.com/reviews/6a72f97e1cd5f0dca20ba081", "author": "Wiktoruxz", "body": "I recommend this VPN; I bought it and am really happy using it. It’s the best VPN I’ve ever used there’s nothing better and I recommend it to everyone.", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a72f952c7f733f82b7dd9c2", "reviewer_profile_url": "https://www.trustpilot.com/users/6a72f952c7f733f82b7dd9c2", "review_published_at": "2026-08-05T00:00:00Z", "reviewer_country": "PL", "platform_review_id": "6a72f97e1cd5f0dca20ba081", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a706257781f6f2478f2d815", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-08-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · The response team was swift and fast", "url": "https://www.trustpilot.com/reviews/6a706257781f6f2478f2d815", "author": "Kate", "body": "The response team was swift and fast. Nice job guys. I would definitely recommend mysterium vpn anyday, anytime", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a70622c05649870e55c00cf", "reviewer_profile_url": "https://www.trustpilot.com/users/6a70622c05649870e55c00cf", "review_published_at": "2026-08-03T00:00:00Z", "reviewer_country": "NG", "platform_review_id": "6a706257781f6f2478f2d815", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a6d05f5c79ac96cbf943cdc", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-07-30T00:00:00Z", "title": "Trustpilot · MysteriumVPN · residential IP feature solves a huge…", "url": "https://www.trustpilot.com/reviews/6a6d05f5c79ac96cbf943cdc", "author": "abulrhman bazrto", "body": "residential IP feature solves a huge problem, where most of other VPN providers have only datacenter IPs which is exposable for firewall and eventually your request will be blocked. I recommend this VPN for the people who wants to have residential IPs", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a6d05f1c7f73303577775d2", "reviewer_profile_url": "https://www.trustpilot.com/users/6a6d05f1c7f73303577775d2", "review_published_at": "2026-07-31T00:00:00Z", "reviewer_country": "DE", "platform_review_id": "6a6d05f5c79ac96cbf943cdc", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a69b11ac9be7c5016956e62", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-07-29T00:00:00Z", "title": "Trustpilot · MysteriumVPN · MysteriumVPN works flawless", "url": "https://www.trustpilot.com/reviews/6a69b11ac9be7c5016956e62", "author": "Mike", "body": "MysteriumVPN works flawless. Never had any issues at all. They have great customer service as well", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a69b1047b418cf5fb928300", "reviewer_profile_url": "https://www.trustpilot.com/users/6a69b1047b418cf5fb928300", "review_published_at": "2026-07-29T00:00:00Z", "reviewer_country": "US", "platform_review_id": "6a69b11ac9be7c5016956e62", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a5899fd25ba62d08c9a0609", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-16T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Mysterium vpn offer top tier vpn…", "url": "https://www.trustpilot.com/reviews/6a5899fd25ba62d08c9a0609", "author": "Muhammad Abubakar", "body": "Mysterium vpn offer top tier vpn service, I personally didn’t encounter any issue using their services.", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a5899dfff3db27911b4b1f2", "reviewer_profile_url": "https://www.trustpilot.com/users/6a5899dfff3db27911b4b1f2", "review_published_at": "2026-07-16T00:00:00Z", "reviewer_country": "NG", "platform_review_id": "6a5899fd25ba62d08c9a0609", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a55dd5fa83df84d81cd1ee6", "platform_review_id": "6a55dd5fa83df84d81cd1ee6", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-07-14T00:00:00Z", "experience_date": "2026-07-14T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Excellent VPN service with great", "url": "https://www.trustpilot.com/reviews/6a55dd5fa83df84d81cd1ee6", "author": "Mihaly Matyas Bajka", "body": "Excellent VPN service with great customer support. I used MysteriumVPN for several months and had a very positive experience. The connection was stable, fast, and I didn't encounter any technical issues during my subscription. I recently cancelled my subscription simply because I don't need a VPN at the moment, not because of the service itself. The support team responded very quickly and disabled my auto-renewal without any hassle. I highly recommend MysteriumVPN, and I'm sure I'll be back in the future when I need a VPN again.", "rating": 5, "reviewer_country": "HU", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a55dd53ff3db250f7b0fc41", "reviewer_id": "6a55dd53ff3db250f7b0fc41", "review_published_at": "2026-07-14T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a549709dbd73b70caba44e7", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-07-13T00:00:00Z", "title": "Trustpilot · MysteriumVPN · amazing experience", "url": "https://www.trustpilot.com/reviews/6a549709dbd73b70caba44e7", "author": "Ne Taip", "body": "amazing experience, flawless services", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a54970324460e8dbe30f365", "reviewer_profile_url": "https://www.trustpilot.com/users/6a54970324460e8dbe30f365", "review_published_at": "2026-07-13T00:00:00Z", "reviewer_country": "LT", "platform_review_id": "6a549709dbd73b70caba44e7", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a50d5522015d61391efbae2", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-07-09T00:00:00Z", "title": "Trustpilot · MysteriumVPN · They dont do refunds even tho it says…", "url": "https://www.trustpilot.com/reviews/6a50d5522015d61391efbae2", "author": "Sean Tengnagel", "body": "They dont do refunds even tho it says they do", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a50d54915b72eaf77fb2e1f", "reviewer_profile_url": "https://www.trustpilot.com/users/6a50d54915b72eaf77fb2e1f", "review_published_at": "2026-07-10T00:00:00Z", "reviewer_country": "DK", "platform_review_id": "6a50d5522015d61391efbae2", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a462472a710ba1a2c672588", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-05T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Everything is great but i cant see my…", "url": "https://www.trustpilot.com/reviews/6a462472a710ba1a2c672588", "author": "Ahmad Mamdouh", "body": "Everything is great but i cant see my devices so thats why i cant give u 5 star but vpn is so good and easy to use and fast response from support team really great but i cant control my vpn rn and i feel so bad about it", "rating": 4, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a462435b90f9d50e9177c81", "reviewer_profile_url": "https://www.trustpilot.com/users/6a462435b90f9d50e9177c81", "review_published_at": "2026-07-02T00:00:00Z", "reviewer_country": "EG", "platform_review_id": "6a462472a710ba1a2c672588", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "ease-of-use", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a44de996ef4fcdd015ec44d", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-01-24T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I've been using them for more than a…", "url": "https://www.trustpilot.com/reviews/6a44de996ef4fcdd015ec44d", "author": "James", "body": "I've been using them for more than a year now. I gave 5star because they have home residential IPs too, in case you don't want the regular VPN with a datacenter. It's cost effective for me to getting a proxy.", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "67feae618f81861da710ed1c", "reviewer_profile_url": "https://www.trustpilot.com/users/67feae618f81861da710ed1c", "review_published_at": "2026-07-01T00:00:00Z", "reviewer_country": "NG", "platform_review_id": "6a44de996ef4fcdd015ec44d", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "value" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a425f6e5bd515fdee423d1b", "platform_review_id": "6a425f6e5bd515fdee423d1b", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-28T00:00:00Z", "experience_date": "2026-06-28T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I would not use them", "url": "https://www.trustpilot.com/reviews/6a425f6e5bd515fdee423d1b", "author": "emma wells", "body": "I would not use them. I signed up for a subscription while in Europe in January 2026 and requested to cancel in February. I was still getting charged as of June and had to get my credit card company to reject the charge. Even after emailing them multiple times I still receive bills as of late June, which they claimed I never told them why I wanted to cancel when I requested the cancellation multiple times. Can’t trust them. It will cost you more time with your credit card company and new cards than they are worth.", "rating": 1, "reviewer_country": "US", "reviewer_public_review_count": 2, "reviewer_profile_url": "https://www.trustpilot.com/users/5d84b8bb39cf14f2006e8371", "reviewer_id": "5d84b8bb39cf14f2006e8371", "review_published_at": "2026-06-29T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a394e393e3beeb786ddd1bc", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-22T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Horrible cancelling process you have to…", "url": "https://www.trustpilot.com/reviews/6a394e393e3beeb786ddd1bc", "author": "Monroe Tapes", "body": "Horrible cancelling process you have to chat with a customer service chatbot for 1 hour + because they reply so slow", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "65c4fbd25329cd0012c484f3", "reviewer_profile_url": "https://www.trustpilot.com/users/65c4fbd25329cd0012c484f3", "review_published_at": "2026-06-22T00:00:00Z", "reviewer_country": "GB", "platform_review_id": "6a394e393e3beeb786ddd1bc", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "performance", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a3903bf60a5b1b36bdcb23f", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-22T00:00:00Z", "title": "Trustpilot · MysteriumVPN · The only negative points I see are with…", "url": "https://www.trustpilot.com/reviews/6a3903bf60a5b1b36bdcb23f", "author": "Cruttel Ultimate", "body": "The only negative points I see are with the subscription; it charged me but didn't renew the plan, and I had to pay again. I requested a refund, which I received, so that resolved the issue. However, I'm only giving it 4 stars for that reason, but the VPN itself deserves 5", "rating": 4, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a3903b89192b7b1a5855515", "reviewer_profile_url": "https://www.trustpilot.com/users/6a3903b89192b7b1a5855515", "review_published_at": "2026-06-22T00:00:00Z", "reviewer_country": "ES", "platform_review_id": "6a3903bf60a5b1b36bdcb23f", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a34faf9be56f8fdd3fa8496", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-19T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Great help by my boy Dejivius", "url": "https://www.trustpilot.com/reviews/6a34faf9be56f8fdd3fa8496", "author": "Ge", "body": "", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6a34fadda71de0b6d69209e2", "reviewer_profile_url": "https://www.trustpilot.com/users/6a34fadda71de0b6d69209e2", "review_published_at": "2026-06-19T00:00:00Z", "reviewer_country": "US", "platform_review_id": "6a34faf9be56f8fdd3fa8496", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6a5ae640fa1be35658dc2840", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2026-07-18T00:00:00Z", "title": "Trustpilot · Mysterium Network · Those scammers banned my account with…", "url": "https://www.trustpilot.com/reviews/6a5ae640fa1be35658dc2840", "author": "Freebitcoin", "body": "Those scammers banned my account with error code 7042; it only gets unlocked after 30 days. Stay away from Mysterium.", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 5, "reviewer_id": "672cdb42ada6b6e48ba8b9c2", "reviewer_profile_url": "https://www.trustpilot.com/users/672cdb42ada6b6e48ba8b9c2", "review_published_at": "2026-07-19T00:00:00Z", "reviewer_country": "VN", "platform_review_id": "6a5ae640fa1be35658dc2840", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:69df30bac77bdb4c393d341d", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2026-04-03T00:00:00Z", "title": "Trustpilot · Mysterium Network · This company is a scam", "url": "https://www.trustpilot.com/reviews/69df30bac77bdb4c393d341d", "author": "Rob", "body": "This company is a scam. They issue a “7042” error and suspend your access without explanation or any recourse. Regular use will cause the suspension. Proceed with caution.", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "69df30a19472ec4926abcaf4", "reviewer_profile_url": "https://www.trustpilot.com/users/69df30a19472ec4926abcaf4", "review_published_at": "2026-04-15T00:00:00Z", "reviewer_country": "US", "platform_review_id": "69df30bac77bdb4c393d341d", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:69c40651b518541691c0c7f4", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2026-03-25T00:00:00Z", "title": "Trustpilot · Mysterium Network · i paid twice for add MYS on my balance…", "url": "https://www.trustpilot.com/reviews/69c40651b518541691c0c7f4", "author": "inter", "body": "i paid twice for add MYS on my balance and balance not updated,they not give me even refound even not add credits on my account,support says we not monitor that part", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 14, "reviewer_id": "6710fd04e3fccf8b61e4c1fb", "reviewer_profile_url": "https://www.trustpilot.com/users/6710fd04e3fccf8b61e4c1fb", "review_published_at": "2026-03-25T00:00:00Z", "reviewer_country": "AL", "platform_review_id": "69c40651b518541691c0c7f4", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6934fb17c5128afaed017123", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-12-01T00:00:00Z", "title": "Trustpilot · Mysterium Network · Cannot cancel subscription", "url": "https://www.trustpilot.com/reviews/6934fb17c5128afaed017123", "author": "Tomas Zubiri", "body": "Cannot cancel subscription. Will have to ask for a new credit card and cancel this one.", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 6, "reviewer_id": "6934fae8d7ccaadf5f611234", "reviewer_profile_url": "https://www.trustpilot.com/users/6934fae8d7ccaadf5f611234", "review_published_at": "2025-12-07T00:00:00Z", "reviewer_country": "AR", "platform_review_id": "6934fb17c5128afaed017123", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:68ef6d20422304f57dca0c89", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-10-15T00:00:00Z", "title": "Trustpilot · Mysterium Network · 7040 Error, BS fair usage policy", "url": "https://www.trustpilot.com/reviews/68ef6d20422304f57dca0c89", "author": "Mixarar", "body": "After using the VPN for half a month, started running in to the 7040 error, after contacting support two times, the refused to help saying how it is my fault for not following their policy, which I suppose prohibits you from using the VPN on anything beside basic websites(no YouTube no Netflix nothing) as the only thing that I have used it for was YouTube, Spotify, and discord calls.", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "63134b047ddda50012bca83f", "reviewer_profile_url": "https://www.trustpilot.com/users/63134b047ddda50012bca83f", "review_published_at": "2025-10-15T00:00:00Z", "reviewer_country": "FR", "platform_review_id": "68ef6d20422304f57dca0c89", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:68d2cf90b36daec528796bbf", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-09-23T00:00:00Z", "title": "Trustpilot · Mysterium Network · nodes is not working properly...", "url": "https://www.trustpilot.com/reviews/68d2cf90b36daec528796bbf", "author": "Bevis “BevisPod” Pod", "body": "nodes is not working properly... you cannot earn even 5 mysts", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "68d2cf878a838c0f5a76c5a1", "reviewer_profile_url": "https://www.trustpilot.com/users/68d2cf878a838c0f5a76c5a1", "review_published_at": "2025-09-23T00:00:00Z", "reviewer_country": "NL", "platform_review_id": "68d2cf90b36daec528796bbf", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:67e420e7b49a2ac2707a1009", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-03-26T00:00:00Z", "title": "Trustpilot · Mysterium Network · you cannot cancel your subscription on…", "url": "https://www.trustpilot.com/reviews/67e420e7b49a2ac2707a1009", "author": "Gena Marcos", "body": "you cannot cancel your subscription on their website and must email them to get it canceled but must wait 24 hours mabye even longer. their whole site is built like a scam site and a money grab and their support is horrible", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67e420e205c902538051dfae", "reviewer_profile_url": "https://www.trustpilot.com/users/67e420e205c902538051dfae", "review_published_at": "2025-03-26T00:00:00Z", "reviewer_country": "CA", "platform_review_id": "67e420e7b49a2ac2707a1009", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67d9332314979309718724e9", "platform_review_id": "67d9332314979309718724e9", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-03-18T00:00:00Z", "experience_date": "2025-03-18T00:00:00Z", "title": "Trustpilot · Mysterium Network · Mysterium VPN is a huge disappointment", "url": "https://www.trustpilot.com/reviews/67d9332314979309718724e9", "author": "Marco S.", "body": "Mysterium VPN is a huge disappointment. The app barely works—whether it’s the Chrome extension, desktop version, or any device, expect poor performance and unreliable connections. Worse, their customer support is virtually nonexistent. I reached out multiple times about issues and a refund, only to get delayed, unhelpful replies after days of waiting, if at all. Their tone was dismissive and offered no real solutions. I requested a refund within a reasonable time, but they ignored me until I filed a claim with my card provider. By day 8, they denied it, citing their strict 7-day policy—without even an email to explain. Instead, they deactivated my account, only reactivating it after I chased them for nearly a week. No accountability, just excuses. This service is unreliable, and their support feels like a sham. Avoid Mysterium VPN unless you want frustration and wasted money.", "rating": 1, "reviewer_country": "IT", "reviewer_public_review_count": 3, "reviewer_profile_url": "https://www.trustpilot.com/users/670f7f9ef6bf3810362c39d2", "reviewer_id": "670f7f9ef6bf3810362c39d2", "review_published_at": "2025-03-18T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:67c99ff02b7b32369ecd67b0", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-03-06T00:00:00Z", "title": "Trustpilot · Mysterium Network · I was having horrible issues with…", "url": "https://www.trustpilot.com/reviews/67c99ff02b7b32369ecd67b0", "author": "Superboy_OnThePC", "body": "I was having horrible issues with disconnected or even not even connecting to their app. They also are firm that I violated their \"fair usage policy\" which is the dumbest thing I've heard. I checked over their policy and it does not say anything against streaming Netflix with them. The main issue is the connection did not work for more then 1 day and then it was slow. I have made a dispute with my bank against them as they seem to be determined to not explain further. Scammers.", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67c99fea79aa5074dc4798b8", "reviewer_profile_url": "https://www.trustpilot.com/users/67c99fea79aa5074dc4798b8", "review_published_at": "2025-03-06T00:00:00Z", "reviewer_country": "GB", "platform_review_id": "67c99ff02b7b32369ecd67b0", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection", "performance", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:67c952ee8f22b05558197c8d", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-03-06T00:00:00Z", "title": "Trustpilot · Mysterium Network · They outright refuse to give me a…", "url": "https://www.trustpilot.com/reviews/67c952ee8f22b05558197c8d", "author": "Clayton Bigsby", "body": "They outright refuse to give me a refund because I refused to explain how their service failed my application. Wake up!", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 8, "reviewer_id": "67943cf3d4dc7f04f76a9b27", "reviewer_profile_url": "https://www.trustpilot.com/users/67943cf3d4dc7f04f76a9b27", "review_published_at": "2025-03-06T00:00:00Z", "reviewer_country": "US", "platform_review_id": "67c952ee8f22b05558197c8d", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6793e1ac6ccf351bf94d3682", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2025-01-23T00:00:00Z", "title": "Trustpilot · Mysterium Network · They are scammers", "url": "https://www.trustpilot.com/reviews/6793e1ac6ccf351bf94d3682", "author": "Hamza Siddiq", "body": "They are scammers. It's written on the website that you can get your money back if you are not satisfied. I tried it, but all their IPs are terrible and have a fraud score of 80+. I tried it one day and am now trying to contact support but I think the support team does not exist. Please do not buy it ever.", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "6793e1a49949f65eb7b85723", "reviewer_profile_url": "https://www.trustpilot.com/users/6793e1a49949f65eb7b85723", "review_published_at": "2025-01-24T00:00:00Z", "reviewer_country": "NO", "platform_review_id": "6793e1ac6ccf351bf94d3682", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "support", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:66c62303b5b558308ad39286", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2024-08-21T00:00:00Z", "title": "Trustpilot · Mysterium Network · i never write a notice but this vpn is so bad", "url": "https://www.trustpilot.com/reviews/66c62303b5b558308ad39286", "author": "StealIXV", "body": "i never write a notice but this vpn is so bad slow ip very very very slow ip and the application is buggy nice work dev", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66c622ec7ceb89a88121ee0a", "reviewer_profile_url": "https://www.trustpilot.com/users/66c622ec7ceb89a88121ee0a", "review_published_at": "2024-08-21T00:00:00Z", "reviewer_country": "FR", "platform_review_id": "66c62303b5b558308ad39286", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "performance", "ip-quality" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:66585f18c65efa958b7bdaf1", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2024-05-01T00:00:00Z", "title": "Trustpilot · Mysterium Network · very good app", "url": "https://www.trustpilot.com/reviews/66585f18c65efa958b7bdaf1", "author": "Pedro Kielma", "body": "very good app. I run node since very log time and got some myst. too the mooon!", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "6639f0b5c6ef9c001288f8cb", "reviewer_profile_url": "https://www.trustpilot.com/users/6639f0b5c6ef9c001288f8cb", "review_published_at": "2024-05-30T00:00:00Z", "reviewer_country": "PT", "platform_review_id": "66585f18c65efa958b7bdaf1", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:664949e0c801142b4c81079e", "platform_review_id": "664949e0c801142b4c81079e", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2024-05-19T00:00:00Z", "experience_date": "2024-05-19T00:00:00Z", "title": "Trustpilot · Mysterium Network · Terrible Windows App and Service", "url": "https://www.trustpilot.com/reviews/664949e0c801142b4c81079e", "author": "Izuna", "body": "Firstly, it is impossible to connect using the Windows application. As soon as you try to connect, it takes forever and results in error code 1112. I have tried reinstalling, fixing network adapters and so on, but nothing works and there is no help available. To at least try the service, I got the Android app and after checking several IPs via ipinfo.io, it became clear that this was false advertising. So-called \"residential\" IPs are advertised, but almost none of the providers are known to offer residential services in Germany. In reality, you get easy to catch ISP IPs that will not bypass a good AntiVPN. The connection is also fairly slow compared to usual VPNs. I cannot recommend this VPN at all, any proxy will do better. I hope to try and get a refund as this is not what you would expect from the claims.", "rating": 1, "reviewer_country": "DE", "reviewer_public_review_count": 3, "reviewer_profile_url": "https://www.trustpilot.com/users/610fcb40bf368400125d6563", "reviewer_id": "610fcb40bf368400125d6563", "review_published_at": "2024-05-19T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "billing", "connection", "performance", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:662b4463ef153b2781f17791", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2024-04-26T00:00:00Z", "title": "Trustpilot · Mysterium Network · Despite few review saying support has…", "url": "https://www.trustpilot.com/reviews/662b4463ef153b2781f17791", "author": "voxvici", "body": "network is good, ip quality is good, but soon you will run into 7040 error and not be able to connect due to using too much bandwidth and you will realize you barely used up any bandwidth and become afraid of getting blocked if you use it lightly, go for it? but not sure how you can tell you are using it lightly because they won't tell you how much bandwidth you have", "rating": 2, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "662b444d47e43d0012d33c2b", "reviewer_profile_url": "https://www.trustpilot.com/users/662b444d47e43d0012d33c2b", "review_published_at": "2024-04-26T00:00:00Z", "reviewer_country": "SG", "platform_review_id": "662b4463ef153b2781f17791", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection", "support", "ip-quality", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:65bff89349ed8f670492c612", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2024-02-04T00:00:00Z", "title": "Trustpilot · Mysterium Network · I'm new to this platform so I'm testing…", "url": "https://www.trustpilot.com/reviews/65bff89349ed8f670492c612", "author": "Божидар Граховски", "body": "I'm new to this platform so I'm testing will see . If it's legit I will update my rating", "rating": 2, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 16, "reviewer_id": "633fcd1d702ffa0013e067be", "reviewer_profile_url": "https://www.trustpilot.com/users/633fcd1d702ffa0013e067be", "review_published_at": "2024-02-04T00:00:00Z", "reviewer_country": "BG", "platform_review_id": "65bff89349ed8f670492c612", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6573f2c3b1562328d77f8a81", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-12-09T00:00:00Z", "title": "Trustpilot · Mysterium Network · This VPN is very frustrating", "url": "https://www.trustpilot.com/reviews/6573f2c3b1562328d77f8a81", "author": "Mallampati Malleswari", "body": "This VPN is very frustrating Connected after 5 minutes Automatically Disconnect very irritated this service customer support not responding please avoid this VPN Try another VPN", "rating": 1, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6573f2251612b40012222979", "reviewer_profile_url": "https://www.trustpilot.com/users/6573f2251612b40012222979", "review_published_at": "2023-12-09T00:00:00Z", "reviewer_country": "IN", "platform_review_id": "6573f2c3b1562328d77f8a81", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:6543a649799796d6d8e8974f", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-11-02T00:00:00Z", "title": "Trustpilot · Mysterium Network · Top-Notch VPN: Affordable, Secure, and High Data Limits", "url": "https://www.trustpilot.com/reviews/6543a649799796d6d8e8974f", "author": "Swift Gyn", "body": "Exceptional VPN! Fast connections, strong security, and user-friendly interface. No complaints so far. Protects my online privacy effectively. I also love the affordable monthly rate and the ability to download large amounts of data without any issues. Highly recommend this VPN for online security and value!", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6543a5731d72f20012229d8a", "reviewer_profile_url": "https://www.trustpilot.com/users/6543a5731d72f20012229d8a", "review_published_at": "2023-11-02T00:00:00Z", "reviewer_country": "NG", "platform_review_id": "6543a649799796d6d8e8974f", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "performance", "value", "ease-of-use", "privacy" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:653b6c7c4a37f7881f541306", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-10-26T00:00:00Z", "title": "Trustpilot · Mysterium Network · MYSTERIUM VPN", "url": "https://www.trustpilot.com/reviews/653b6c7c4a37f7881f541306", "author": "Анастасия Емец", "body": "What can I say regarding this VPN usage? That's secure and safe: you can get access to your favorite content and be sure that there will be no interruptions.😁 Besides you can download as many GBs as you like. A great thing is that you have a trial period but even after that the cost is very low $4.99 per month if you apply it for a year. So just try it and you make sure!", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "653b6c6e4ed50500119060d2", "reviewer_profile_url": "https://www.trustpilot.com/users/653b6c6e4ed50500119060d2", "review_published_at": "2023-10-27T00:00:00Z", "reviewer_country": "PL", "platform_review_id": "653b6c7c4a37f7881f541306", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "value", "privacy" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:653928e5d084faee21b76e36", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-10-10T00:00:00Z", "title": "Trustpilot · Mysterium Network · Privacy Respecting VPN", "url": "https://www.trustpilot.com/reviews/653928e5d084faee21b76e36", "author": "Jumper", "body": "Mysterium VPN has crypto payments and that to me is the best feature. It has all the features of an excellent vpn but the payments still stand out. I have been using it for quite some time now and will continue to as long as they keep user privacy at the top of their priority list.", "rating": 5, "captured_at": "2026-08-20T10:26:19Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "653928c4afcefb001120fa8a", "reviewer_profile_url": "https://www.trustpilot.com/users/653928c4afcefb001120fa8a", "review_published_at": "2023-10-25T00:00:00Z", "reviewer_country": "IN", "platform_review_id": "653928e5d084faee21b76e36", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a34e28459eba9d7f698a056", "platform_review_id": "6a34e28459eba9d7f698a056", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-19T00:00:00Z", "experience_date": "2026-06-19T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I actually bought a VPN from mysterium…", "url": "https://www.trustpilot.com/reviews/6a34e28459eba9d7f698a056", "author": "Kelechi Nnamdi", "body": "I actually bought a VPN from mysterium VPN and it happens that it worked perfectly well on my phone but not on my PC then I reach out to them for refund within the next 24 hours there replied and processed it Nice one.", "rating": 4, "reviewer_country": "NG", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a34e2528c034d62d2c009ab", "reviewer_id": "6a34e2528c034d62d2c009ab", "review_published_at": "2026-06-19T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a301ec71aaac7dacee0de69", "platform_review_id": "6a301ec71aaac7dacee0de69", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-15T00:00:00Z", "experience_date": "2026-06-15T00:00:00Z", "title": "Trustpilot · MysteriumVPN · all good", "url": "https://www.trustpilot.com/reviews/6a301ec71aaac7dacee0de69", "author": "Bard", "body": "all good, great support, fast refund", "rating": 5, "reviewer_country": "PL", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a301c018c034d8b9aba33d4", "reviewer_id": "6a301c018c034d8b9aba33d4", "review_published_at": "2026-06-15T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a2d23dc1d08c707bf343e11", "platform_review_id": "6a2d23dc1d08c707bf343e11", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-10T00:00:00Z", "experience_date": "2026-06-10T00:00:00Z", "title": "Trustpilot · MysteriumVPN · SCAM ALERT: Unauthorized Charges After Cancellation & Absolute Gaslighting by Support (Davilijus)", "url": "https://www.trustpilot.com/reviews/6a2d23dc1d08c707bf343e11", "author": "Dulta", "body": "Avoid MysteriumVPN at all costs! This company engages in deceptive billing practices, ignores explicit customer cancellation orders, and employs support agents who actively lie and gaslit customers. Here are the facts of how they stole my money via third-party penalty fees: 1. THE LIE (May 12): I explicitly requested the cancellation of ALL auto-renewals for any account linked to my Visa card Support agent \"Davilijus\" confirmed to me multiple times in writing that auto-renewal was successfully disabled for all 5 associated accounts. 2. THE FRAUD (June 12): Despite their written guarantee, Mysterium Network bypassed the cancellation. On June 12 at 16:54, their automated system hit my card with an unauthorized charge attempt of $13.49 Because of this illegal ping, my bank penalized me with a consecutive $0.50 decline fee. 3. THE STONEWALLING & GHOSTING: When I confronted support with the clear Transaction ID, Agent Davilijus engaged in absolute malpractice. He claimed \"everything was done correctly,\" refused to investigate the gateway logs using the Transaction ID, and absurdly demanded that I provide the internal merchant account email—something that is technically impossible to extract from a raw bank statement. When I demanded escalation to a supervisor, he refused and closed the ticket, ghosting a valid financial grievance. This company lacks basic billing integrity and data security compliance. If you value your financial data and peace of mind, DO NOT give them your card details. They will keep pinging your card even after you cancel, and their support team will cover up the errors instead of fixing them. Absolute technical incompetence and terrible customer service. Avoid!", "rating": 1, "reviewer_country": "EG", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a2d1c2aa71de0834e893a34", "reviewer_id": "6a2d1c2aa71de0834e893a34", "review_published_at": "2026-06-13T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a27d32e33066d76a87f15c5", "platform_review_id": "6a27d32e33066d76a87f15c5", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-09T00:00:00Z", "experience_date": "2026-06-09T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I'm giving it one star because I can't…", "url": "https://www.trustpilot.com/reviews/6a27d32e33066d76a87f15c5", "author": "Misheel Batbold", "body": "I'm giving it one star because I can't give it less. I purchased this VPN, and after 10 days I didn't even have to throw away my entire month's subscription because their system detected something I never did. I ABSOLUTELY DO NOT RECOMMEND BUYING THIS VPN. The support is absolutely unprofessional. If you buy this VPN, you're wasting your money and then you won't even have it anymore. CONGRATULATIONS.", "rating": 1, "reviewer_country": "IT", "reviewer_public_review_count": 5, "reviewer_profile_url": "https://www.trustpilot.com/users/5caee03a1cbaac1afa0622bd", "reviewer_id": "5caee03a1cbaac1afa0622bd", "review_published_at": "2026-06-09T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a227496cd75de8f85ab4469", "platform_review_id": "6a227496cd75de8f85ab4469", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-05T00:00:00Z", "experience_date": "2026-06-05T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Change of profile mail", "url": "https://www.trustpilot.com/reviews/6a227496cd75de8f85ab4469", "author": "Doc RIO", "body": "The mail on my profile was changed to a nee one I request in a very short period of time, I feared I would loose a year subscription but support said we got yah", "rating": 5, "reviewer_country": "NG", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a2274844a5f81727983ccfa", "reviewer_id": "6a2274844a5f81727983ccfa", "review_published_at": "2026-06-05T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a208d6e105448ee4d255625", "platform_review_id": "6a208d6e105448ee4d255625", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-03T00:00:00Z", "experience_date": "2026-06-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Shameful", "url": "https://www.trustpilot.com/reviews/6a208d6e105448ee4d255625", "author": "Federico Carducci", "body": "I give one star only because it’s not possible to give zero. They deducted money from my account via PayPal without me purchasing anything. I contacted customer support and they’re almost mocking me. They don’t mention refunds and don’t even provide information about the subscription/service that I supposedly purchased. This is practically theft. Be careful: never buy or renew anything with them again.", "rating": 1, "reviewer_country": "IT", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a208d62c1f59881ac1cd3d9", "reviewer_id": "6a208d62c1f59881ac1cd3d9", "review_published_at": "2026-06-03T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a1d573fbe430fe5d4c834c3", "platform_review_id": "6a1d573fbe430fe5d4c834c3", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-06-01T00:00:00Z", "experience_date": "2026-06-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · bad support", "url": "https://www.trustpilot.com/reviews/6a1d573fbe430fe5d4c834c3", "author": "Moje Meno", "body": "bad support, it was not possible to cancel subscription .. I had to write 4 times, and they do not want to return money for payment", "rating": 1, "reviewer_country": "SK", "reviewer_public_review_count": 3, "reviewer_profile_url": "https://www.trustpilot.com/users/69a6b2e9d6c3521da36b7d3e", "reviewer_id": "69a6b2e9d6c3521da36b7d3e", "review_published_at": "2026-06-01T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:69d580b143052544f33832ea", "platform_review_id": "69d580b143052544f33832ea", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-04-07T00:00:00Z", "experience_date": "2026-04-07T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Service Malhonnête", "url": "https://www.trustpilot.com/reviews/69d580b143052544f33832ea", "author": "SeySoo", "body": "Des scammers. J'ai payé pour 2 ans, pendant 3 mois tout marchait très bien, puis ils m'ont suspendu mon compte pour sois disant : - Utilisation frauduleuse, illégale ou abusive du Service Je n'ai fais que jouer à des jeux avec, c'est surtout car j'utilise beaucoup le vpn et donc que j'utilise beaucoup de données, aller voir sur Reddit c'est la même pour beaucoup de gens. Bref dommage, ca partait bien pourtant.", "rating": 1, "reviewer_country": "BE", "reviewer_public_review_count": 2, "reviewer_profile_url": "https://www.trustpilot.com/users/6825137375d981629987e13e", "reviewer_id": "6825137375d981629987e13e", "review_published_at": "2026-04-08T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:69c0a86de48d5fca63b8bfdf", "platform_review_id": "69c0a86de48d5fca63b8bfdf", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-03-22T00:00:00Z", "experience_date": "2026-03-22T00:00:00Z", "title": "Trustpilot · MysteriumVPN · App stop Working", "url": "https://www.trustpilot.com/reviews/69c0a86de48d5fca63b8bfdf", "author": "Wake Up Church! hope", "body": "I ordered the VPN on 3/192026. On 3/22/2026, the app logged me out, and I couldn't log back in to the app or their website.", "rating": 1, "reviewer_country": "US", "reviewer_public_review_count": 14, "reviewer_profile_url": "https://www.trustpilot.com/users/5b3eb5c34de5666d34d60a62", "reviewer_id": "5b3eb5c34de5666d34d60a62", "review_published_at": "2026-03-23T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:69b7929342c6fcb727447d8e", "platform_review_id": "69b7929342c6fcb727447d8e", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-03-16T00:00:00Z", "experience_date": "2026-03-16T00:00:00Z", "title": "Trustpilot · MysteriumVPN · terrible costumer service", "url": "https://www.trustpilot.com/reviews/69b7929342c6fcb727447d8e", "author": "Corey Akins", "body": "terrible costumer service. stopped working randomly. Gives me a bs error code about commercial use when i’m the only one who uses the service and lets me know support will be me in 3 HOURS.", "rating": 1, "reviewer_country": "US", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/69b79289157f7b182544d3a6", "reviewer_id": "69b79289157f7b182544d3a6", "review_published_at": "2026-03-16T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:69aea4203f5a36e5e70bb3d9", "platform_review_id": "69aea4203f5a36e5e70bb3d9", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-03-09T00:00:00Z", "experience_date": "2026-03-09T00:00:00Z", "title": "Trustpilot · MysteriumVPN · The worst vpn ever the support is very…", "url": "https://www.trustpilot.com/reviews/69aea4203f5a36e5e70bb3d9", "author": "Ahmed", "body": "The worst vpn ever the support is very bad i am getting an error wich i have gotten many times before and they told me to wait 30 days and i still need to pay for next month too", "rating": 1, "reviewer_country": "SE", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/69aea3d7c9f1763126cf756d", "reviewer_id": "69aea3d7c9f1763126cf756d", "review_published_at": "2026-03-09T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:69a6e13b6fbc653959b02a23", "platform_review_id": "69a6e13b6fbc653959b02a23", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-03-03T00:00:00Z", "experience_date": "2026-03-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Do NOT buy this VPN", "url": "https://www.trustpilot.com/reviews/69a6e13b6fbc653959b02a23", "author": "Bujkata", "body": "Do NOT buy this VPN. It's a complete scam. I bought a $15 subscription and got banned for \"unfair use\" within 4 days. When I asked for a refund they refused it. The VPN itself sucks as well. The speeds are very slow 10-30 mbps and the app is incredibly limited and doesn't always refresh the IP when you reconnect.", "rating": 1, "reviewer_country": "BG", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/69a6e12ddcbdac349cd0e5e0", "reviewer_id": "69a6e12ddcbdac349cd0e5e0", "review_published_at": "2026-03-03T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "performance", "ip-quality", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6998ca781889cc902eb77d78", "platform_review_id": "6998ca781889cc902eb77d78", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-02-20T00:00:00Z", "experience_date": "2026-02-20T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Supper snelle support echt heel klant…", "url": "https://www.trustpilot.com/reviews/6998ca781889cc902eb77d78", "author": "Dyllan Beijersbergen", "body": "Supper snelle support echt heel klant vriendelijk helpen mijn binnen 1 dag nog met alles top service", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "682e0f714e662de3e21e796a", "reviewer_profile_url": "https://www.trustpilot.com/users/682e0f714e662de3e21e796a", "review_published_at": "2026-02-20T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:69838ce450b3e232b02d9683", "platform_review_id": "69838ce450b3e232b02d9683", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-02-04T00:00:00Z", "experience_date": "2026-02-04T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Better now than before", "url": "https://www.trustpilot.com/reviews/69838ce450b3e232b02d9683", "author": "Nicolas T Bach Nielsen", "body": "Mysteriumvpn was so slow for me before and made me quit.. After a while I decided to come back and their speed was so much better for gaming now.. No delay or lag what so ever.. Great job", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 42, "reviewer_id": "5ec3cfcf914d1915428504ba", "reviewer_profile_url": "https://www.trustpilot.com/users/5ec3cfcf914d1915428504ba", "review_published_at": "2026-02-04T00:00:00Z", "reviewer_country": "DK", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6980700eaac74857a5c77473", "platform_review_id": "6980700eaac74857a5c77473", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-02-02T00:00:00Z", "experience_date": "2026-02-02T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Scam being run by MysteriumVPN, blocked account for normal usage", "url": "https://www.trustpilot.com/reviews/6980700eaac74857a5c77473", "author": "Аліса Богуславська", "body": "Hello there, I am just reviewing MysteriumVPN, even though they don't respond to any negative reviews. Basically the service promises to offer something different from other VPN providers which is \"Residential IP's\", which is a unique feature for the most part and everything seems fair before you subscribe, they give you a 7-day refund policy and all, so you can test out the service. In-fact, however, they have predatory practices in their ToS to block you out of the VPN and they also won't offer you a partial or full refund, even if you don't get to use the full service. Such as for example: If you consume way too much traffic, which doesn't have to be too much, I'd say less than 1TB to 1TB, they will block your account and call you a violator. If you end up up renewing your IP, a few times, their automated system will flag you, even though it's a feature. You'll notice some of the residential IP's won't match the city/region you're choosing, so you renew it and eventually they find grounds to suspend you. If you want to try it, I do not suggest doing one or two years, just subscribe for a month and give it a shot, so you don't end up losing more money, than you end up losing with 1 month, if you end up doing that and get your access restricted, I am not sure if they allow PayPal but dispute with either them or your card provider/bank (Visa/Mastercard), don't let them scam you. Everything is way too pretty until they end up blocking you for no reason or don't provide you certain things that are promised before you subscribe. and yeah, they likely won't respond to this, considering the last reply to them after fairly complaining naturally and respectfully was \"Have a great day\" and not really being helped by their support as in someone named \"Davilijus\" if that's even his real name.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "686912108a53756cbc89162a", "reviewer_profile_url": "https://www.trustpilot.com/users/686912108a53756cbc89162a", "review_published_at": "2026-02-02T00:00:00Z", "reviewer_country": "UA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support", "ip-quality", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:695b8721609c16b5b1dbbe04", "platform_review_id": "695b8721609c16b5b1dbbe04", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-01-05T00:00:00Z", "experience_date": "2026-01-05T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Banned 10 days after buying 2 year plan with a regular use", "url": "https://www.trustpilot.com/reviews/695b8721609c16b5b1dbbe04", "author": "MystScammedMe", "body": "Got an Error 7040 ten days after buying a 2year plan. I contacted support and they told me I had to wait the \"next 30 days cycle\" to review my case. I'm still banned for not following TOS and they won't refund my money. I'm not sure what triggered the ban, didn't download heavy files or automate anything, just a regular use.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "695b86edd7ccaa0dcc89b0d0", "reviewer_profile_url": "https://www.trustpilot.com/users/695b86edd7ccaa0dcc89b0d0", "review_published_at": "2026-01-05T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:695c30f5ed9b5a9f53f9dbb9", "platform_review_id": "695c30f5ed9b5a9f53f9dbb9", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-12-25T00:00:00Z", "experience_date": "2025-12-25T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I purchased a monthly plan with a 7-day…", "url": "https://www.trustpilot.com/reviews/695c30f5ed9b5a9f53f9dbb9", "author": "David", "body": "I purchased a monthly plan with a 7-day trial, but after only 3 days it was clear this VPN does not work as advertised. Many servers were either not working at all or the speed was extremely slow, making the service unusable. I contacted support within the trial period to cancel and request a refund, but it has now been over 10 days with no response at all. This is unacceptable and shows a complete lack of customer support. If a company offers a trial, they should honor it and respond to refund requests. Based on my experience, do not trust this VPN. I would not recommend it to anyone.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "69493c02d7ccaa6d5178c223", "reviewer_profile_url": "https://www.trustpilot.com/users/69493c02d7ccaa6d5178c223", "review_published_at": "2026-01-05T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "performance", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6946bbc3fa3dffa72720661a", "platform_review_id": "6946bbc3fa3dffa72720661a", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-12-06T00:00:00Z", "experience_date": "2025-12-06T00:00:00Z", "title": "Trustpilot · MysteriumVPN · SCAM ALERT", "url": "https://www.trustpilot.com/reviews/6946bbc3fa3dffa72720661a", "author": "Cudgel D", "body": "SCAM ALERT Heads up: MysteriumVPN is trash—don't waste your cash! Rating: 1/5 Stars (I'd give it zero if I could) I'm writing this to warn you: Stay away from MysteriumVPN. I paid for a long-term deal expecting a cool decentralized residential proxy thing, but it was a total rip-off. Here's why it's a scam: 1. Super Slow The speed is awful. They say it's fast, but it's basically unusable. I get less than 10 Mbps, making streaming, downloading, or even browsing a pain. 2. Fake Residential IPs They brag about having residential IPs. Nope! When I checked, the so-called Residential IP was just a Data Center IP. They're selling cheap server IPs at top dollar. 3. Shady Subscription Stuff Good luck canceling. They hide the cancel button and make it hard to stop paying. 4. Error 7040 and Stolen Money This is the worst. I tried switching to another server and got Error Code 7040. Then, my account got banned. I had a whole year left on my sub. Support wouldn't lift the ban or give me a refund. They stole a year's worth of money because I tried to switch servers. Basically: MysteriumVPN sucks, lies about IPs, and bans you for no reason to steal your money. Don't use it. There are better VPNs out there—this isn't one of them. Good Stuff: Nothing. Bad Stuff:Speeds under 10 Mbps. Fake residential IPs (Data Center IPs). Impossible to cancel. Random bans (Error 7040) when switching servers. NO REFUNDS even if they ban you with a year left.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6946bb3f3d98f0c6f6027107", "reviewer_profile_url": "https://www.trustpilot.com/users/6946bb3f3d98f0c6f6027107", "reviewer_country": "TW", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "performance", "support", "ip-quality", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:692717820d6d9ddb4de6e112", "platform_review_id": "692717820d6d9ddb4de6e112", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-11-26T00:00:00Z", "experience_date": "2025-11-26T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I subscribed to MysteriumVPN and asked…", "url": "https://www.trustpilot.com/reviews/692717820d6d9ddb4de6e112", "author": "Gabriel mihai Vlad", "body": "I subscribed to MysteriumVPN and asked for a refund within their 7-day money-back guarantee. I never received my money back. Support kept asking questions and only afterwards told me that Apple must process the refund because I paid through the App Store. I tried Apple’s refund system, but it said I wasn’t eligible. Mysterium didn’t offer any direct help or alternative refund method, even though it’s their guarantee. In the end, I followed their rules, requested my refund on time, but still ended up with no refund at all. Very poor customer experience.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "650572ccdd1f4000121fbe96", "reviewer_profile_url": "https://www.trustpilot.com/users/650572ccdd1f4000121fbe96", "review_published_at": "2025-11-26T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:69244f30b5e1a3c329c0d3ec", "platform_review_id": "69244f30b5e1a3c329c0d3ec", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-11-24T00:00:00Z", "experience_date": "2025-11-24T00:00:00Z", "title": "Trustpilot · MysteriumVPN · A scam when you don't cancel and auto…", "url": "https://www.trustpilot.com/reviews/69244f30b5e1a3c329c0d3ec", "author": "Damien Sheridan", "body": "A scam when you don't cancel and auto renew. They will not refund you but offer you a 2 year sub at 82% reduction.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 15, "reviewer_id": "641dce0bf460440012671591", "reviewer_profile_url": "https://www.trustpilot.com/users/641dce0bf460440012671591", "review_published_at": "2025-11-24T00:00:00Z", "reviewer_country": "IE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:691c994ffc4c72cca21dd23a", "platform_review_id": "691c994ffc4c72cca21dd23a", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-11-18T00:00:00Z", "experience_date": "2025-11-18T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Real Residential IPs and Good Support", "url": "https://www.trustpilot.com/reviews/691c994ffc4c72cca21dd23a", "author": "Seyedmojtaba Dabiri", "body": "Genuinely a good VPN don’t mind the negative comments I’ve been using them for 3 months now and I’m extremely satisfied with their services because they offer real Residential IPs. Also the support is very helpful and fast despite what I’ve been reading. Most recommended for freelancers", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "691a0da8ef3d6c21c6c802b2", "reviewer_profile_url": "https://www.trustpilot.com/users/691a0da8ef3d6c21c6c802b2", "review_published_at": "2025-11-18T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "locations", "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:68f7617c6f648a31ba655279", "platform_review_id": "68f7617c6f648a31ba655279", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-10-21T00:00:00Z", "experience_date": "2025-10-21T00:00:00Z", "title": "Trustpilot · MysteriumVPN · LIMITED bandwidth & Impossible to cancel subscription", "url": "https://www.trustpilot.com/reviews/68f7617c6f648a31ba655279", "author": "Mixarar", "body": "Error 7040, impossible to cancel the subscription. Error 7040 happens if you use too much bandwidth, about maybe 20 gigabytes in a day, sometimes it happened with less, or if you stay connected for the whole day. If the error happens, you cna only ask the support to fix it once, the second time they just tell you that it was your fault, and that you should give them more money. To cancel the subcription you have to write to the support, as it is impossible to cancel it using a button.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "63134b047ddda50012bca83f", "reviewer_profile_url": "https://www.trustpilot.com/users/63134b047ddda50012bca83f", "review_published_at": "2025-10-21T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:68f1cedf394e7dd617299433", "platform_review_id": "68f1cedf394e7dd617299433", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-10-17T00:00:00Z", "experience_date": "2025-10-17T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Falsely flagged, can’t cancel, can’t use.", "url": "https://www.trustpilot.com/reviews/68f1cedf394e7dd617299433", "author": "Mr Clip", "body": "They log information and their automated “abuse detection system” monitors nearly everything you do while the app is open. I got error code 7040 because of “unusual activity” for what I’ve no absolutely idea but they flagged me and said I literally have to wait until next year (end of my billing cycle) for them to fix it. Furthermore, they also make it impossible to cancel your subscription. The only way is through asking their incredibly rude support. Very dark sketchy practices which I will follow upon through legal channels aswell.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "68f1ccca51e793f51d132072", "reviewer_profile_url": "https://www.trustpilot.com/users/68f1ccca51e793f51d132072", "review_published_at": "2025-10-17T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:68e8497887717ec03c945e88", "platform_review_id": "68e8497887717ec03c945e88", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-10-09T00:00:00Z", "experience_date": "2025-10-09T00:00:00Z", "title": "Trustpilot · MysteriumVPN · They won’t let me cancel my subscription — very frustrating experience", "url": "https://www.trustpilot.com/reviews/68e8497887717ec03c945e88", "author": "Carlos Lummen", "body": "A couple of months ago, I paid $10 USD for Mysterium VPN using my card. From day one, I couldn’t use the service — every time I tried to log in, their authentication system was down and never worked. I assumed it was temporary, but they kept charging me every month even though I never managed to use the VPN once. A few days ago, I decided to cancel my subscription, but their dashboard doesn’t allow it. It says you must contact support. When I did, support refused to cancel my subscription unless I explained why I wanted to cancel. I told them several times that I just want to stop being charged, yet they keep asking for a reason. I had to block my card to stop the charges, and I still get daily emails saying the payment couldn’t be processed. I firmly believe that customers should be free to cancel their subscription at any time, without having to justify their decision. Refusing to cancel unless I give a reason is completely disrespectful to the user.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "68e8496ef529f987f8f14054", "reviewer_profile_url": "https://www.trustpilot.com/users/68e8496ef529f987f8f14054", "review_published_at": "2025-10-10T00:00:00Z", "reviewer_country": "CO", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6932325b0164691f208065d6", "platform_review_id": "6932325b0164691f208065d6", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-10-01T00:00:00Z", "experience_date": "2025-10-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · ----", "url": "https://www.trustpilot.com/reviews/6932325b0164691f208065d6", "author": "YelleMen Y_M", "body": "geen vrij verkeer verbruik je te veel of verkeerd dan word je geblokkeerd tot volgende facturatie HEEL VERVELEND LOS DIT OP IK BEN WOEDEND IK BEN NOG ALTIJD DIE BLOKADE VAN EEN MAAND TOT 2 MAAL TOE NOG NIET VERGETEN ZONDER ENIG BEWIJS OF UITLEG WAAROM DIT IS GELD KLOPPERIJ BEGIN ER NIET AAN", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "693231a46148eaac0bf97e7e", "reviewer_profile_url": "https://www.trustpilot.com/users/693231a46148eaac0bf97e7e", "review_published_at": "2025-12-05T00:00:00Z", "reviewer_country": "AU", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:68f1647d0f86ea787a10fc4a", "platform_review_id": "68f1647d0f86ea787a10fc4a", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-10-01T00:00:00Z", "experience_date": "2025-10-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Un très mauvais bon qui ne mérite pas…", "url": "https://www.trustpilot.com/reviews/68f1647d0f86ea787a10fc4a", "author": "Max", "body": "Un très mauvais bon qui ne mérite pas d’étoile. Je conseille à personne. J’ai un abonnement de 2 ans que je regrette. Quand tu choisi France il va sur Allemagne et il se déconnecte seul", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "68f1646df529f9546efaa8ce", "reviewer_profile_url": "https://www.trustpilot.com/users/68f1646df529f9546efaa8ce", "review_published_at": "2025-10-16T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:68d525e23b16c989330e4629", "platform_review_id": "68d525e23b16c989330e4629", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-09-24T00:00:00Z", "experience_date": "2025-09-24T00:00:00Z", "title": "Trustpilot · MysteriumVPN · This service is not relScam – Don’t Trust the “7-Day Money-Back Guarantee”iable and feels…", "url": "https://www.trustpilot.com/reviews/68d525e23b16c989330e4629", "author": "fengdi", "body": "This service is not reliable and feels like an escroquerie. They advertise a “7-day money-back guarantee,” but when you ask for a refund they never respect it. Instead, support keeps sending meaningless questions and avoids replying directly to your request. Customer care is basically non-existent. Be careful before subscribing — they do not honor their own commitments.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 7, "reviewer_id": "5ba254d84de5666d34a839e5", "reviewer_profile_url": "https://www.trustpilot.com/users/5ba254d84de5666d34a839e5", "review_published_at": "2025-09-25T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:68c950db615dbcf2d7fea2db", "platform_review_id": "68c950db615dbcf2d7fea2db", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-09-15T00:00:00Z", "experience_date": "2025-09-15T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Sneaky renewal tactics and refused to refund", "url": "https://www.trustpilot.com/reviews/68c950db615dbcf2d7fea2db", "author": "Eugene McCullagh", "body": "I was extremely disappointed with my experience with MysteriumVPN. My subscription was renewed without any prior notification, and I was charged for a service I no longer needed or used. I immediately contacted their support team to request a refund, as I had not used the service since the renewal and was canceling the same day. However, my request was denied. Their refusal to refund me, despite my prompt action and non-use of the service, feels dishonest and predatory. This experience has completely eroded my trust in MysteriumVPN. I would not recommend them to anyone, especially given their questionable billing practices and unhelpful customer support.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "5dbb37c54803eb8adc18a922", "reviewer_profile_url": "https://www.trustpilot.com/users/5dbb37c54803eb8adc18a922", "review_published_at": "2025-09-16T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:68d3ac6787718c33aa193111", "platform_review_id": "68d3ac6787718c33aa193111", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-09-14T00:00:00Z", "experience_date": "2025-09-14T00:00:00Z", "title": "Trustpilot · MysteriumVPN · useless service", "url": "https://www.trustpilot.com/reviews/68d3ac6787718c33aa193111", "author": "Ihan Ulusoy", "body": "There are many issues with their app, but the most important thing is that their service has limited traffic. it is not an unlimited bandwidth service. After using a small amount of traffic, they will restrict or ban your account.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "68d3ac493603fe3316565c48", "reviewer_profile_url": "https://www.trustpilot.com/users/68d3ac493603fe3316565c48", "review_published_at": "2025-09-24T00:00:00Z", "reviewer_country": "IT", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:690e709a9ca1a21a281db660", "platform_review_id": "690e709a9ca1a21a281db660", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-09-01T00:00:00Z", "experience_date": "2025-09-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · from using it its been a pain", "url": "https://www.trustpilot.com/reviews/690e709a9ca1a21a281db660", "author": "Protogen ca", "body": "from using it i had a 7040 error code which got fixed in a day people complain about that jsut need to email the issue is i notced like every firday half the residential ip just vansish place like the usa was at 400 then drop to 48 and they arnt even residential ip it work for gaming on thing that block asn like wiregarud and normaly know vpn asn i would say if you neede a vpn just to by pass a ban this works but if very well not easy to use", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "690e6ffe51678eb92189d383", "reviewer_profile_url": "https://www.trustpilot.com/users/690e6ffe51678eb92189d383", "review_published_at": "2025-11-08T00:00:00Z", "reviewer_country": "CA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "ip-quality", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:688a9ca292ade2070c6b517a", "platform_review_id": "688a9ca292ade2070c6b517a", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-07-31T00:00:00Z", "experience_date": "2025-07-31T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Horrible experience", "url": "https://www.trustpilot.com/reviews/688a9ca292ade2070c6b517a", "author": "swqtty swqtty", "body": "It was good the first week but then suddenly it was so bad. Connection was horrible. Couldn’t even load websites. Right after the refund policy period was over it just was the same as every single free VPN.", "rating": 2, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "688a9c9ab7b817135e63a076", "reviewer_profile_url": "https://www.trustpilot.com/users/688a9c9ab7b817135e63a076", "review_published_at": "2025-07-31T00:00:00Z", "reviewer_country": "BE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6874d9d89548eb94b4ac944c", "platform_review_id": "6874d9d89548eb94b4ac944c", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-07-14T00:00:00Z", "experience_date": "2025-07-14T00:00:00Z", "title": "Trustpilot · MysteriumVPN · great application for use in north…", "url": "https://www.trustpilot.com/reviews/6874d9d89548eb94b4ac944c", "author": "scott dean", "body": "great application for use in north Korea and japan. would definitely recommend. just dont game on the vpn...", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 8, "reviewer_id": "61b8d4ff34262f0012277e45", "reviewer_profile_url": "https://www.trustpilot.com/users/61b8d4ff34262f0012277e45", "review_published_at": "2025-07-14T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:685e7641e954527bc362bab5", "platform_review_id": "685e7641e954527bc362bab5", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-06-27T00:00:00Z", "experience_date": "2025-06-27T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Avoid this App at all costs", "url": "https://www.trustpilot.com/reviews/685e7641e954527bc362bab5", "author": "Declan", "body": "Avoid this App at all costs, it is not fit for purposes. It doesn’t work as a solid VPN, is easily identified by popular apps such as YouTube etc when activated and is not fit for purpose. I cancelled after 24 hours, and despite their supposed 7 day money back guarantee, they refused to issue a refund and then refused to co-operate when I proceeded with a chargeback through my credit card company. The customer service and support is horrendous and their apparent guarantees mean nothing as they are not honoured. Don’t be fooled into thinking you’re getting a good deal, use other providers such as Surfshark or ExpressVPN who have vastly greater VPNs for a fraction of the price. DO NOT PURCHASE OR DOWNLOAD", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "64173aeed946dc00133b3f77", "reviewer_profile_url": "https://www.trustpilot.com/users/64173aeed946dc00133b3f77", "review_published_at": "2025-06-27T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:685545b3e224011eb2597ce4", "platform_review_id": "685545b3e224011eb2597ce4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-06-20T00:00:00Z", "experience_date": "2025-06-20T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Bad VPN , Unstable", "url": "https://www.trustpilot.com/reviews/685545b3e224011eb2597ce4", "author": "Malik Sikander Amir", "body": "They have no logout option for other devices and we cannot see other login devices. If we share with other one its mean lifetime sharing. Also it sometimes disconnect and when it working. At the start between two minutes its speed is very fast but after 5 minutes speed goes like tortoise", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 5, "reviewer_id": "5ae961494de5666d34576031", "reviewer_profile_url": "https://www.trustpilot.com/users/5ae961494de5666d34576031", "review_published_at": "2025-06-20T00:00:00Z", "reviewer_country": "PK", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6847ffb9f65d48f751f39f0f", "platform_review_id": "6847ffb9f65d48f751f39f0f", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-06-10T00:00:00Z", "experience_date": "2025-06-10T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Disappointing Experience", "url": "https://www.trustpilot.com/reviews/6847ffb9f65d48f751f39f0f", "author": "Joanna Szymborska", "body": "Disappointing Experience – doesn’t work, hard to cancel, poor refund policy", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6847ffb34e662d0c8e393ffb", "reviewer_profile_url": "https://www.trustpilot.com/users/6847ffb34e662d0c8e393ffb", "review_published_at": "2025-06-10T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:682844b7a033ed71ba20104b", "platform_review_id": "682844b7a033ed71ba20104b", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-05-17T00:00:00Z", "experience_date": "2025-05-17T00:00:00Z", "title": "Trustpilot · MysteriumVPN · This VPN works about 50% of the time.", "url": "https://www.trustpilot.com/reviews/682844b7a033ed71ba20104b", "author": "Andreas", "body": "This VPN works about 50% of the time. Been using MysteriumVPN for about a year now (2 year subscription). And for some reason I can not connect to this VPN but as soon as I install another VPN from a different provider it works instantly... Weird", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "682844175ad6650c7d5063d1", "reviewer_profile_url": "https://www.trustpilot.com/users/682844175ad6650c7d5063d1", "review_published_at": "2025-05-17T00:00:00Z", "reviewer_country": "AT", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67fd6b3f8bc2ef1418ce4704", "platform_review_id": "67fd6b3f8bc2ef1418ce4704", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-04-13T00:00:00Z", "experience_date": "2025-04-13T00:00:00Z", "title": "Trustpilot · MysteriumVPN · it's not a \"scam scam\" but it's a scam", "url": "https://www.trustpilot.com/reviews/67fd6b3f8bc2ef1418ce4704", "author": "Overeem Nakula", "body": "it's not a \"scam scam\" but it's a scam. mysterium vpn and mysterium dark are the same company. one of the main complaints people on mysterium dark (node runners) get is they don't make money due to low traffic. enter mysterium vpn that directs traffic to mysterium dark node operators. great concept, right? not really. mysterium has to pay these node operators for use. so if you buy mysterium vpn they will play games such as 7040 error etc. The won't tell you how you broke mysterium rules instead leaving it vague and open ended. they will say their \"system\" detected abnormal use etc etc. you will deal with one of two technical support guys who are completely useless and barely literate, but here's the truth: they want you paying for mysterium vpn but they don't want you using it. i did my own analysis what \"triggers\" the systems and it's 100% use. so if you watch data heavy things like youtube etc. it will trigger the system because you cost them too much money. how much data can you use a day? about 2-3 gb max. Anymore will trigger 7040 error and you will have to wait three days to get it reset or if you, dare, watch a full you tube video you may get cancelled. It's a very strange business model. So unless you use it for very, very light use: don't bother. There is better out there. Also security on the app sucks. It has multiple leak points and your real ip can easily leak. I have sent emails to correct it but these illiterate \"support\" can't. it's pure comedy and amateur hour at this place. be warned. they want your money but don't want to provide the service.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67fd6b398f8186439c0f664a", "reviewer_profile_url": "https://www.trustpilot.com/users/67fd6b398f8186439c0f664a", "review_published_at": "2025-04-14T00:00:00Z", "reviewer_country": "CA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support", "ip-quality" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67d50b468b1226d0a50a5fa7", "platform_review_id": "67d50b468b1226d0a50a5fa7", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-03-15T00:00:00Z", "experience_date": "2025-03-15T00:00:00Z", "title": "Trustpilot · MysteriumVPN · جيدا", "url": "https://www.trustpilot.com/reviews/67d50b468b1226d0a50a5fa7", "author": "سجاد", "body": "جيد جدا أنه تطبيق جيد جدا لأنه جيد", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67d50b09c88843cb83024910", "reviewer_profile_url": "https://www.trustpilot.com/users/67d50b09c88843cb83024910", "review_published_at": "2025-03-15T00:00:00Z", "reviewer_country": "IQ", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67d5228bb224f838e51752aa", "platform_review_id": "67d5228bb224f838e51752aa", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-03-03T00:00:00Z", "experience_date": "2025-03-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · جميله جدا جدا", "url": "https://www.trustpilot.com/reviews/67d5228bb224f838e51752aa", "author": "Hamoda Zagal", "body": "", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "669484b2b8e53d2d7e9b280e", "reviewer_profile_url": "https://www.trustpilot.com/users/669484b2b8e53d2d7e9b280e", "review_published_at": "2025-03-15T00:00:00Z", "reviewer_country": "JO", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67aa1c45fe0913044ace16e4", "platform_review_id": "67aa1c45fe0913044ace16e4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-10T00:00:00Z", "experience_date": "2025-02-10T00:00:00Z", "title": "Trustpilot · MysteriumVPN · SMETANKA", "url": "https://www.trustpilot.com/reviews/67aa1c45fe0913044ace16e4", "author": "Diana", "body": "You doing with you", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67aa1c4058a0a9f53ecd2fc9", "reviewer_profile_url": "https://www.trustpilot.com/users/67aa1c4058a0a9f53ecd2fc9", "review_published_at": "2025-02-10T00:00:00Z", "reviewer_country": "MD", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67998dfb7c0ef353b3ea91f7", "platform_review_id": "67998dfb7c0ef353b3ea91f7", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-29T00:00:00Z", "experience_date": "2025-01-29T00:00:00Z", "title": "Trustpilot · MysteriumVPN · free internet data", "url": "https://www.trustpilot.com/reviews/67998dfb7c0ef353b3ea91f7", "author": "Govind Maru", "body": "free internet data", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "67998ddc2cfad26edb2a6f94", "reviewer_profile_url": "https://www.trustpilot.com/users/67998ddc2cfad26edb2a6f94", "review_published_at": "2025-01-29T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6797747476e692df7bac7293", "platform_review_id": "6797747476e692df7bac7293", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-27T00:00:00Z", "experience_date": "2025-01-27T00:00:00Z", "title": "Trustpilot · MysteriumVPN · best private VPN", "url": "https://www.trustpilot.com/reviews/6797747476e692df7bac7293", "author": "customer", "body": "best private VPN! plenty of nodes to select from. Nodes are private ones, so your traffic is not marked as \"VPN\". Which other companies do not offer. Update: BTW Seems that they are under attack by competitors writing fake comments.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "6582f3a74a7ca40013f3c04a", "reviewer_profile_url": "https://www.trustpilot.com/users/6582f3a74a7ca40013f3c04a", "review_published_at": "2025-01-27T00:00:00Z", "reviewer_country": "LT", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:678e8e66bc154430fb362c98", "platform_review_id": "678e8e66bc154430fb362c98", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-19T00:00:00Z", "experience_date": "2025-01-19T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Wonderful VPN", "url": "https://www.trustpilot.com/reviews/678e8e66bc154430fb362c98", "author": "Smith", "body": "Wonderful VPN, offers great IPs that easily unlocks different content. My subscription just recently ran out and the support team was really helpful, as well as the pricing of this VPN is great. When I'll need VPN again, will definitely consider this one again.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "66d2ee422a73f97c27097ddf", "reviewer_profile_url": "https://www.trustpilot.com/users/66d2ee422a73f97c27097ddf", "review_published_at": "2025-01-20T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:678baf5764479e21a6b08088", "platform_review_id": "678baf5764479e21a6b08088", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-18T00:00:00Z", "experience_date": "2025-01-18T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good Residential VPN", "url": "https://www.trustpilot.com/reviews/678baf5764479e21a6b08088", "author": "Tom", "body": "Good VPN, IPs that I received helped me to watch content that I watch at home while traveling. The only thing is that I did receive some slower IPs which hardly loaded video, but reached out to support and they assisted me regarding this problem and what I should do if I encounter it again.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "678baf40fd77a749d236c61b", "reviewer_profile_url": "https://www.trustpilot.com/users/678baf40fd77a749d236c61b", "review_published_at": "2025-01-18T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:678adf4cf8b92ba8b44b7d07", "platform_review_id": "678adf4cf8b92ba8b44b7d07", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-17T00:00:00Z", "experience_date": "2025-01-17T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Mysterium for travelling", "url": "https://www.trustpilot.com/reviews/678adf4cf8b92ba8b44b7d07", "author": "Jack.H", "body": "I have been using Mysterium VPN for a while now when travelling. It's allowing me to use the services that I'm paying for back home.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "678adf2cfb436982adcfefd3", "reviewer_profile_url": "https://www.trustpilot.com/users/678adf2cfb436982adcfefd3", "review_published_at": "2025-01-18T00:00:00Z", "reviewer_country": "BD", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67890bc2c6957a11b3dfab90", "platform_review_id": "67890bc2c6957a11b3dfab90", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-16T00:00:00Z", "experience_date": "2025-01-16T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Everything worked quite well", "url": "https://www.trustpilot.com/reviews/67890bc2c6957a11b3dfab90", "author": "Jarrah", "body": "Everything worked quite well. Paid for the year and now I have got access to loads of different county residential IP's but I'll mostly only use a few.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67890af0e5a886aa9f5cc5cc", "reviewer_profile_url": "https://www.trustpilot.com/users/67890af0e5a886aa9f5cc5cc", "review_published_at": "2025-01-16T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:677fe1f947c9ded10c7b5f6c", "platform_review_id": "677fe1f947c9ded10c7b5f6c", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-09T00:00:00Z", "experience_date": "2025-01-09T00:00:00Z", "title": "Trustpilot · MysteriumVPN · MysteriumVPN: Horrendous Service, Clueless Customer Support, and Trash VPN Connections", "url": "https://www.trustpilot.com/reviews/677fe1f947c9ded10c7b5f6c", "author": "JW", "body": "If I could have given MysteriumVPN negative stars, I would have. Their customer service is a disaster. It really feels like the staff is wholly incapable of handling anything, but their job is to give you the runaround until you've wasted enough of your time to get frustrated. I’ve never dealt with a team so completely clueless and unhelpful. Whenever you contact support, the replies are generic and useless, rarely coming close to being helpful. It's like they're reading a teleprompter and even then have no real grasp of the issues. You’ll get bounced for days back and forth with no sign of resolution. What you get instead is the same old boilerplate, cut-and-paste replies that have you ready to pull your hair out. And to make matters even worse, MysteriumVPN's VPN connections prove to be as frustrating as their customer service. Connection drops are common, as are unreliable speeds, making the service hardly usable. It’s infuriating to pay for a VPN that cannot deliver on the most basic functions it has offered. No more is the safe, effortless browsing experience you have grown comfortable with — only relentless disruptions and sluggish speeds. To sum up, if there were a worst customer service award, it would go to MysteriumVPN, hands down. Their mortifying incompetence and complete disregard for customer satisfaction guarantees you’ll end up just as miserable as their buggy app and unreliable service. Spare yourself the headache and find a trustworthy VPN solution elsewhere.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 9, "reviewer_id": "51cd1663000064000141ad7a", "reviewer_profile_url": "https://www.trustpilot.com/users/51cd1663000064000141ad7a", "review_published_at": "2025-01-09T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "performance", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:677c41f206c0fb715c2b70ed", "platform_review_id": "677c41f206c0fb715c2b70ed", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-04T00:00:00Z", "experience_date": "2025-01-04T00:00:00Z", "title": "Trustpilot · MysteriumVPN · WARNING: COMPLETE SCAM", "url": "https://www.trustpilot.com/reviews/677c41f206c0fb715c2b70ed", "author": "K.Bauer", "body": "Mysterium-VPN, along with their numerous subsidiary companies, is an absolute scam. After payment, you receive absolutely nothing—no access to a VPN whatsoever! Their so-called software, which you’re required to install, does nothing except display error messages. It’s highly likely that this software is a virus! When you email them to request a refund, you’ll receive no response. If you ask about the issue in their \"support channel\" on Discord, you’ll be banned almost immediately. Of course, they don’t want other potential victims to see that the entire operation is a fraud. We’ll see if any legal action can be taken against them. They appear to be hiding in Switzerland and allegedly in Turkey. Avoid them at all costs, and do not install any of their software, whether on Windows or via their iPhone/Android app!", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "677c41e57e1de32aa4583b88", "reviewer_profile_url": "https://www.trustpilot.com/users/677c41e57e1de32aa4583b88", "review_published_at": "2025-01-06T00:00:00Z", "reviewer_country": "DE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6776d232e7fbec95f187b6b3", "platform_review_id": "6776d232e7fbec95f187b6b3", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-02T00:00:00Z", "experience_date": "2025-01-02T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Failing to cancel subscription", "url": "https://www.trustpilot.com/reviews/6776d232e7fbec95f187b6b3", "author": "Thomas Schoenlaub", "body": "I've been trying to cancel my VPN subscription for a few days now. I've contacted them several times via email and through their website chatbot, but every time they ask for the same informations, which I provided. However, they never complete the cancellation process. Actually waiting with a new email answer ..", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6776d22afcb0ecfe45f00cb1", "reviewer_profile_url": "https://www.trustpilot.com/users/6776d22afcb0ecfe45f00cb1", "review_published_at": "2025-01-02T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:679b1bd74b215d52bf2bbcc4", "platform_review_id": "679b1bd74b215d52bf2bbcc4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-01T00:00:00Z", "experience_date": "2025-01-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Terrible", "url": "https://www.trustpilot.com/reviews/679b1bd74b215d52bf2bbcc4", "author": "Roci Maivia", "body": "Terrible. Works 40% of the time and then they \"suspend\" your account for no reason and it takes 3-4 days to get it un suspended. Why did I get suspended? I used it for netflix to catch USA shows. It seems they want zero streaming on their \"vpn\"...then why would I get a vpn? They told me not to use it for any streaming including youtube. Support is terrible. Avg. response timeeis 8-10 hrs and one response only and then wait another 8-10 hrs. It's pure amateur hour.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "679b1bd1983803616b99577f", "reviewer_profile_url": "https://www.trustpilot.com/users/679b1bd1983803616b99577f", "review_published_at": "2025-01-30T00:00:00Z", "reviewer_country": "CA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "support", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." }, { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:677c7c2725f0c3fa468bbf55", "platform_review_id": "677c7c2725f0c3fa468bbf55", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-01T00:00:00Z", "experience_date": "2025-01-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · No Communication, Do not signup for this service.", "url": "https://www.trustpilot.com/reviews/677c7c2725f0c3fa468bbf55", "author": "Andrew S", "body": "I signed up and the service was not able to work for my needs. I immediately went to cancel so I could get a refund. You have to email them or start a chat to cancel. I started a chat and an Isaac came in after a long time and asked why I wanted to cancel. I responded. Haven’t heard back. A week later now. I’ve emailed as well. I’m going to be disputing this charge tomorrow. I’ve informed them numerous times in the chat that I will be doing this giving them ample opportunity to make this right. They haven’t responded and I have continually reached out. Isaac has been online within the last 4 hours as of me typing this. My days of requesting an answer have still gone unread. This company operates like a scam. Do not sign up for this service.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "677c7c19a2efc27687305e68", "reviewer_profile_url": "https://www.trustpilot.com/users/677c7c19a2efc27687305e68", "review_published_at": "2025-01-07T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." }, { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6775da5666604fea7da129f8", "platform_review_id": "6775da5666604fea7da129f8", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-01T00:00:00Z", "experience_date": "2025-01-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Very good quality", "url": "https://www.trustpilot.com/reviews/6775da5666604fea7da129f8", "author": "Flavio LCK", "body": "Very good quality Vpn at a very attractive price.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 9, "reviewer_id": "5e8cc631ebf8a91c311f301d", "reviewer_profile_url": "https://www.trustpilot.com/users/5e8cc631ebf8a91c311f301d", "review_published_at": "2025-01-02T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value" ], "integrity_signals": [ { "slug": "same-day-cluster", "level": "context", "label": "Same-day cluster", "explanation": "At least three captured reviews from this source share the same experience date." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67700fe7aa7fa23a1ec9930d", "platform_review_id": "67700fe7aa7fa23a1ec9930d", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-28T00:00:00Z", "experience_date": "2024-12-28T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Scam", "url": "https://www.trustpilot.com/reviews/67700fe7aa7fa23a1ec9930d", "author": "Test", "body": "Scam, j'ai payé pour la version Dark, je n'ai jamais reçu mes crédits, ça fait 4 jours que je parle avec le support qui ne fait absolument rien pour corriger la situation. A fuir ce sont des incompétents attardés mentaux, qui font marcher le VPN grâce à un botnet", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "65c458cff1353f00127c7872", "reviewer_profile_url": "https://www.trustpilot.com/users/65c458cff1353f00127c7872", "review_published_at": "2024-12-28T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:676e72c500def66f107624d4", "platform_review_id": "676e72c500def66f107624d4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-27T00:00:00Z", "experience_date": "2024-12-27T00:00:00Z", "title": "Trustpilot · MysteriumVPN · This is the WORST VPN provider ever", "url": "https://www.trustpilot.com/reviews/676e72c500def66f107624d4", "author": "Dean", "body": "This is the WORST VPN provider ever. First, to cancel a subscription, you need to contact support! Every other website in the world lets you do it with a click of a button, but here you have to go through their support. When I asked to cancel, they responded by asking why I wanted to cancel! The support agent \"Issac\" was incredibly unhelpful. DO NOT RECOMMEND.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "676e72bc204045daf5bc25a5", "reviewer_profile_url": "https://www.trustpilot.com/users/676e72bc204045daf5bc25a5", "review_published_at": "2024-12-27T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:676e03205946af6476d41fd7", "platform_review_id": "676e03205946af6476d41fd7", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-27T00:00:00Z", "experience_date": "2024-12-27T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Awesome VPN 🛜", "url": "https://www.trustpilot.com/reviews/676e03205946af6476d41fd7", "author": "Mohammed Ahmed", "body": "They offer genuine residential IPs, fast speeds and top security features at affordable prices. Yes it has some quirks but the team seem to be regularly updating the app, would definitely recommend 😊", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 13, "reviewer_id": "645cc2f1d69859001280fb2a", "reviewer_profile_url": "https://www.trustpilot.com/users/645cc2f1d69859001280fb2a", "review_published_at": "2024-12-27T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "locations", "value", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:676cf547d41a4e86b0e293d9", "platform_review_id": "676cf547d41a4e86b0e293d9", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-25T00:00:00Z", "experience_date": "2024-12-25T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Doesnt even work on Windows lol.", "url": "https://www.trustpilot.com/reviews/676cf547d41a4e86b0e293d9", "author": "xlogx xlogx", "body": "error code 1111 or 1112 or 9999 ALL THE TIME, horrible experience", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "676ccc3a4ed8e8ef8464c267", "reviewer_profile_url": "https://www.trustpilot.com/users/676ccc3a4ed8e8ef8464c267", "review_published_at": "2024-12-26T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:676201b04e921190a5c31922", "platform_review_id": "676201b04e921190a5c31922", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-17T00:00:00Z", "experience_date": "2024-12-17T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Cancelled account without reeason", "url": "https://www.trustpilot.com/reviews/676201b04e921190a5c31922", "author": "Adam", "body": "First off the customer service is shocking if you have a problem, especially when they randomly cancel your subscription! I spoke to the dumbest support person I have ever encountered, \"Isaac\". He seems to be living in a different universe and kept mentioning \"Google accounts\"! Basically said tough luck. Whilst the APP is ok it does crash a lot and does weird things to your phone and is sometimes slow or does not connect, it is easy to refresh the IP address and try again. They have limited IP adresses so you are stuck. Would not recommend.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "676201645331635729d225d8", "reviewer_profile_url": "https://www.trustpilot.com/users/676201645331635729d225d8", "review_published_at": "2024-12-18T00:00:00Z", "reviewer_country": "KH", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "performance", "support", "ip-quality", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:675fe9607d96d79bcf3464c3", "platform_review_id": "675fe9607d96d79bcf3464c3", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-16T00:00:00Z", "experience_date": "2024-12-16T00:00:00Z", "title": "Trustpilot · MysteriumVPN · The vpn is the best with good band", "url": "https://www.trustpilot.com/reviews/675fe9607d96d79bcf3464c3", "author": "John Baxter", "body": "", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "675fe93e1be38d901a867ec5", "reviewer_profile_url": "https://www.trustpilot.com/users/675fe93e1be38d901a867ec5", "review_published_at": "2024-12-16T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:675aeadbe8533b610c40c38d", "platform_review_id": "675aeadbe8533b610c40c38d", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-11T00:00:00Z", "experience_date": "2024-12-11T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good price when on offer", "url": "https://www.trustpilot.com/reviews/675aeadbe8533b610c40c38d", "author": "Enrico", "body": "I signed up during the black Friday sale since it was discounted. And so far it has been working fine, I'm able to use streaming servers without any issues.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "675aea0f5d992e492049fcc1", "reviewer_profile_url": "https://www.trustpilot.com/users/675aea0f5d992e492049fcc1", "review_published_at": "2024-12-12T00:00:00Z", "reviewer_country": "IT", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:675168995c99e18f922d8d3a", "platform_review_id": "675168995c99e18f922d8d3a", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-05T00:00:00Z", "experience_date": "2024-12-05T00:00:00Z", "title": "Trustpilot · MysteriumVPN · efter 10 mails i support for at få mine…", "url": "https://www.trustpilot.com/reviews/675168995c99e18f922d8d3a", "author": "Philip Enemark", "body": "efter 10 mails i support for at få mine penge tilbage trækker de penge måneden efter...", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "6463e17dad9a2300128b1161", "reviewer_profile_url": "https://www.trustpilot.com/users/6463e17dad9a2300128b1161", "review_published_at": "2024-12-05T00:00:00Z", "reviewer_country": "DK", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:675b17294746e3fd60b9e46b", "platform_review_id": "675b17294746e3fd60b9e46b", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-12-01T00:00:00Z", "experience_date": "2024-12-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good VPN", "url": "https://www.trustpilot.com/reviews/675b17294746e3fd60b9e46b", "author": "Lupin", "body": "I've only had it for a few days, but I have to say I'm very satisfied. The support is fast and very helpful, so I recommend MysteriumVPN if you are looking for residential IPs.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "5f98729aa63a5d001ac30a70", "reviewer_profile_url": "https://www.trustpilot.com/users/5f98729aa63a5d001ac30a70", "review_published_at": "2024-12-12T00:00:00Z", "reviewer_country": "DE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "locations", "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67402cb984916dac858cebfb", "platform_review_id": "67402cb984916dac858cebfb", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-11-22T00:00:00Z", "experience_date": "2024-11-22T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Kami khan 2121", "url": "https://www.trustpilot.com/reviews/67402cb984916dac858cebfb", "author": "Kamran Kamran", "body": "", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67402c9a16e28b3adc4915c8", "reviewer_profile_url": "https://www.trustpilot.com/users/67402c9a16e28b3adc4915c8", "review_published_at": "2024-11-22T00:00:00Z", "reviewer_country": "PK", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:671c0c2775fcfe8009b69b98", "platform_review_id": "671c0c2775fcfe8009b69b98", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-10-25T00:00:00Z", "experience_date": "2024-10-25T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Très mauvais VPN", "url": "https://www.trustpilot.com/reviews/671c0c2775fcfe8009b69b98", "author": "Helskyz", "body": "VPN de très mauvaise qualité car la dernière version ne fonctionne pas j'ai du installer l'ancienne version et avec mysterium vpn j'ai des déconnexions intempestifs donc j'ai ouvert un litige PayPal pour un remboursement !", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 31, "reviewer_id": "62d5b4f4de5efa001207f785", "reviewer_profile_url": "https://www.trustpilot.com/users/62d5b4f4de5efa001207f785", "review_published_at": "2024-10-25T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67175e695a073b011658c2ec", "platform_review_id": "67175e695a073b011658c2ec", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-10-22T00:00:00Z", "experience_date": "2024-10-22T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Customer help is dumb", "url": "https://www.trustpilot.com/reviews/67175e695a073b011658c2ec", "author": "Taylor Rott", "body": "Customer help is dumb, complete nonsense in their answers.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67175e5acd54bfa6f3ee5c24", "reviewer_profile_url": "https://www.trustpilot.com/users/67175e5acd54bfa6f3ee5c24", "review_published_at": "2024-10-22T00:00:00Z", "reviewer_country": "IT", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6706f172184984bb859b4759", "platform_review_id": "6706f172184984bb859b4759", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-10-09T00:00:00Z", "experience_date": "2024-10-09T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Very bad service recharge 1 month 22…", "url": "https://www.trustpilot.com/reviews/6706f172184984bb859b4759", "author": "Dish Tv", "body": "Very bad service recharge 1 month 22 days then off", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "65edaa485a9c7700114c90f9", "reviewer_profile_url": "https://www.trustpilot.com/users/65edaa485a9c7700114c90f9", "review_published_at": "2024-10-09T00:00:00Z", "reviewer_country": "IQ", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66f73b487c1805f62e4b288d", "platform_review_id": "66f73b487c1805f62e4b288d", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-09-27T00:00:00Z", "experience_date": "2024-09-27T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Will not let me cancel my subscription…", "url": "https://www.trustpilot.com/reviews/66f73b487c1805f62e4b288d", "author": "spiralol", "body": "Will not let me cancel my subscription and email support isnt any help. I got charged during my ongoing subscription and their explanation is that it cant happen unless i didnt cancel so stupid", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "6282cd4d7993a700123ec9c9", "reviewer_profile_url": "https://www.trustpilot.com/users/6282cd4d7993a700123ec9c9", "review_published_at": "2024-09-28T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66f3c3c5871204fe6f30e1b0", "platform_review_id": "66f3c3c5871204fe6f30e1b0", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-09-21T00:00:00Z", "experience_date": "2024-09-21T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Really nice VPN service", "url": "https://www.trustpilot.com/reviews/66f3c3c5871204fe6f30e1b0", "author": "Leo", "body": "Really nice VPN service, you can see that they are constantly working on improving the application and connections besides that, support team respond quite quickly most of the times. I've been using this VPN for a long time and recently for me it started to work really well and haven't encountered any problems. Keep up the good work!", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66f3c3b4e3f9347a53712d25", "reviewer_profile_url": "https://www.trustpilot.com/users/66f3c3b4e3f9347a53712d25", "review_published_at": "2024-09-25T00:00:00Z", "reviewer_country": "ES", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66ed6cfba7b00539d71bf570", "platform_review_id": "66ed6cfba7b00539d71bf570", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-09-20T00:00:00Z", "experience_date": "2024-09-20T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Since my country has decided to ban X…", "url": "https://www.trustpilot.com/reviews/66ed6cfba7b00539d71bf570", "author": "Mateus", "body": "Since my country has decided to ban X I've started using MysteriumVPN. I have found it quite easy to use and the price isn't that bad.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66ed6be6cd00733e081e144a", "reviewer_profile_url": "https://www.trustpilot.com/users/66ed6be6cd00733e081e144a", "review_published_at": "2024-09-20T00:00:00Z", "reviewer_country": "BR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "value", "ease-of-use" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66d9ae210577fa1fb5686452", "platform_review_id": "66d9ae210577fa1fb5686452", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-09-02T00:00:00Z", "experience_date": "2024-09-02T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I needed VPN for my day-to-day…", "url": "https://www.trustpilot.com/reviews/66d9ae210577fa1fb5686452", "author": "Emiel", "body": "I needed VPN for my day-to-day browsing. I have to say the UI is user friendly even for non-tech savy people out there. However, I did notice sometime that the connection was slower when I was connecting to locations that are further away from me, it's not a dealbreaker, since usually you can just connect to a different IP and that resolves the issue.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "66aac8bd6c28ce246a74ce16", "reviewer_profile_url": "https://www.trustpilot.com/users/66aac8bd6c28ce246a74ce16", "review_published_at": "2024-09-05T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66e7cf449920d6ee0dacdac7", "platform_review_id": "66e7cf449920d6ee0dacdac7", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-09-01T00:00:00Z", "experience_date": "2024-09-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · User friendly VPN", "url": "https://www.trustpilot.com/reviews/66e7cf449920d6ee0dacdac7", "author": "Clint", "body": "User friendly VPN, provides residential IPs and support team answers questions quickly, no need to wait for couple of days to get an answer. I think it's great VPN, just sometimes the connection felt a bit slow, but support helped me to resolve that.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66e7cf35e93fc1d6eb6dcca3", "reviewer_profile_url": "https://www.trustpilot.com/users/66e7cf35e93fc1d6eb6dcca3", "review_published_at": "2024-09-16T00:00:00Z", "reviewer_country": "CA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66d9bed0d658828c29eeb581", "platform_review_id": "66d9bed0d658828c29eeb581", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-09-01T00:00:00Z", "experience_date": "2024-09-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Great service overall", "url": "https://www.trustpilot.com/reviews/66d9bed0d658828c29eeb581", "author": "John", "body": "Great service overall, the application and the support team. The application doesn't have all the fancy features, but it does it's work. Connection was stable, I was able to use this application on my phone really easily and most importantly they offer real Residential IP! Besides that, support team when asked questions always tried to solve my issue and they also weren't sending just pretyped macros to reply to my questions.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "66c5d2e403feba4e412b072c", "reviewer_profile_url": "https://www.trustpilot.com/users/66c5d2e403feba4e412b072c", "review_published_at": "2024-09-05T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "locations", "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66d6e12c4ceb1f2e05adadaa", "platform_review_id": "66d6e12c4ceb1f2e05adadaa", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-08-30T00:00:00Z", "experience_date": "2024-08-30T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Things improving", "url": "https://www.trustpilot.com/reviews/66d6e12c4ceb1f2e05adadaa", "author": "jonaswill", "body": "With time its getting better, I still experience minor issues time to time, but comparing to other VPNs it gives me quite positive experience. Hopefully, they wont suffer major downtimes anymore, because I need this app", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66d6dcfce346d2f89d87b4d5", "reviewer_profile_url": "https://www.trustpilot.com/users/66d6dcfce346d2f89d87b4d5", "review_published_at": "2024-09-03T00:00:00Z", "reviewer_country": "ES", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66c8c533b3ea86c96ed68de7", "platform_review_id": "66c8c533b3ea86c96ed68de7", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-08-23T00:00:00Z", "experience_date": "2024-08-23T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Great customer support", "url": "https://www.trustpilot.com/reviews/66c8c533b3ea86c96ed68de7", "author": "Arctizzz", "body": "While I can’t say anything about the software itself I simply want to rate the customer support. I unfortunately can’t download the service due to my Microsoft store being broken. However after stating my issue and asking for a refund it was applied mere hours later. I’ve also forgotten to cancel the subscription and again the refund came within the same day no questions asked. I don’t know how good the monthly subscription model of Mysterium vpn is however I have excellent experiences with Mysterium Dark. A pay for use model. You pay for the amount of data handled by the node essentially. While it is quite pricey it’s probably the best vpn server out there.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66c8c522e2c54b6d57fe8ef8", "reviewer_profile_url": "https://www.trustpilot.com/users/66c8c522e2c54b6d57fe8ef8", "review_published_at": "2024-08-23T00:00:00Z", "reviewer_country": "DE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66e9485c9b985f2618523c5d", "platform_review_id": "66e9485c9b985f2618523c5d", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-08-21T00:00:00Z", "experience_date": "2024-08-21T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Previously had received IPs that were…", "url": "https://www.trustpilot.com/reviews/66e9485c9b985f2618523c5d", "author": "Sebastian", "body": "Previously had received IPs that were not working for me or didn't perform that great, but lately the IPs that I get now seems to work much better and unblock the content that i need, support is also top notch and responding very quickly.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66e9484d50b98e2d71ad55ad", "reviewer_profile_url": "https://www.trustpilot.com/users/66e9484d50b98e2d71ad55ad", "review_published_at": "2024-09-17T00:00:00Z", "reviewer_country": "ES", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66ceba74da5fce0b4a6dee77", "platform_review_id": "66ceba74da5fce0b4a6dee77", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-08-16T00:00:00Z", "experience_date": "2024-08-16T00:00:00Z", "title": "Trustpilot · MysteriumVPN · still did not got my money back.", "url": "https://www.trustpilot.com/reviews/66ceba74da5fce0b4a6dee77", "author": "Lucia", "body": "still did not got my money back. asked many times for refund. i asked very quickly and asked in the 10 day refund time. also too slow for me.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 16, "reviewer_id": "5a82d7fdf675864e56017be1", "reviewer_profile_url": "https://www.trustpilot.com/users/5a82d7fdf675864e56017be1", "review_published_at": "2024-08-28T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "performance" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66b81a88d903ecf9d5ae512a", "platform_review_id": "66b81a88d903ecf9d5ae512a", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-08-10T00:00:00Z", "experience_date": "2024-08-10T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Only good for residential IPs.", "url": "https://www.trustpilot.com/reviews/66b81a88d903ecf9d5ae512a", "author": "MW Grea", "body": "MysteriumVPN is a decentralized, residential VPN. If you're looking for that, Mysterium is probably your best bet. Unfortunately, the support is nonexistent, and the VPN is RIDDLED with bugs. Certain days, the nodes will be almost completely unusable, and others it won't even let you connect. It seems like there's another issue every month. This has probably been the least reliable piece of software I have ever used by far. The developers of MysteriumVPN need to step up their game by providing better communication, support, and fixing the numerous errors. The nodes themselves are usually fully residential, however they are almost always slow and your connection will randomly drop. If you use this for playing any sort of video game, please keep in mind that you WILL disconnect OFTEN. Like every 1-2 hours. The app also has little to no communication about these errors, often time giving you an error code that you cannot find any information on. Overall, ONLY use MysteriumVPN if you ABSOLUTELY NEED a residential VPN. Otherwise, there are many other alternatives that outcompete Myseterium in every single way.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "66846b6007885204d1727148", "reviewer_profile_url": "https://www.trustpilot.com/users/66846b6007885204d1727148", "review_published_at": "2024-08-11T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "performance", "support", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66d9b66f4158ac45206f13d3", "platform_review_id": "66d9b66f4158ac45206f13d3", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-08-03T00:00:00Z", "experience_date": "2024-08-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Had this VPN for a month while I was…", "url": "https://www.trustpilot.com/reviews/66d9b66f4158ac45206f13d3", "author": "", "body": "Had this VPN for a month while I was not in my country, can't complain I was able to access services which I needed when I was outside of my country. The application doesn't have all the advanced features like some of their competitors do, however IPs for me worked and unblocked content that I required at the time and some other VPNs that I tried previously weren't able to do that.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "not-exposed" }, { "id": "review:trustpilot:v2:66aca54442ff9ead9aa73c20", "platform_review_id": "66aca54442ff9ead9aa73c20", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-08-02T00:00:00Z", "experience_date": "2024-08-02T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Merci beaucoup vpn résidentielle unique…", "url": "https://www.trustpilot.com/reviews/66aca54442ff9ead9aa73c20", "author": "Dann", "body": "Merci beaucoup vpn résidentielle unique produit", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66aca4cc768c2e6f86c2dbc2", "reviewer_profile_url": "https://www.trustpilot.com/users/66aca4cc768c2e6f86c2dbc2", "review_published_at": "2024-08-02T00:00:00Z", "reviewer_country": "FR", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66aa3822e53438af50fe23c9", "platform_review_id": "66aa3822e53438af50fe23c9", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-31T00:00:00Z", "experience_date": "2024-07-31T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good value VPN for real residential IP…", "url": "https://www.trustpilot.com/reviews/66aa3822e53438af50fe23c9", "author": "Khanh", "body": "Good value VPN for real residential IP addresses in lots of different countries. Have been using this a while now and it has saved me money when purchasing online services.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66aa37cc702cb7404921b0d8", "reviewer_profile_url": "https://www.trustpilot.com/users/66aa37cc702cb7404921b0d8", "review_published_at": "2024-07-31T00:00:00Z", "reviewer_country": "VN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "value" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66a273ec6e43563bd191a62a", "platform_review_id": "66a273ec6e43563bd191a62a", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-23T00:00:00Z", "experience_date": "2024-07-23T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Speed is good", "url": "https://www.trustpilot.com/reviews/66a273ec6e43563bd191a62a", "author": "Issan Shah", "body": "The speed has improved recently, before it often used to disconnect but it seems no longer the case. It doesn't mean it is great, sometimes it's slow so I give 4 star. I believe the Mysterium VPN will improve.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66a273590eb934114a5d5433", "reviewer_profile_url": "https://www.trustpilot.com/users/66a273590eb934114a5d5433", "review_published_at": "2024-07-25T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:669e69434a7ad691b42b330e", "platform_review_id": "669e69434a7ad691b42b330e", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-22T00:00:00Z", "experience_date": "2024-07-22T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good value VPN", "url": "https://www.trustpilot.com/reviews/669e69434a7ad691b42b330e", "author": "Ștefan", "body": "Using Mysterium VPN to stream geo restricted content for the most part it is working well. Good value for the residential IP's", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "669e66dcc88128390df4fcd0", "reviewer_profile_url": "https://www.trustpilot.com/users/669e66dcc88128390df4fcd0", "review_published_at": "2024-07-22T00:00:00Z", "reviewer_country": "RO", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "value" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66a5907f225154f592020838", "platform_review_id": "66a5907f225154f592020838", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-15T00:00:00Z", "experience_date": "2024-07-15T00:00:00Z", "title": "Trustpilot · MysteriumVPN · So slow I cant use it and support doesnt help", "url": "https://www.trustpilot.com/reviews/66a5907f225154f592020838", "author": "John", "body": "Paid for one month to try it out and its terrible. Promises fast speeds for Australia and I'm getting 3MB down and 2MB up with 400 ping. Tested it on my phone and it's the same. Contacted support over two weeks ago and they completely useless. Just keep saying they have passed it onto their dev. Don't use this VPN, its a scam.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66a590626cec8b84cc1508e0", "reviewer_profile_url": "https://www.trustpilot.com/users/66a590626cec8b84cc1508e0", "review_published_at": "2024-07-28T00:00:00Z", "reviewer_country": "AU", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "performance", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:668df64bf86dfbd4fc288584", "platform_review_id": "668df64bf86dfbd4fc288584", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-09T00:00:00Z", "experience_date": "2024-07-09T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good VPN", "url": "https://www.trustpilot.com/reviews/668df64bf86dfbd4fc288584", "author": "John N", "body": "Been using Mysterium VPN for almost 1 month now. Everything for the most part has been working fine with residential IP addresses for the counties I've connected to. There was al little bit of downtime but found information on their social media", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "668df49a2cea305accf080cd", "reviewer_profile_url": "https://www.trustpilot.com/users/668df49a2cea305accf080cd", "review_published_at": "2024-07-10T00:00:00Z", "reviewer_country": "PL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66ab246dc8709f74bfd10031", "platform_review_id": "66ab246dc8709f74bfd10031", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-08T00:00:00Z", "experience_date": "2024-07-08T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good VPN", "url": "https://www.trustpilot.com/reviews/66ab246dc8709f74bfd10031", "author": "Ric", "body": "The VPN works quite well, don't have anything really to complain about. It provides Residential IPs, not many other VPNs provide this. That being said, I did experience some minor problems with connections being a bit slower than usual and unstable, but it seems like those issues have been resolved already and everything works with no issues for me.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "66a9e0c676ae2b26beb5747e", "reviewer_profile_url": "https://www.trustpilot.com/users/66a9e0c676ae2b26beb5747e", "review_published_at": "2024-08-01T00:00:00Z", "reviewer_country": "DE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "locations" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66893eb72f438817100a69aa", "platform_review_id": "66893eb72f438817100a69aa", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-03T00:00:00Z", "experience_date": "2024-07-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Nice performance", "url": "https://www.trustpilot.com/reviews/66893eb72f438817100a69aa", "author": "Sudhan", "body": "I have been using it for over 2 months, the service had some downtime but the team is very helpful and been answering user's question on telegram and getting it fixed but except this the speed is excellent, just perfect as I thought it would be not good as it is residential IPs but not the case with Mysterium VPN. Keep doing the nice work", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "66893d5b07da9666b04bb3cf", "reviewer_profile_url": "https://www.trustpilot.com/users/66893d5b07da9666b04bb3cf", "review_published_at": "2024-07-06T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66856fb6197cca3ad5287529", "platform_review_id": "66856fb6197cca3ad5287529", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-03T00:00:00Z", "experience_date": "2024-07-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · MysteriumVPN's lack of communication and transparency", "url": "https://www.trustpilot.com/reviews/66856fb6197cca3ad5287529", "author": "Bart B", "body": "So I've been using MysteriumVPN for a few days now. The first day was actually good, no issues. However the past 3 days I've been getting disconnected from every node I try to connect to within a few minutes of connecting, sometimes even seconds. It's impossible to us the internet. I tried contacting support with extensive information/screenshots only for them to be closed the whole entire day on Tuesday and for them to ask me 1 question just to go offline again. They call this \"Live Support\". Personally I think someone is attacking their service and there is no actual way of seeing the status of their service. I know they use WireGuard protocol but it has nothing to do with them. The webpage status.mysteriumvpn (which is advertised on their website) does not exist. Same with their social media accounts or discord server. Their e-mail address is the only way of contacting them, but I doubt you'll get a response within a somewhat decent time period. The MysteriumVPN desktop app is also highly underwhelming. the only status you can see is (connected or disconnected) And it doesn't update on dropped connections, only when the user clicks disconnect.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "66856f9e941b680e5f14069c", "reviewer_profile_url": "https://www.trustpilot.com/users/66856f9e941b680e5f14069c", "review_published_at": "2024-07-03T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6687940b2f95ba7c92be92d9", "platform_review_id": "6687940b2f95ba7c92be92d9", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-02T00:00:00Z", "experience_date": "2024-07-02T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Improved speed", "url": "https://www.trustpilot.com/reviews/6687940b2f95ba7c92be92d9", "author": "Evans Smith", "body": "I lived in singapore for a several months, the speed from there to UK or the US was not great but not bad either and then I moved back to scotland. It's doing really well except the latency could have been little better which I hope the Mysterium VPN team will improve it with time.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "66878efb86aa70c1bd706de2", "reviewer_profile_url": "https://www.trustpilot.com/users/66878efb86aa70c1bd706de2", "review_published_at": "2024-07-05T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:66869ccf83046d295f357d82", "platform_review_id": "66869ccf83046d295f357d82", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-07-02T00:00:00Z", "experience_date": "2024-07-02T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good experience overall", "url": "https://www.trustpilot.com/reviews/66869ccf83046d295f357d82", "author": "rambler_uk", "body": "I started my yearly subscription on the 3rd of May, 2024 and so far I am happy for the product and customer service I received (they usually reply in a matter of minutes). I was looking for VPN with wide selection of servers/locations and IPs there and so far MysteriumVPN meets my needs. I wish they can improve connections to Asia making it more stable in terms of latency and speed, however Asian servers isn't my top priority, therefore I give them 5 stars! Good luck guys!", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "668699773dd3ff5c05070210", "reviewer_profile_url": "https://www.trustpilot.com/users/668699773dd3ff5c05070210", "review_published_at": "2024-07-04T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance", "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:666dd4dd98a79effc219a8f8", "platform_review_id": "666dd4dd98a79effc219a8f8", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-06-15T00:00:00Z", "experience_date": "2024-06-15T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Offer great services and excellent…", "url": "https://www.trustpilot.com/reviews/666dd4dd98a79effc219a8f8", "author": "Userjwon", "body": "Offer great services and excellent experience everything is interesting and appealing", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "reviewer_public_review_count": 1, "reviewer_id": "666dd4dc397733016d20d163", "reviewer_profile_url": "https://www.trustpilot.com/users/666dd4dc397733016d20d163", "review_published_at": "2024-06-15T00:00:00Z", "reviewer_country": "NG", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:667b8dde5a4eaec302ce1d4c", "platform_review_id": "667b8dde5a4eaec302ce1d4c", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-06-01T00:00:00Z", "experience_date": "2024-06-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Found purchase one month subscription…", "url": "https://www.trustpilot.com/reviews/667b8dde5a4eaec302ce1d4c", "author": "Bran Micol", "body": "I am purchase one month subscription after few days he will deactivate my subscription I just contact on help asking by deactivate my subscription he will asking you are billing is temporary suspended I am asking how to fix this issue he will not responsing I just asking for refund he will not giving a money back it's doing scam", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "667b8dd4b605fa835ea1b57e", "reviewer_profile_url": "https://www.trustpilot.com/users/667b8dd4b605fa835ea1b57e", "review_published_at": "2024-06-26T00:00:00Z", "reviewer_country": "PK", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6658cf024477790b09fb5543", "platform_review_id": "6658cf024477790b09fb5543", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-05-26T00:00:00Z", "experience_date": "2024-05-26T00:00:00Z", "title": "Trustpilot · MysteriumVPN · worst vpn i used", "url": "https://www.trustpilot.com/reviews/6658cf024477790b09fb5543", "author": "ExDeDe", "body": "worst vpn i used i bought 1 month of this vpn and had to reinstall it 4 times cause it couldnt connect and after 26 days and even reinstalling didnt help", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "64942b3c91e7570012600aab", "reviewer_profile_url": "https://www.trustpilot.com/users/64942b3c91e7570012600aab", "review_published_at": "2024-05-30T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:665432e970699b7021600e45", "platform_review_id": "665432e970699b7021600e45", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-05-20T00:00:00Z", "experience_date": "2024-05-20T00:00:00Z", "title": "Trustpilot · MysteriumVPN · The vpn always disconnects me during my…", "url": "https://www.trustpilot.com/reviews/665432e970699b7021600e45", "author": "Favour", "body": "UPDATED: I have received my refund. The vpn always disconnects me during my work and has been so annoying..some times, it just won't connect for hours. Being trying to contact a customer care rep to apply for a refund but no response. Pls return my money I had just bought the subscription on Monday last week and I have lost more than I can imagine since using this vpn", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "665432cf713a439aafe3cc47", "reviewer_profile_url": "https://www.trustpilot.com/users/665432cf713a439aafe3cc47", "reviewer_country": "NG", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6649495d0dc289d1b0ab5dec", "platform_review_id": "6649495d0dc289d1b0ab5dec", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-05-19T00:00:00Z", "experience_date": "2024-05-19T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Terrible Windows App and Service", "url": "https://www.trustpilot.com/reviews/6649495d0dc289d1b0ab5dec", "author": "Izuna", "body": "Firstly, it is impossible to connect using the Windows application. As soon as you try to connect, it takes forever and results in error code 1112. I have tried reinstalling, fixing network adapters and so on, but nothing works and there is no help available. To at least try the service, I got the Android app and after checking several IPs via ipinfo.io, it became clear that this was false advertising. So-called \"residential\" IPs are advertised, but almost none of the providers are known to offer residential services in Germany. In reality, you get easy to catch ISP IPs that will not bypass a good AntiVPN. The connection is also fairly slow compared to usual VPNs. I cannot recommend this VPN at all, any proxy will do better. I hope to try and get a refund as this is not what you would expect from the claims.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "610fcb40bf368400125d6563", "reviewer_profile_url": "https://www.trustpilot.com/users/610fcb40bf368400125d6563", "review_published_at": "2024-05-19T00:00:00Z", "reviewer_country": "DE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "performance", "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6650585aae602d6fc36b2739", "platform_review_id": "6650585aae602d6fc36b2739", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-05-18T00:00:00Z", "experience_date": "2024-05-18T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Needed a residential IP in Ukraine", "url": "https://www.trustpilot.com/reviews/6650585aae602d6fc36b2739", "author": "Alex", "body": "Needed a residential IP in Ukraine. Used MysteriumVPN and was able to watch 2hrs of an online streaming service no problems at all.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "665054e6d11b29cf532cec18", "reviewer_profile_url": "https://www.trustpilot.com/users/665054e6d11b29cf532cec18", "review_published_at": "2024-05-24T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6643cb6c50fea36205e7a668", "platform_review_id": "6643cb6c50fea36205e7a668", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-05-14T00:00:00Z", "experience_date": "2024-05-14T00:00:00Z", "title": "Trustpilot · MysteriumVPN · worst vpn service EVER!!!!!!!!!!", "url": "https://www.trustpilot.com/reviews/6643cb6c50fea36205e7a668", "author": "Jo", "body": "worst vpn service EVER!!!!!!!!!!! claims I have 6 devices connected and won't let me connect which is false because I use it only on 1 pc. When a miracle happens and I'm actually able to connect guess what? I get disconnected from the internet CONSTANTLY so yeah this DOES NOT WORK. To put the cherry on top they have absolutely NO CUSTOMER SERVICE or any way what so ever to contact them. These are legit scammers!!!!!", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "6634cae2ba72aa001274e891", "reviewer_profile_url": "https://www.trustpilot.com/users/6634cae2ba72aa001274e891", "review_published_at": "2024-05-14T00:00:00Z", "reviewer_country": "VE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:668fd19dea8837d76ad84c62", "platform_review_id": "668fd19dea8837d76ad84c62", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-05-01T00:00:00Z", "experience_date": "2024-05-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · VPN works well", "url": "https://www.trustpilot.com/reviews/668fd19dea8837d76ad84c62", "author": "Josh", "body": "I've been using this VPN for a couple months for my personal use and everything worked good for the most part, especially the unblocking of geo restricted services. But there was a few downtimes on the app, however they didn't last long so it didn't affect me that much.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "668e3500831a1c34e119314a", "reviewer_profile_url": "https://www.trustpilot.com/users/668e3500831a1c34e119314a", "review_published_at": "2024-07-11T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6627a97443f1e7cb91250ac0", "platform_review_id": "6627a97443f1e7cb91250ac0", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-04-21T00:00:00Z", "experience_date": "2024-04-21T00:00:00Z", "title": "Trustpilot · MysteriumVPN · BEWARE!!they are scammers", "url": "https://www.trustpilot.com/reviews/6627a97443f1e7cb91250ac0", "author": "shubham agnihotri", "body": "BEWARE!!they are scammers, i have been using their vpn, randomly a lot of times, balance in the myst coin credits disappears from the account, they have no support,tried everything", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6627a96de8a9ff001154ae26", "reviewer_profile_url": "https://www.trustpilot.com/users/6627a96de8a9ff001154ae26", "review_published_at": "2024-04-23T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "support", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:662684bcf8415ec90302b4d2", "platform_review_id": "662684bcf8415ec90302b4d2", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-04-21T00:00:00Z", "experience_date": "2024-04-21T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Decent VPN…", "url": "https://www.trustpilot.com/reviews/662684bcf8415ec90302b4d2", "author": "Ammar", "body": "This VPNs got some positives and negatives but it did seem to help me with one problem that most VPNs couldn’t help me with, though getting a refund is nearly impossible, the terms and conditions say to email their help email for a refund if it’s under seven days yet I have not gotten a reply for at least three days with a update. VPN also says how I have 6 devices connected which is the limit but I do not? I only have myself and one friend connected and even one of my friends were unable to login even when they got the ‘magic link’. Will never be using this VPN again due to the terrible customer service and how the VPN randomly disconnects when connected, It lasted good for the past 2 days but then turned terrible right after. I have an update regarding the services of MysteriumVPN, they replied to me after a week and decided to give me a full refund. Customer service replied within five minutes today right when they messaged me when i replied.", "rating": 3, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 4, "reviewer_id": "6376d94ae82af90013e7cf75", "reviewer_profile_url": "https://www.trustpilot.com/users/6376d94ae82af90013e7cf75", "review_published_at": "2024-04-21T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65eb0fe353849002f6b9300c", "platform_review_id": "65eb0fe353849002f6b9300c", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-03-08T00:00:00Z", "experience_date": "2024-03-08T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Super buggy and full of well-known datacenter proxies", "url": "https://www.trustpilot.com/reviews/65eb0fe353849002f6b9300c", "author": "Фёдор", "body": "I have been using both the Mac desktop app and the iOS app for almost a year, both for Mysterium VPN and Mysterium Dark. The first thing you need to know is that bugs are constant across all apps and platforms. Normally, the apps do not work half of the time. I have reported the problems countless times through the app and/or Discord, but they barely respond or pay attention. You are going to get tired of restarting, uninstalling, reinstalling... in the hope of making it work again. The second thing is that for some time now, the IP pool of MysteriumVPN is full of datacenter IPs and residential proxies, which databases like IP2Location detect and flag instantly. Well done Mysterium, we pay for this app to have clean, undetectable residential IPs (maximum privacy) and you can't think of anything better than to allow the mass inclusion of datacenter IPs. For that, better to go back to a traditional VPN.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 7, "reviewer_id": "5526a9fc0000ff0001b73abe", "reviewer_profile_url": "https://www.trustpilot.com/users/5526a9fc0000ff0001b73abe", "review_published_at": "2024-03-08T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "ip-quality" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65e37e6eb0c1307e80eb12f4", "platform_review_id": "65e37e6eb0c1307e80eb12f4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-03-02T00:00:00Z", "experience_date": "2024-03-02T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I paid for subscription for life time…", "url": "https://www.trustpilot.com/reviews/65e37e6eb0c1307e80eb12f4", "author": "moviton", "body": "I paid for subscription for life time period,after they change the way we login in normaly with a file as password , now i lost my money ther is no support NO Email contacte !!!", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 5, "reviewer_id": "64397a0959986b0012bee4b8", "reviewer_profile_url": "https://www.trustpilot.com/users/64397a0959986b0012bee4b8", "review_published_at": "2024-03-02T00:00:00Z", "reviewer_country": "AE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65e07c73988f210c01ed3764", "platform_review_id": "65e07c73988f210c01ed3764", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-02-21T00:00:00Z", "experience_date": "2024-02-21T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Mysterium is really worth it", "url": "https://www.trustpilot.com/reviews/65e07c73988f210c01ed3764", "author": "Ondras", "body": "I loved how mysterium let you PPU (Pay Per Use), that service has been discontinued, which made me a bit sad, but their new subscription based vpn, works better than any other vpn on top of being the only i have ever used that doesnt flag AntiVPN.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "65e07c6b98e1870012ac99a0", "reviewer_profile_url": "https://www.trustpilot.com/users/65e07c6b98e1870012ac99a0", "review_published_at": "2024-02-29T00:00:00Z", "reviewer_country": "CZ", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65cb519eaf9367486fb3e408", "platform_review_id": "65cb519eaf9367486fb3e408", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-02-12T00:00:00Z", "experience_date": "2024-02-12T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Nothing works (Read update)", "url": "https://www.trustpilot.com/reviews/65cb519eaf9367486fb3e408", "author": "Ahmet Keskin", "body": "Update #2: Unbelievable. The app is very unstable. When it connects it works but that does not happen all the time. It feels like the software is not properly tested that is why there is constantly something wrong. User interface is very basic. You are notified about the updates through customer service as a response to your ticket. Unfortunately, I cannot recommend this VPN service Update: I got a refund without any hassle and it turned out to be temporary issue. I bought 2 year subscription again and all is working as expected. I assume that all of their positive reviews are paid by them. I paid for 2 year subscription, downloaded the VPN from Microsoft Store and it does not work. It just does not connect to any server. I also tried with their Android app, but no luck. There is no support whatsoever. They claim that they have 24/7 support but that is not true. I wish I could attach the screenshot I took from the live chat. It says \"our usual reply time is a few hours\". Moreover, there is no support outside working hours. You can go and try it yourself in \"live chat\". You get 7 days trial period. So, I cancelled my subscription after trying to connect for couple of hours with no support. Once I cancelled, I saw a message saying \"You can continue using the service until the next payment date\". Now, I am worried that they will charge me for their useless product. Stay away!", "rating": 2, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 6, "reviewer_id": "5ba6abd64de5666d346b50bc", "reviewer_profile_url": "https://www.trustpilot.com/users/5ba6abd64de5666d346b50bc", "reviewer_country": "DK", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65a9ffc8a6e1fd59eae0fc15", "platform_review_id": "65a9ffc8a6e1fd59eae0fc15", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2024-01-18T00:00:00Z", "experience_date": "2024-01-18T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Mysterium VPN service is decent", "url": "https://www.trustpilot.com/reviews/65a9ffc8a6e1fd59eae0fc15", "author": "AmC OUR", "body": "The VPN service is decent, offering effective servers that keep you hidden from public view. If you get banned from a service, turning on Myst allows you to quickly continue without detection that you're using a VPN. However, the network feels sluggish and slow. With a 199 ping from the US to US and download/upload speeds of 30, it's definitely not good for tasks that even a free VPN can handle.", "rating": 3, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "64d68b22c647900012dd55a9", "reviewer_profile_url": "https://www.trustpilot.com/users/64d68b22c647900012dd55a9", "review_published_at": "2024-01-19T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6588dc45190968f554cbe5ae", "platform_review_id": "6588dc45190968f554cbe5ae", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-12-25T00:00:00Z", "experience_date": "2023-12-25T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Great vpn best thing is that I can pay…", "url": "https://www.trustpilot.com/reviews/6588dc45190968f554cbe5ae", "author": "Ruben", "body": "Great vpn best thing is that I can pay with myst that I get every day!", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6579008b21e97e0012af0c1b", "reviewer_profile_url": "https://www.trustpilot.com/users/6579008b21e97e0012af0c1b", "review_published_at": "2023-12-25T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:658bf9eb987e7b1c39472751", "platform_review_id": "658bf9eb987e7b1c39472751", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-12-01T00:00:00Z", "experience_date": "2023-12-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Really nice app very strong connection…", "url": "https://www.trustpilot.com/reviews/658bf9eb987e7b1c39472751", "author": "Mike", "body": "Really nice app very strong connection and faster internet you should really check this out i have been using it for a while now and i have never encountered any problems or bug unlike the other vpn i have used before", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "62e3ca03abcef30012564700", "reviewer_profile_url": "https://www.trustpilot.com/users/62e3ca03abcef30012564700", "review_published_at": "2023-12-27T00:00:00Z", "reviewer_country": "NG", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653c43332ff81459c3fafdbb", "platform_review_id": "653c43332ff81459c3fafdbb", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-10-27T00:00:00Z", "experience_date": "2023-10-27T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Mysterium VPN is the best", "url": "https://www.trustpilot.com/reviews/653c43332ff81459c3fafdbb", "author": "Oluwa Grace", "body": "Looking for a way to run VPN smoothly on your Android device?. Try mysterium VPN today and earn along the way", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "65303d958ff2df00129f9ebc", "reviewer_profile_url": "https://www.trustpilot.com/users/65303d958ff2df00129f9ebc", "review_published_at": "2023-10-27T00:00:00Z", "reviewer_country": "NG", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653b813ab54ecff36a139694", "platform_review_id": "653b813ab54ecff36a139694", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-10-26T00:00:00Z", "experience_date": "2023-10-26T00:00:00Z", "title": "Trustpilot · MysteriumVPN · A great vpn for everyone", "url": "https://www.trustpilot.com/reviews/653b813ab54ecff36a139694", "author": "Matt", "body": "Definitely a great vpn for users. Its exactly as they advertised, tens of thousands of servers, more than 130 countries and the pricing is really cheap as well. Sometimes the connection automatically disconnects although I hope the team is working towards it. Other than this, 10 on 10.", "rating": 4, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "653b81147f22550012f539da", "reviewer_profile_url": "https://www.trustpilot.com/users/653b81147f22550012f539da", "review_published_at": "2023-10-27T00:00:00Z", "reviewer_country": "ES", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations", "value" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65408782dc4d038c5cfc4541", "platform_review_id": "65408782dc4d038c5cfc4541", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-10-26T00:00:00Z", "experience_date": "2023-10-26T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Tried and loved it.", "url": "https://www.trustpilot.com/reviews/65408782dc4d038c5cfc4541", "author": "Anon Bud", "body": "I tried the vpn when I first heard that they were a decentralized vpn and haven't changed my vpn since then. It has all the things you need in a vpn and the best thing is their competitive price. I recommend it for everyone, from newbie to tech savvy users.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "6540876eee9b1c0011b48884", "reviewer_profile_url": "https://www.trustpilot.com/users/6540876eee9b1c0011b48884", "review_published_at": "2023-10-31T00:00:00Z", "reviewer_country": "NL", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653808f6d780a19be386f3a0", "platform_review_id": "653808f6d780a19be386f3a0", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-10-24T00:00:00Z", "experience_date": "2023-10-24T00:00:00Z", "title": "Trustpilot · Mysterium Network · Scammers", "url": "https://www.trustpilot.com/reviews/653808f6d780a19be386f3a0", "author": "Valeron Jack", "body": "Scammers, sent a transaction, but the money has not arrived. Support refers to the fact that my transaction is not a transaction to their wallet. I advise you to avoid this service", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "60ed7b328128600011698df8", "reviewer_profile_url": "https://www.trustpilot.com/users/60ed7b328128600011698df8", "review_published_at": "2023-10-24T00:00:00Z", "reviewer_country": "RU", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6537861d104e560b2d30845e", "platform_review_id": "6537861d104e560b2d30845e", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-10-24T00:00:00Z", "experience_date": "2023-10-24T00:00:00Z", "title": "Trustpilot · Mysterium Network · Having operated a node for a year, I made the decision to shut it down", "url": "https://www.trustpilot.com/reviews/6537861d104e560b2d30845e", "author": "ovation at gmail.com", "body": "Having operated a node for a year, I made the decision to shut it down due to concerning developments in my personal network and digital security. Notably, I fell victim to a Facebook hack, and there was even an attempted breach of my password manager (Bitwarden). It's worth noting that these security incidents began after I became a node operator. My theory is that being a node operator might entail sharing your local network, potentially providing skilled hackers with access to your data. As a result, I cannot recommend running a node on any device that connects to your personal devices or network even though it has been profitable, this is the end for me.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 5, "reviewer_id": "51b249f800006400013eda7d", "reviewer_profile_url": "https://www.trustpilot.com/users/51b249f800006400013eda7d", "review_published_at": "2023-10-24T00:00:00Z", "reviewer_country": "DK", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653c6bc703498fe20b9460a4", "platform_review_id": "653c6bc703498fe20b9460a4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-10-19T00:00:00Z", "experience_date": "2023-10-19T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Nice VPN experience", "url": "https://www.trustpilot.com/reviews/653c6bc703498fe20b9460a4", "author": "Michael", "body": "As far as I know, it is the only fully decentralized VPN available. It is nice knowing no single company has the potential to steal my information, or give it to a government. It was pretty straightforward to setup and use, so that is a plus. It is also cheaper than my last provider.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "55baa8080000ff0001d089a8", "reviewer_profile_url": "https://www.trustpilot.com/users/55baa8080000ff0001d089a8", "review_published_at": "2023-10-28T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value", "ease-of-use" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65303ea01a96204bc2582c8e", "platform_review_id": "65303ea01a96204bc2582c8e", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-10-18T00:00:00Z", "experience_date": "2023-10-18T00:00:00Z", "title": "Trustpilot · Mysterium Network · Mysterium Network's VPN service has…", "url": "https://www.trustpilot.com/reviews/65303ea01a96204bc2582c8e", "author": "Asawande Goodness", "body": "Mysterium Network's VPN service has been a game-changer for my online security needs. The seamless user experience and reliable connection make it my top choice. I've shared my positive experience on Trustpilot to help others discover this fantastic service. Kudos to the Mysterium team! 🌟", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "65303e964c99810012d62664", "reviewer_profile_url": "https://www.trustpilot.com/users/65303e964c99810012d62664", "review_published_at": "2023-10-18T00:00:00Z", "reviewer_country": "NG", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "performance", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:652e58a8a5c88e35f86bdd3d", "platform_review_id": "652e58a8a5c88e35f86bdd3d", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-10-17T00:00:00Z", "experience_date": "2023-10-17T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good service", "url": "https://www.trustpilot.com/reviews/652e58a8a5c88e35f86bdd3d", "author": "Aarni", "body": "Good service. iOS app is easy to use and its cheaper compared to others on the market", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "64e232adf6b4d00011438d32", "reviewer_profile_url": "https://www.trustpilot.com/users/64e232adf6b4d00011438d32", "review_published_at": "2023-10-17T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value", "ease-of-use" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653a90eb8a0802a77481bee2", "platform_review_id": "653a90eb8a0802a77481bee2", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-10-10T00:00:00Z", "experience_date": "2023-10-10T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Privacy Respecting VPN Service", "url": "https://www.trustpilot.com/reviews/653a90eb8a0802a77481bee2", "author": "Jumper", "body": "Mysterium VPN has crypto payments and that to me is the best feature. It has all the features of an excellent vpn but the payments still stand out. I have been using it for quite some time now and will continue to as long as they keep user privacy at the top of their priority list.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "653928c4afcefb001120fa8a", "reviewer_profile_url": "https://www.trustpilot.com/users/653928c4afcefb001120fa8a", "review_published_at": "2023-10-26T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653a8faeedd54bb91ab10765", "platform_review_id": "653a8faeedd54bb91ab10765", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-10-08T00:00:00Z", "experience_date": "2023-10-08T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Most Trusted Decentralized VPN service…", "url": "https://www.trustpilot.com/reviews/653a8faeedd54bb91ab10765", "author": "Cryptic Muni", "body": "Most Trusted Decentralized VPN service with 20000+ nodes online to serve.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "630588512bd2270012663b04", "reviewer_profile_url": "https://www.trustpilot.com/users/630588512bd2270012663b04", "review_published_at": "2023-10-26T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653c96b43d1ce968d01372a4", "platform_review_id": "653c96b43d1ce968d01372a4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-09-29T00:00:00Z", "experience_date": "2023-09-29T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I had used their service", "url": "https://www.trustpilot.com/reviews/653c96b43d1ce968d01372a4", "author": "Adarsha Krishna", "body": "I had used their service, main benefit is we can use lots of data for cheap", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 8, "reviewer_id": "5f2c10c4306b568343101059", "reviewer_profile_url": "https://www.trustpilot.com/users/5f2c10c4306b568343101059", "review_published_at": "2023-10-28T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "value" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:652ffe733be9a07926d19223", "platform_review_id": "652ffe733be9a07926d19223", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-08-16T00:00:00Z", "experience_date": "2023-08-16T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Ease of Use", "url": "https://www.trustpilot.com/reviews/652ffe733be9a07926d19223", "author": "Rowdy Chingu", "body": "Setting up Mysterium VPN was relatively straightforward. It offers 135+ country , which is great for bypassing geographical restrictions.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "652ffe6309010c0012da7121", "reviewer_profile_url": "https://www.trustpilot.com/users/652ffe6309010c0012da7121", "review_published_at": "2023-10-18T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:653056b2a274abd418d79255", "platform_review_id": "653056b2a274abd418d79255", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-08-02T00:00:00Z", "experience_date": "2023-08-02T00:00:00Z", "title": "Trustpilot · Mysterium Network · Mysterium nodes has been the best ever…", "url": "https://www.trustpilot.com/reviews/653056b2a274abd418d79255", "author": "Iyanu Gbenga", "body": "Mysterium nodes has been the best ever node android app I ever use. If you haven't have it installed, you're really missing out. Run node and earn as well", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "653056aac198a80012aba948", "reviewer_profile_url": "https://www.trustpilot.com/users/653056aac198a80012aba948", "review_published_at": "2023-10-19T00:00:00Z", "reviewer_country": "NG", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:64e3ef2446f79d99b2c43908", "platform_review_id": "64e3ef2446f79d99b2c43908", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-08-01T00:00:00Z", "experience_date": "2023-08-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Great vpn with no bans on streaming…", "url": "https://www.trustpilot.com/reviews/64e3ef2446f79d99b2c43908", "author": "Luis", "body": "Great vpn with no bans on streaming services and other region blocked content. Also, pretty good speeds", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "64e3eca9175550001234bf01", "reviewer_profile_url": "https://www.trustpilot.com/users/64e3eca9175550001234bf01", "review_published_at": "2023-08-22T00:00:00Z", "reviewer_country": "ES", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:64c62305dea0efd45944eff0", "platform_review_id": "64c62305dea0efd45944eff0", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-07-30T00:00:00Z", "experience_date": "2023-07-30T00:00:00Z", "title": "Trustpilot · Mysterium Network · Worst support....", "url": "https://www.trustpilot.com/reviews/64c62305dea0efd45944eff0", "author": "Đavid", "body": "", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 12, "reviewer_id": "5a790fa50000ff000b0de049", "reviewer_profile_url": "https://www.trustpilot.com/users/5a790fa50000ff000b0de049", "review_published_at": "2023-07-30T00:00:00Z", "reviewer_country": "GE", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:64bf4e446457debd3ba96bfa", "platform_review_id": "64bf4e446457debd3ba96bfa", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2023-07-20T00:00:00Z", "experience_date": "2023-07-20T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I will never use their service . I have other services", "url": "https://www.trustpilot.com/reviews/64bf4e446457debd3ba96bfa", "author": "ali", "body": "Update to my review after a long time of non-response and refund 2023 It thes Probably be the last update I'll never use this mysteriumvpn My experience is not good . It's a very bad service I won't use their service at any time 1 application stops many times from time to time even if the servers or countries are changed 2 The application does not reconnect automatically after the connection to the server stops. Which causes disruption of the user and loss of time and stops all programs and applications from working 3 The application does not work automatically when you restart the laptop. And it needs time to run it and manual connection 4 There are no notifications on the screen when the app stops working. It assumes that there are notifications through the settings for the application to work in real time 5 Unsatisfactory customer service. I have been connect and sending many messages to get my money back since the first day and And the early days , but there is no reply. And I even sent them through the app that I want to get my money, but they did not respond and did not respond with me . Customer service is not satisfactory. So the money back guarantee as he says is not honest because he did not return my money because he did not respond to my messages since the first the early days of using the service says that you can order your money in two weeks . And when I asked for my money in the early hours of the start of the purchase was not responded to me, this is unacceptable . The service didn't work well for me . You're supposed to get my money back . 6 Sometimes the connection becomes slow even if the server is nearby. Which needs to change the server to another There is also no feature to know if the server is still active, down, or in a state of maintenance. 7 Internet kill switch It turns off the Internet but does not reconnect again, which leads to the suspension of all applications for a long time and you need time to restart it again manually 1 I have all the Emails, 2 and I have kept them with me so far as proof, so when anyone wants prove my word, I can give them . 3 I have a purchase invoice . 4 And I have a username 5 and I have a lot of photos that prove that the app didn't work well for me . Anyone who wants . I can give it to him immediately . 7 Fortunately, I also created a video at that time for the app and it has these issues I'll keep them all if someone asks me to prove my word, and I'll give them all the evidence in front of everyone that I'm absolutely true to everything I've written I have Other services I have a lot of options and alternatives available", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "64b261496c3c99001241e0c9", "reviewer_profile_url": "https://www.trustpilot.com/users/64b261496c3c99001241e0c9", "reviewer_country": "SA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "performance", "support", "ip-quality" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:65303da2cda845d1147895cd", "platform_review_id": "65303da2cda845d1147895cd", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-04-13T00:00:00Z", "experience_date": "2023-04-13T00:00:00Z", "title": "Trustpilot · Mysterium Network · Best ever Android node runner", "url": "https://www.trustpilot.com/reviews/65303da2cda845d1147895cd", "author": "Oluwa Grace", "body": "If you're looking for a smooth node running on Android, look no more. Mysterium node is all you need", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "65303d958ff2df00129f9ebc", "reviewer_profile_url": "https://www.trustpilot.com/users/65303d958ff2df00129f9ebc", "review_published_at": "2023-10-18T00:00:00Z", "reviewer_country": "NG", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:63f1a4769b64b1bdaf5bd78a", "platform_review_id": "63f1a4769b64b1bdaf5bd78a", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-02-07T00:00:00Z", "experience_date": "2023-02-07T00:00:00Z", "title": "Trustpilot · Mysterium Network · am done with Mysterium thy only…", "url": "https://www.trustpilot.com/reviews/63f1a4769b64b1bdaf5bd78a", "author": "entertainmentology entertainme", "body": "am done with Mysterium thy only collecting money from peoples don't get scam my frustration and disappointment with the lack of assistance I have received regarding my issue. Despite multiple attempts to get in touch with your support team, I have not been provided with a satisfactory solution to my problem. I understand that technical difficulties can arise, but I am dismayed by the lack of urgency and follow-up in addressing my concerns. I have provided all the necessary information and have followed all the instructions provided, yet my issue remains unresolved.", "rating": 1, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "63f1a462c6f557001360b237", "reviewer_profile_url": "https://www.trustpilot.com/users/63f1a462c6f557001360b237", "review_published_at": "2023-02-19T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:64f0feb942e80fa46f52aa30", "platform_review_id": "64f0feb942e80fa46f52aa30", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2023-01-27T00:00:00Z", "experience_date": "2023-01-27T00:00:00Z", "title": "Trustpilot · Mysterium Network · Best dVPN out there", "url": "https://www.trustpilot.com/reviews/64f0feb942e80fa46f52aa30", "author": "friendlyBrandon", "body": "MysteriumVPN, the best VPN out there for privacy. MysteriumVPN is a dVPN which is the best one currently out there and it has good support in their Discord and telegram servers. Pricing is really great and the team does their best to keep up the good work. Best VPN out there!", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 5, "reviewer_id": "603a9a70f560680019daeec5", "reviewer_profile_url": "https://www.trustpilot.com/users/603a9a70f560680019daeec5", "review_published_at": "2023-08-31T00:00:00Z", "reviewer_country": "BE", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "support", "privacy" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:61f94c55e1196e51d775accb", "platform_review_id": "61f94c55e1196e51d775accb", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2022-02-01T00:00:00Z", "experience_date": "2022-02-01T00:00:00Z", "title": "Trustpilot · Mysterium Network · supportive and helpful", "url": "https://www.trustpilot.com/reviews/61f94c55e1196e51d775accb", "author": "Adine Tech", "body": "Andzej from mysterium helped me to resolve the dvpn daemon loading issue on windows, he responded me in discord within 10min and he was quite supportive and helpful!", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "61f78dd8afedc20013d7b647", "reviewer_profile_url": "https://www.trustpilot.com/users/61f78dd8afedc20013d7b647", "review_published_at": "2022-02-01T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:61f795dda16c1e751f797cf4", "platform_review_id": "61f795dda16c1e751f797cf4", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2022-01-31T00:00:00Z", "experience_date": "2022-01-31T00:00:00Z", "title": "Trustpilot · Mysterium Network · MYST earnings", "url": "https://www.trustpilot.com/reviews/61f795dda16c1e751f797cf4", "author": "Daniel Loks", "body": "I made more than 300+ MYST from USA residential node, great to make passive income by sharing the internet for consumers to use and aware of risks.", "rating": 5, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "61f7956c554f830013ea9a63", "reviewer_profile_url": "https://www.trustpilot.com/users/61f7956c554f830013ea9a63", "review_published_at": "2022-01-31T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [], "positive_themes": [ "locations" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:609cd442f9f4870a94a0c13f", "platform_review_id": "609cd442f9f4870a94a0c13f", "channel": "reviews", "source": "trustpilot:mysterium-network", "ts": "2021-05-13T00:00:00Z", "experience_date": "2021-05-13T00:00:00Z", "title": "Trustpilot · Mysterium Network · Terrible Support", "url": "https://www.trustpilot.com/reviews/609cd442f9f4870a94a0c13f", "author": "Alecs", "body": "Terrible Support , I sit for about 2 hours on a live chat, The one I talk to \"Andzej\" answers every 40 minutes and changes his status to \"Away\" ... I actually give up", "rating": 2, "captured_at": "2026-08-20T13:36:52Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 3, "reviewer_id": "609cd367a5b81e001ba346f7", "reviewer_profile_url": "https://www.trustpilot.com/users/609cd367a5b81e001ba346f7", "review_published_at": "2021-05-13T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · Mysterium Network", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67d421d77141cb5d21b584db", "platform_review_id": "67d421d77141cb5d21b584db", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-03-14T00:00:00Z", "experience_date": "2025-03-14T00:00:00Z", "title": "Trustpilot · MysteriumVPN · They refuse to refund me without giving…", "url": "https://www.trustpilot.com/reviews/67d421d77141cb5d21b584db", "author": "ewewrf rffr", "body": "They refuse to refund me without giving me reason the vpn is not working that write random error", "rating": 1, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 2, "reviewer_id": "67c64b781541d83cb6659845", "reviewer_profile_url": "https://www.trustpilot.com/users/67c64b781541d83cb6659845", "review_published_at": "2025-03-14T00:00:00Z", "reviewer_country": "GB", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67ceebcd483198f43585a5a5", "platform_review_id": "67ceebcd483198f43585a5a5", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-03-10T00:00:00Z", "experience_date": "2025-03-10T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Good appf", "url": "https://www.trustpilot.com/reviews/67ceebcd483198f43585a5a5", "author": "Tggg R", "body": "Good appf. FhqhajtgzhdFskfxsfmgtsktj😃🌺🌺💘🌷🌷🌷🌷🥀🥀🌷🌷🌷🇻🇪", "rating": 5, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67ceebb21839da23a199938d", "reviewer_profile_url": "https://www.trustpilot.com/users/67ceebb21839da23a199938d", "review_published_at": "2025-03-10T00:00:00Z", "reviewer_country": "IN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67c95325465f7be3ff613e60", "platform_review_id": "67c95325465f7be3ff613e60", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-03-06T00:00:00Z", "experience_date": "2025-03-06T00:00:00Z", "title": "Trustpilot · MysteriumVPN · They outright refuse to give me a…", "url": "https://www.trustpilot.com/reviews/67c95325465f7be3ff613e60", "author": "Clayton Bigsby", "body": "They outright refuse to give me a refund because I refused to explain how their service failed my application. What ever happened to the 7-day guarantee!?", "rating": 1, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 8, "reviewer_id": "67943cf3d4dc7f04f76a9b27", "reviewer_profile_url": "https://www.trustpilot.com/users/67943cf3d4dc7f04f76a9b27", "review_published_at": "2025-03-06T00:00:00Z", "reviewer_country": "US", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67c4e0f220b1ebcbf632ef15", "platform_review_id": "67c4e0f220b1ebcbf632ef15", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-03-03T00:00:00Z", "experience_date": "2025-03-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · fast connecting n smooth connection", "url": "https://www.trustpilot.com/reviews/67c4e0f220b1ebcbf632ef15", "author": "Ayat Mj Tashkandi", "body": "fast connecting n smooth connection", "rating": 4, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67c4e0e8400fc114c454d480", "reviewer_profile_url": "https://www.trustpilot.com/users/67c4e0e8400fc114c454d480", "review_published_at": "2025-03-03T00:00:00Z", "reviewer_country": "AF", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "performance" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67b9c7a66ee2c2b2aa177639", "platform_review_id": "67b9c7a66ee2c2b2aa177639", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-22T00:00:00Z", "experience_date": "2025-02-22T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Me gusta", "url": "https://www.trustpilot.com/reviews/67b9c7a66ee2c2b2aa177639", "author": "Erik lopez", "body": "Me gusta Mucho", "rating": 5, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67b9c78a30e5feba6097f926", "reviewer_profile_url": "https://www.trustpilot.com/users/67b9c78a30e5feba6097f926", "review_published_at": "2025-02-22T00:00:00Z", "reviewer_country": "HN", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67b6a698a3ab3f9be6dcf023", "platform_review_id": "67b6a698a3ab3f9be6dcf023", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-19T00:00:00Z", "experience_date": "2025-02-19T00:00:00Z", "title": "Trustpilot · MysteriumVPN · I love my Working", "url": "https://www.trustpilot.com/reviews/67b6a698a3ab3f9be6dcf023", "author": "roseme melinda", "body": "I love my Working", "rating": 3, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67b6a683633676c9ecf5cc9b", "reviewer_profile_url": "https://www.trustpilot.com/users/67b6a683633676c9ecf5cc9b", "review_published_at": "2025-02-20T00:00:00Z", "reviewer_country": "HT", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67b46d2c8d5710561cb16dd4", "platform_review_id": "67b46d2c8d5710561cb16dd4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-18T00:00:00Z", "experience_date": "2025-02-18T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Thknsthahzb", "url": "https://www.trustpilot.com/reviews/67b46d2c8d5710561cb16dd4", "author": "Yassine Mouloue", "body": "Application wow", "rating": 5, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67b46d1bd7c7294f041db71f", "reviewer_profile_url": "https://www.trustpilot.com/users/67b46d1bd7c7294f041db71f", "review_published_at": "2025-02-18T00:00:00Z", "reviewer_country": "MA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67b33212cc0f24be29c29bf4", "platform_review_id": "67b33212cc0f24be29c29bf4", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-17T00:00:00Z", "experience_date": "2025-02-17T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Wow n", "url": "https://www.trustpilot.com/reviews/67b33212cc0f24be29c29bf4", "author": "ahmed atrer", "body": "Wow that's so good", "rating": 5, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67b331cff67b7ae6841201aa", "reviewer_profile_url": "https://www.trustpilot.com/users/67b331cff67b7ae6841201aa", "review_published_at": "2025-02-17T00:00:00Z", "reviewer_country": "AE", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67b540bf403db565e67cea80", "platform_review_id": "67b540bf403db565e67cea80", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-14T00:00:00Z", "experience_date": "2025-02-14T00:00:00Z", "title": "Trustpilot · MysteriumVPN · this is so nice", "url": "https://www.trustpilot.com/reviews/67b540bf403db565e67cea80", "author": "amber calva", "body": "this is so nice", "rating": 5, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67b5405d1e09b4057a1883fc", "reviewer_profile_url": "https://www.trustpilot.com/users/67b5405d1e09b4057a1883fc", "review_published_at": "2025-02-19T00:00:00Z", "reviewer_country": "PH", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67d424bef99cd4c68f93d035", "platform_review_id": "67d424bef99cd4c68f93d035", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-13T00:00:00Z", "experience_date": "2025-02-13T00:00:00Z", "title": "Trustpilot · MysteriumVPN · The worse support agent on the face of…", "url": "https://www.trustpilot.com/reviews/67d424bef99cd4c68f93d035", "author": "Abdullah Al-Malaik", "body": "The worse support agent on the face of the planet Blunt rude as I am paid by him or work for him, it clearly shows it's a low-labor or probably one-man show. since this behavior is carried out by dev's who don't know how to handle people's frustration hence they deal with machines all day every day.", "rating": 1, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 17, "reviewer_id": "5e42e6bf68c4b90e89c763ef", "reviewer_profile_url": "https://www.trustpilot.com/users/5e42e6bf68c4b90e89c763ef", "review_published_at": "2025-03-14T00:00:00Z", "reviewer_country": "KW", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "support" ], "positive_themes": [], "integrity_signals": [], "integrity_status": "no-public-signal", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67bb7d33885a116ecdfef4e2", "platform_review_id": "67bb7d33885a116ecdfef4e2", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-02-08T00:00:00Z", "experience_date": "2025-02-08T00:00:00Z", "title": "Trustpilot · MysteriumVPN · 100% scam", "url": "https://www.trustpilot.com/reviews/67bb7d33885a116ecdfef4e2", "author": "S T", "body": "These guys are 100% scam. They will take your money, your VPN will work fine for 7 days (until \"money back guarantee \" period ends\") and then they will cancel your service for \"commercial use\". They will not define what \"commercial use\" is and then after you spend 3 days talking back and force with an utterly useless technical support \"team\", which actually consist of one man (Issac), they will reinstate your vpn. It will work for 3-4 hours and then will get suspended again. You will repeat he process and they will never actually tell you why it was suspended. They will use vague language and then say everything is \"fixed\" and process starts over again with an error code of 7040 or 1112. They won't explain either one. It's a scam and many people have had this same issue. I barely used the vpn and watched 1.5 hours of geo blocked TV . They don't provide a service. It's to grab that initial 10 bucks and that's it. So you pay 10 dollars for one week and then the scam kicks in. Avoid at all cost. The VPN won't work for a month. If you want to waste 10 dollars for 7 days of service go ahead but their technical support is a scam. They are a scam. They are a terrible company who run a network of scams so be careful dealing with these Lithuanian scammers.", "rating": 1, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67bb7ccc50283b46ad1ccc41", "reviewer_profile_url": "https://www.trustpilot.com/users/67bb7ccc50283b46ad1ccc41", "review_published_at": "2025-02-23T00:00:00Z", "reviewer_country": "CA", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [ "billing", "connection", "support", "account" ], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:67970b72e5a0ec1bdb8b8e1d", "platform_review_id": "67970b72e5a0ec1bdb8b8e1d", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2025-01-27T00:00:00Z", "experience_date": "2025-01-27T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Nao sei", "url": "https://www.trustpilot.com/reviews/67970b72e5a0ec1bdb8b8e1d", "author": "Severiano Cardozo", "body": "Nao sei Ainda", "rating": 5, "captured_at": "2026-08-20T13:38:47Z", "ts_known": true, "review_prompt": "unprompted", "reviewer_public_review_count": 1, "reviewer_id": "67970b5e3fcbf74c9897ced8", "reviewer_profile_url": "https://www.trustpilot.com/users/67970b5e3fcbf74c9897ced8", "review_published_at": "2025-01-27T00:00:00Z", "reviewer_country": "PY", "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a96817e18eb24c122d43fa0", "platform_review_id": "6a96817e18eb24c122d43fa0", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-09-01T00:00:00Z", "experience_date": "2026-09-01T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Very quick and helpful support", "url": "https://www.trustpilot.com/reviews/6a96817e18eb24c122d43fa0", "author": "Lord Bob", "body": "Very quick and helpful support", "rating": 5, "reviewer_country": "US", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a968174f7fcf1cb74122c11", "reviewer_id": "6a968174f7fcf1cb74122c11", "review_published_at": "2026-09-01T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-09-03T20:19:28Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" }, { "id": "review:trustpilot:v2:6a99c601b48805f7fe850474", "platform_review_id": "6a99c601b48805f7fe850474", "channel": "reviews", "source": "trustpilot:mysteriumvpn", "ts": "2026-09-03T00:00:00Z", "experience_date": "2026-09-03T00:00:00Z", "title": "Trustpilot · MysteriumVPN · Great Customer Service", "url": "https://www.trustpilot.com/reviews/6a99c601b48805f7fe850474", "author": "Bowserkm", "body": "I purchased the wrong VPN by mistake and wanted to refund it. I sent an Email to the customer service and got a reply within 5 minutes and a full refund within 10 minutes. They were also very polite and friendly.", "rating": 5, "reviewer_country": "DE", "reviewer_public_review_count": 1, "reviewer_profile_url": "https://www.trustpilot.com/users/6a99c5ec452b16209f508c82", "reviewer_id": "6a99c5ec452b16209f508c82", "review_published_at": "2026-09-03T00:00:00Z", "review_prompt": "unprompted", "captured_at": "2026-09-04T04:16:27Z", "ts_known": true, "source_label": "Trustpilot · MysteriumVPN", "negative_themes": [], "positive_themes": [ "support" ], "integrity_signals": [ { "slug": "thin-public-history", "level": "context", "label": "1-review profile", "explanation": "Trustpilot shows one public review on this reviewer profile. Common, but worth context." } ], "integrity_status": "context", "reviewer_metadata_status": "profile-visible" } ] }